Office manager
Resume:
Brenda Velarde
Victorville, CA 92394
actakj@r.postjobfree.com
Objective
Seeking a position in an organization where my exceptional administrative and multi-tasking skills will be put to use for an efficient office environment.
Qualifications
Proficient in Word, Excel, Internet; Knowledgeable in accounting programs including QuickBooks and Spectra; Records management, accounts payable and receivable, filling, phones, typing/keyboarding 70WPM; Strong management skills, able to work independently or as part of a team with little or no supervision; Bilingual (English and Spanish) both oral and written communications; Upbeat personality, very personable, great communication skills and strong work ethic.
Education
Bryman College, Reseda, CA
Surgical Technologist, Diploma March 2007
California State University Northridge, Northridge, CA
Certificate in Legal Interpretation for English/Spanish November, 2002
Experience
Bank of America Corporation, West Hills CA June 2009- Present
Officer; Mortgage Servicing Team Manager
Manage team of fifteen associates; Responsible for overseeing a portfolio of 1,000+ loans with active bankruptcy filings; Develop plans and prepare goals and ensure adherence to meet all service goals; Conduct research and analysis of loan issues and provide solutions; Respond to internal and external inquiries from personnel, counsel and vendors; Ensure compliance to all regulations and key controls; Design and execute projects to be delivered as per requirement; Evaluate performance and recognize individual performance; Coordinate office events.
Creative Management, Encino, CA November 2007- June 2009
Accounts Payable/Receivable
Handle all activities in accounts payable and receivable; Ensure timely payments of all vendor invoices; Process and send purchase orders; Produce a variety of financial reports; Maintain general ledgers; Responsible for negotiating past due invoices.
Vons, West Lake Village, CA January 2005- November 2007
Hot Bakery Manager/Cake Decorator
Managed bakery department; Supervised staff of seven; Attended Managers’ Committee meetings and weekly conference calls; Maintained inventory for the department; Operated cash register; Responsible for taking special cake orders by phone; Ordered all supplies and ingredients for the department as needed.
Premier Medical, Panorama City, CA April 2002- January 2005
Front Office Manager
Responsible for hiring front office staff and preparing all new client/patient files; Conferred with referring attorneys regarding status of client cases; Scheduled and attended all office meetings and conference calls; Coordinated office events; Scheduled request for copy of medical records by subpoena; Responsible for filling out and submitting all patient’s EDD applications; Conferred with nurse case managers regarding patients’ Workers’ Compensation cases; Reviewed all client billing.
Vons, Arleta, CA December 1998- April 2002
Bakery Clerk/Cashier
Responsible for daily baked goods displays; Operated cash register; Provided customers with friendly service.
References Available Upon Request
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