Assistant Customer Care

Professional Expertise:

School, University, Company Name

Grade

Location

Period

S.S.L.C

58%

Jaya Matric Higher Sec School.Thiruninravur-Chennai

****-****

H.S.C

75%

Sri.R.M Jain Vidhyapeeth.Tiruvellore-chennai

2005-2007

B.Com

59%

Bhaktavatsalam Memorial College For Women-Madras University- Chennai

2007-2010

M.B.A

62%

Pondicherry University Loyola College Twinning Programme-Chennai

2010-2012

Sundaram Finance(Sf) TVS Group

Customer Support Officer & Admin Assistant

Chennai-Mountroad

May 2nd 2010-July 31st 2010

Kirkal Media- Advertising Concern

SEO Consultant

Chennai-Chromepet

Aug 5th 2010- Feb 29th 2012

Areas of Expertise and company’s profile:

Worked as a customer care executive,in Fullerton India and ICICI Prudential(SF)TVS Group.

It includes collecting loan amount, explaining about the loan process and explaining about insurance claims etc.

Attending inbound and outbound calls from customers and solve the queries of them.

As admin assistant, checking the leave salary of employees, Creating IOC for company, Receiving and checking the couriers, booking hotels and flight tickets for VIP’s, attending calls etc..

Worked as SEO (Search Engine Optimization) Consultant in Chennai for 1.8 Yrs

This section lists of Internet Marketing, Article Writing and tutorials on Search Engine Optimization for various Search Engines including Google, Yahoo & MSN.

It Includes Title optimization, Keyword optimization and synonyms, Link Building optimization and Image optimization.

For article posting there should be min 150 words in one page and that should not be repeated.

It’s simple to increase sales this technology has published.

SEO considers how search engines work, what people search for, the actual search terms or keywords typed into search engines and which search engines are preferred by their targeted audience.

Our job is to improve SEO Rankings compared to other sectors.

Compare it with any marketing strategy like banner adverts, text link advertising, contextual advertising, or social media, SEO can always generate better.

In SEO Brand image must be sure and worth so it can gain a good circle in business technology.

Article posting in a google will be a great and good gain to this SEO technology.

Return on investment (ROI) is one of the major advantages of SEO over paid advertising.

Your site will take some time to get ranked for your keyword and once it gets ranked then the ROI will give up a good and great result for your website.

Computer Skills:

Completed Diploma in Software Technology in NIIT- chennai

Good knowledge in MS Office & MS Project Applications.

LANGUAGES : C,HTML

Languages Known:

Read, Write & Speak : English & Tamil

Speak : English,Tamil,Marathi,Telugu,Kannada

Mobile No : 0091-944-***-****, +968********

Personal Details:

D.O.B. : 19.10.1989

Marital Status : MARRIED

Husband NAME : V. Srinivasan

Nationality : Indian

Passport No. : J 3724163 and will Expire on 04/01/2021

Permanent Address : 19,2nd BHUVENESWARI NAGAR,

CHROMEPET, CHENNAI – 600044.

Tamil Nadu, India

Declaration:

I hereby state that all the details furnished above are true to my best of knowledge and conscience.

Thanking you,

Place : Oman yours faithfully,

Date : Sowmiyaa. S

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