Manager Training

CHERYL RYDER

Phone: 317-***-**** Email: actlov@r.postjobfree.com

HUMAN RESOURCE MANAGER

A top-performing Human Resource Manager with over 20 years of experience managing staff, developing and implementing effective training programs and courses. Effectively communicates with all levels of staffing throughout the organization, catering each business strategy to adhere to maximizing efficiency for each department while maintaining organization-wide standards and quality. Creates instruction materials as well as budget plans to ensure return on investment in training.

Areas of Expertise

Master of Human Resource Management (MHRM)

Ability to work independently and on teams (team member / leader roles)

Experience and expertise to manage people and projects

Ability to influence leaders at all organizational levels, resulting in successful business outcomes

Collaborative style, build working and consulting relationships throughout organization

Talent acquisition, management, and retention

Personnel management

Employment, labor, and contract negotiation

Grievance investigation and resolution

Certified Lean Six Sigma

Research and data-based planning and execution

Align training strategies and programs with business goals and outcomes

Analyze, design, develop, implement, and evaluate training programs and courses

Project management.

Budget planning and management

Planning and implementing communications strategies

Excellent interpersonal skills

Excellent organizational skills

Key Skills Assessment

Strategic Training Development – Develop and implement strategic and customized operational plans, working cross-functionally across all staffing levels and groups to achieve organizational results.

Evaluation Design and Administration – Create and manage evaluation strategies, methods and techniques to monitor, measure and communicate results, efficiency and return on investment (ROI) of training and performance improvement initiatives.

Professional Experience

INDIANAPOLIS POWER AND LIGHT (IPL), Indianapolis, IN 2009 – Present

Operations Trainer

Act as single point of contact for Generation plant operations training, managing 165 employees.

Defacto human resources representative since there was no HR representative on site, acting as point of contact and assisting with insurance, contract questions, and other benefit information.

Design and implement operations training program and courses for employees, from hiring to role-specific training, to advanced roles; Work with IPL SMEs to develop site-specific processes and equipment training; facilitated and managed vendors for outsourced training efforts.

Repurpose operations training to cross-train non-operational staff on power generation.

Incorporate standard operating procedure training into IPL learning management system, resulting in 24-hour employee access to SOPs and training.

Administered IPL-wide GPi Learn LMS System.

Develop job analysis process, training strategy and facilitate working team to create and implement training with ultimate goal developing and apprenticeship program.

Collaborate as active team member for several working teams, representing training functions: Root Cause Analysis team, Role-based Curriculum team, and IPL-wide Training team.

SME for Edison Electrical Institute.

ELI LILLY AND COMPANY, Indianapolis, IN 2003 – 2009

Senior Instructional Designer/Project Manager

Managed projects and deliverables within aggressive timelines, limited resources; met frequent client project scope and change requests.

Applied ADDIE and rapid prototyping methodologies to develop 50 new and revise 180 existing courses (web-based, computer-based, self-paced, and instructor-led formats) for three separate manufacturing facilities (800+ employees) including production, information technology (IT), finance, human resources (HR), engineering, biochemistry, quality, compliance, and materials management organizations.

Led efforts to redesign and convert existing self-paced and instructor-led course materials into eLearning and web-based formats

Designed and developed performance-based training materials and role-based training and curriculum strategies; developed global training materials, managing multi-language translations

Created and revised job aids, quick reference guides, work instructions, and SOP-related training to align with workplace tasks and internal / external regulatory requirements; worked within and met planned documentation creation and maintenance timelines

Worked closely with SMEs, engineering, and other specialized staff groups to align courses with departmental needs, IT needs, or other requirements for course development

CUMMINS ENGINE INC., Columbus, IN 2000 – 2002

Health, Safety and Environmental Manager

Managed and led multiple high visibility, on-going cross-functional safety projects, including job development, employee development, safe manufacturing processes, and environmental safety

Assessed, designed, developed, facilitated, and evaluated all OSHA-required safety training

Responsible for all new hire, rehire and existing employee safety training

Developed and administered budgets for health, safety, and environmental departments throughout plant (1500+ employees)

Directed and managed Emergency Response Team (ERT) and plant medical facilities of 20 employees, while also managing plant health, safety, and environmental (HSE) 12 organization

Provided comprehensive training to non-medical health care treatment personnel as part of ERT training

Assessed and managed vendor-based training for specialized ERT training and other safety concerns

Evaluated and communicated ROI for outsourced projects

Initiated proactive and preventive programs to highlight safety issues and positive behavioral change throughout the workplace to reduce recordable injuries and safety incidents

Lowered OSHA recordable accident rate from 32 in 2001 to zero throughout Q1 2002

Led Cummins Safety System process audit and indices, including documentation and verification for all in-place safety systems.

Previous Positions include Production and Assembly Supervision for Navistar International and Product Changeover Training Manager/Material Control Analyst/Production & Assembly Supervisor/Quality Supervisor/HR for Ford Motor Company.

Education & Training

Master of Human Resource Management, Keller Business School, Indianapolis, IN

Master of Arts, Technology Education, Eastern Michigan University, Ypsilanti, MI

Bachelor of Arts, Education, Wittenberg University, Springfield, OH

Certified Lean Six Sigma

Qualified Test Author and Approver, Eli Lilly University

Good Manufacturing Practices in a Regulated Environment, Eli Lilly University

OSHA 501, Northwestern University

Statistical Process Control (SPC) Certification, Ford Motor Company

Affiliations

ATD (Association for Talent Development)

Society for Human Resource Management (SHRM)

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