Administrative Assistant

Carmen Garcia

Unit *** - **** Odlin Road, Richmond, BC V6X OH5

604-***-**** • Email: acrq92@r.postjobfree.com

PROFILE

A motivated and reliable Administrative and Office Support Assistant with extensive customer service experience dealing with clients, Legal Counsels, Analysts, Managers, and Investigation Research Teams. Ability to meet deadlines, multi-task and prioritize in a fast-paced environment. Possesses exceptional attention-to-detail. Capable of prioritizing and managing a heavy workload without direct supervision. Ability to develop and maintain excellent relationships with clients and staff.

Computer Skills:

MS Office: Word, Excel, Access, PowerPoint; DMIS, Data Processing, Keyboarding: 130 wpm

Accounting Skills:

G/L, A/P, A/R. P/R, balance sheet preparation, reconciliations, tax documents, SOP

Editing Skills:

Report generation; able to create and edit up to 50 letters a day

General Skills:

Maintains confidentiality, excellent communication skills, able to work under pressure, planning and organizing, research skills

CAREER HISTORY

TSX VENTURE EXCHANGE, Vancouver, BC 2007 - March 2015

Administrative Assistant (2010 - 2015)

Reporting to the Team Manager, responsible for supporting and producing daily bulletins coming from all regions - Toronto, Montreal, Calgary and Vancouver, for distribution to all news agencies.

Key Contributions:

Generated government notices for distribution to all news agencies.

Created Acceptance Letters for Bulletins to be sent to legal counsel and owner of stock. Known for excellent attention-to-detail and the ability to produce a large quantity of documents in a timely manner.

Trained and mentored new associates to ensure correct protocol was adhered to at all times.

Designed a new process to ensure accurate maintenance log of all activities.

Supported lawyers in administrative tasks in the absence of the analysts. Known as the “go-to person” when locating key information.

TSX VENTURE EXCHANGE, Vancouver, BC

Personal Information Forms Administrator (2007 - 2010)

Reporting to the Director. Processed and thoroughly reviewed all Personal Information Forms (“PIF”) and forms for both the Resource and Non-Resource teams that were submitted to the Exchange.

Key Contributions:

Completed the Initial data entry. Flagged any deficiencies and communicated all issues in a timely manner.

Assisted the Analyst/Manager by researching and locating missing information to ensure all forms were accurate.

Assisted all regions’ Team Managers and Analysts in reviewing and processing their region’s PIFs.

Processed invoices for payment.

Interacted with legal counsels and clients to help resolve deficiencies. Known for a professional, friendly attitude when dealing with diverse personalities.

WESTERN FOREST PRODUCTS, Vancouver, BC 1980 - 2006

(Formerly Cascadia Forest Products, Weyerhaeuser, MacMillan Bloedel Limited)

Export Coordinator (2005 - 2006)

Responsible for getting the approval for Export permits from the Ministry of Forests, BC Government to authorize transfer of wood products worldwide.

Weyerhaeuser Company Limited

Accounting Specialist IV / Administrative Support (2000 - 2005)

Reported to Fiber Supply Manager, Finance & Planning. Processed all applications, sales transactions, export permits and handled related reports for both export and domestic log sales.

Key Contributions:

Prepared approximately 10,000 complex and detailed log export documents per month, working closely with customer brokers and government agents, ensuring accuracy and timeliness of process.

Maintained database of export product, statistics, log prices, boomstick prices, and standard operating procedures for the department and ensured timely distribution of associated reports to senior managers and sales team.

Processed fee-in-lieu cheque requisition payments and sales invoices for the Ministry of Forests.

Created operating procedures for new staff on permissions and permit processes.

Trained new staff in sales and export permit applications.

Resolved related accounting issues on behalf of clients.

MacMillan Bloedel Limited

Executive Assistant (1980 - 2000)

Reported to General Manager of Raw Materials Services. Provided full range of executive support services to a busy executive.

Key Contributions:

Provided executive calendar maintenance, scheduled appointments and fielded phone calls.

Prepared wide range of standard and custom documents and reports for distribution to senior management.

Maintained highly confidential files involving salary administration, performance evaluation ratings and organizational changes.

Composed confidential and sensitive business correspondence.

Drafted presentation materials and oversaw the preparation of multimedia presentations for key senior meetings.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Arts in History, University of the East, Manila, Philippines

Accounting I, BCIT, Vancouver, BC

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