Test Cases Engineer

SHALINI JOSEPHINE. J

No. **,Vaikundapuram,*nd Street, Nungambakkam, Chennai -34

Email: act8zd@r.postjobfree.com India Mob : +91 - 984*******

Objective

To work hard with full determination and dedication to achieve organizational as well as personal goals.

Summary of Skills and Experience

Experienced in Information Technology with detailed knowledge on healthcare domain and all phases of Software Development Lifecycle (SDLC), which includes requirements gathering, risk analysis, scheduling, manual testing, defect tracking, Documentation and reporting, Functional, GUI, WebReports, Black box, Regression and User acceptance Test (UAT), System Integration Testing (SIT) by Manual testing; Proven ability to lead seamless implementations and deliver next-generation technical solutions improving revenues, margins and workplace productivity.

Expertise Highlights

Manual Testing

Requirement Gathering

Documentation of test Cases

Defect Raising and tracking

Functionality and Regression testing levels

Defect tracking tool

Reviewing test cases

Manual execution of test cases

Testing of web applications

Professional Experience

Oman Insurance Company – Dubai, UAE Oct 2014 to April 2015

Worked as Officer Quality Assurance in Health Insurance Domain.

Roles & Responsibilities in Health Insurance (TCS BANCs):

Involving Requirement gathering meeting

Test data preparation

Test Cases Execution

Performing Functional Testing, User Acceptance Testing

Bug Reporting using HPQC tool

Performing Regression Testing and RETESTING

Preparing Weekly Status and Daily Status Report

INFOMTS TECHNOLOGIES - CHENNAI, TN, INDIA Nov 2013 to April 2014

Software Test Engineer - Trainer

Working as Trainer for Software Testing (Manual & Automation)

FIDES TECHNOLOGIES - DUBAI, UAE Dec 2011 to Aug 2012

Software Test Engineer

Worked in Banking Domain on the following projects Internet Banking, Mobile Banking, and Call Center Workflow.

Project Details:

Client: Dubai Islamic Bank

Description

Dubai Islamic Bank is currently offering Online Banking and Mobile Banking Applications to its retail customers providing a range of banking services over the internet. Now Dubai Islamic Bank wants to extend the service to SME segment and in future to the corporate customers.

Modules Covered in Online Banking –

1.Roles of login Users on IB & Back office

2.Transaction Approval by Signatories to Accounts

3.SME Enrollment

4.Admin Module

5.User Module (User Login, Welcome Page, Tabs for Services available on IB (Accounts Cards Payments Transfers Services Security Help)

6.Back Office

Roles & Responsibilities in Internet and Mobile Banking Application:

Involving Requirement gathering meeting

Test data preparation

Test Cases creation and execution

Performing Functional Testing, Integrated Testing, Smoke & Sanity Testing, User Acceptance Testing

Bug Reporting using bugzilla tool

Performing Regression Testing and RETESTING

Performing End-End Testing

Verifying the data’s are updated successfully in FLEXCUBE backend software

Preparing Weekly Status and Daily Status Report

IVR (Interactive Voice Response) Call Tree Development - for DIB (Dubai Islamic Bank)

Interactive Voice Response (IVR) application, which fulfils its’ customer’s needs of account/card related functionality. DIB intends to implement a new IVR and Computer Telephony Integration (CTI) solution to further enhance its customer service offerings. The proposed IVR solution would have Banking, Credit Card and Utility payment related functionalities. The new solution is to be robust and highly scalable.

Roles & Responsibilities in IVR Workflow:

Involving Requirement gathering meeting

Test data preparation

Test Cases creation and execution

Performing Functional Testing, Integrated Testing, User Acceptance Testing

Bug Reporting using bugzilla tool

Performing Regression Testing and RETESTING

Performing End-End Testing (IVR Work flow)

Executing IVR testing with real-time simulation

Preparing Weekly Status and Daily Status Report

HOV SERVICES – CHENNAI, TN, INDIA FEB 2008 TO APRIL 2011

Software Test Engineer

Software quality assurance and testing experience in a wide variety of environments. Functionality, reliability, usability, installation, security and related test methodologies. Testing of web application and database projects on Windows, and UNIX operating systems. Comfortable working solo and in a team environment. Extensive training in software testing theories and procedures. Fast-learner, well organized & ability to multi-task to meet deadlines.

