Customer Service Microsoft Office

RESUME

First and Last Name

Miloš Grujić

Address

***-**** **,

Edmonton, Alberta,

T6J6Z6

Email: acr5kx@r.postjobfree.com

Phone: 780-***-****

I

Skills and Attributes

Professional team member: motivated, energetic, hardworking, genuine, outgoing, team player, willing to learn, loves working with people

Exceptional customer service

Multicultural sensitivity

II

Education

I have Educational Credential Assesment for Citizenship and Immigration Canada, provided by WES, proving that my Serbian bachelor and master degree equivalent to Canadian bachelor and master degree ( WES ECA enclosed)

University of Novi Sad, Novi Sad, Department of geography, major tourism, one year program GPA 9.86 (Master thesis subject, ''Adaptation strategy of hotel company Fruska Gora with modern trends in tourism and hospitality'' grade 10)- April, 2015.

University of Novi Sad, Novi Sad, Department of geography, major tourism and hotel management, four year program, GPA 7.93 of 10 (Degree thesis/subject, ''Farms as a new type of accommodation facility in Backa'' grade 10 ) – August 2007.

Mechanical Engineering High School, Novi Sad, major - Numerical Machine Technician – Jun 1999.

Training, Seminars, Additional studies

Participated in Amadeus Functionality course, March, 2015. (training diploma enclosed)

Participated in Fidelio Suite 8 – CRM & Property Management System Basic User Level, May 2015. (training diploma enclosed)

Participated in Seminar on HACCP principles in catering and hotel industry (training diploma enclosed)

International Scientific Conference – Contemporary trends in tourism, hotel and gastronomy, Novi Sad

III

Work and

Student- Work Experience

Employed at the Faculty of Science, Department of Geography, Tourism and Hotel Management in Novi Sad as a professional associate since 13th September 2007.

Organizer of banquets and receptions at the Royal Palace in Belgrade / since 2007.

Practicum ’’Tara’’ Hotel, Becici (Montenegro) / 45 days, 2003.

Practicum ’’Horizon Beach Resort’’ Hotel, Island Kos (Grece) / 30 days, 2004.

Practicum ’’Trag’’ Restaurant, Novi Sad / 30 days each year from 2002 to 2006.

Practicum – Student caffeteria, Novi Sad / 30 days each year from 2002 to 2006.

IV

Acquired Skills, Interests, Hobbies

PC Competency: Microsoft Office XP (Word, Excel, Power point, Internet explorer)

English language, Intermediate level, passed IELTS exam with overall band score of 5

V

Additional Information

Date/ Place of Birth:

5th November 1980./ Novi Sad, Serbia

Marital Status:

In a relationship ( Engaged-veren)

Holder of current B class driver’s licence

References available upon request.

Contact this candidate