Victor Barresi, SHRM, CP
Rensselaer, NY 12144
Objective: To find a position in the Human Resources field that utilizes my vast experience in the field
Professional Experience
2002-Present Manager of Human Resources/Account Executive
Benetech, Inc.
Wynantskill, NY
Manage all HR related duties including recruiting, interviewing, hiring, and performance appraisals
Administer COBRA, FMLA and all benefit programs including health, dental, 401K, flex spending, workers compensation, disability, and life insurance
Conduct new employee orientations
Investigate and reconcile all employee relation matters, up to and including terminations
Perform bill reconciliations
Make sure all compliance issues for the company are in order
Conduct all exit interviews of employees leaving the company
Broker employee benefits for 65 small groups as an account manager. Responsible for benefit renewal proposals and contacting carriers on renewal issues.
Supervise 6 customer service representatives for all brokered groups including 26 local school districts and many municipalities. Assist and lead CSR Team in customer service matters for all phone and e-mail inquiries on benefits for approximately 340 groups in total.
2000-2002 Benefits Administrator
CHD Meridian
Latham, NY
Administered benefits for over 700 employees, including health, disability, dental, and life plans.
Conducted employee meetings for employees at open enrollment period
Prepared reports for management on benefit plans and employee
Customer Service Representive
1998-2000Empire Blue Cross Blue Shield
Albany, NY
Reconciled complex health service issues with customers by way of phone and written correspondence, claims adjudication and billing.
Became senior customer service representative after 6 months
Conducted quality assurance on customer calls
Reported quality assurance measures to management
1996-1998Benefits Coordinator and Teller Trainer
Trustco Bank
Schenectady, NY
Conducted applicant interviews
Administered benefit package that included health, dental, life, disability and worker’s compensation for over 250 employees and retirees.
Conducted new hire orientation and administered COBRA, FMLA.
Taught two week teller training course for newly hired tellers.
Presented new benefits to employees during open enrollment period
Processed profit sharing fund for all employees on a quarterly basis
1981-1995 Senior Legislative Analyst
NYS Legislature
Albany, NY
Wrote and researched detailed issue papers on Consumer Protection, Criminal Justice and Taxation Issues.
Briefed State Senators on pending legislation
Summarized legislation for Senators on weekly basis.
Negotiated with lobbyists on various issues
Resolved constituent issues
Attended committee meetings and represented and conducted presentations for Senators at local functions.
Licenses
NYS Life, Health and Accident Agent
Certified by OSHA in General Industry Standards
Education
Lehman College (CUNY)
Bronx, NY
B.A. Degree, 1977
Graduated with honors with degree in Speech and Communications.
Proficient in Excel, Microsoft Word and Outlook.