Company Details:

Through consultancy Protean Management.

HEALTHCARE SYSTEMS Feb 2008 to April 2011

Project Details:

1) Client: BSC (Blue Shield of California) Technologies: UNIX, Windows, Perl and SQL

Description:

The purpose of this project is to convert the data which is in image format into customer’s desired formats like ANSI, MIS and NFS with the interaction of tools and scripts and to ensure complete security and bug free.

HOVS will sort all claim documents into the following categories:

1. Clean Single Page Claim Document (may contain HCFA, UB and Dental)

2. Clean Multi Page Claim Document (may contain HCFA, UB and Dental with or without COB, Other Attachments)

3. Non-Standard Single and/or Multi Page Claim Document (may contain Institutional, Professional and Dental Claims with or without COB, Other Attachments)

4. Pharmacy

5. Correspondence

Roles & Responsibilities in BSC Project:

Involving Requirement gathering meeting

Preparation of understanding document based on SRS

Test data preparation

Test Cases creation and execution

Performing Functional Testing, Integrated Testing, SMOKE Testing, User Acceptance Testing

Bug Reporting using Mantis tool

Performing Regression Testing and RETESTING

Performing End-End Testing

Web Report is done on the non-functional technique like the database testing, load testing, usability testing.

Bug Reporting Analysis and Test Metrics Analysis

2)Client: Fiserv Technologies: UNIX, Windows, Perl and SQL

Description

Fiserv is a BPO Process for data capturing of Healthcare Insurance claims including HCFA, UB92, Dental, and Pharmacy Claims The batches which contain the images of healthcare claims are downloaded to the Indian FTP server and then assigned to the BAs FTP location for data capturing and then the text files are sent back to the US client FTP location

HOV Services for BSC & Fiserv project covers following areas of operation:

Mailroom

Scanning

E-sort

Data Entry

Data Shipment

Ack Process (Acknowledgment file return)

DCN Annotation

Roles & Responsibilities in Fiserv Projects:

Involving Requirement gathering meeting

Preparation of understanding document based on SRS

Test data preparation

Test Cases creation and execution

Performing Functional Testing, Integrated Testing, SMOKE Testing, User Acceptance Testing

Bug Reporting using Mantis tool

Performing Regression Testing and RETESTING

Performing End-End Testing

Web Report Application is done on the non-functional technique like the database testing, load testing, usability testing.

Bug Reporting Analysis and Test Metrics Analysis

Validating Claims (ANSI output - validating the Diagcode pointer and Destination Payer Logic). data with mapping requirements by reading the “.dat” file to desired customer specified format.

Education

SRI RAMAKRISHNA COLLEGE OF ARTS & SCIENCE FOR WOMEN – COIMBATORE, TAMILNADU(AFFILIATED TO BHARATHIYAR UNIVERSITY, COIMBATORE)

Master of Computer Application (MCA), 2004 -2007 / Secured – 71%

NIRMALA COLLEGE OF ARTS & SCIENCE FOR WOMEN – COIMBATORE, TAMILNADU

(AFFILIATED TO BHARATHIYAR UNIVERSITY, COIMBATORE)

Bachelor of Computer Science (B. Sc Computer Science),2001-2004 / Secured – 62%

Technology Summary

Certifications:

Certified in Developing Enterprise Application using .Net Framework, Certified Automated Test Engineer (CATe)-STC Technology.

Applications:

SQL Server 2005, Microsoft Office

Systems:

UNIX, Windows 95/98, Windows XP

Languages:

.Net

Personal Profile

Father’s Name : D. Jayakumar

Sex : Female

Marital Status : Married

Date of Birth : 15-Nov-1983

Nationality : Indian

Passport Details : #M7146842, DOI-28/04/2015 & DOE-27/04/2025

Declaration

I declare that the above-mentioned information about myself, my qualification, experience, skill, and company are true to best of my knowledge and those who are associated with me.

SHALINI JOSEPHINE. J

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