System Administrator

Marwan Ghaben, MCSE, MCSA, MCTS, MCP, CEH

: *** ************ *** –Mississauga-ON L5V 1C9 -Canada

: acr4en@r.postjobfree.com : 647-***-****

Target: TECHNICAL SUPPORT SYSTEM ADMINISTRATOR INFRASTRUCTURE ANALYST

Seasoned IT professional with 15 years of multifaceted experience across IT infrastructure, system administration, and technical support. Offers extensive industry-recognized certifications in Microsoft Certified Systems (MCSE, MCSA, MCTS, MCP), as well as CEH. A technically-skilled creative thinker with a career track record of thinking outside the box and leveraging technology to support business objectives and resolve operational challenges. Boasts finely-tuned troubleshooting, analysis, and problem-solving skills.

SKILLS & STRENGTHS

§Technical Troubleshooting

§Root Cause Analysis

§Help Desk Support

§Disaster Recovery

§Network Administration

§Active Directory

§Access Controls

§LAN/WAN Configuration

§Firewalls

§Storage Solutions

§Database Management

§Cloud Computing

PROFESSIONAL EXPERIENCE

IT Infrastructure Supervisor 2008-2015

Senior System Administrator 2003-2008

Asfour Crystal International “Free Zone” - Cairo, Egypt

Built a long term career with the world’s second largest crystal production company, joining as a Senior System Administrator for 300-400 users and a network of server platforms, before earning a promotion to IT Infrastructure Supervisor. In this leadership role, stepped up to develop the technology roadmaps needed to support the company’s rapid growth and expansion from 400 to 1000 users.

As IT Infrastructure Supervisor

§Currently oversees and provides direction to three teams, including the systems team, the network team, and the datacentre team, and ensures the stable operation of the company’s IT infrastructure.

§Draws on technical knowledge to plan and coordinate all future construction and scalability for the company’s IT Infrastructure in addition to putting in place the policies and procedures needed to maintain system availability.

§Led the planning and design of a massive email system migration, effectively transitioning 1300 employees from MS Exchange 2000 to 2010 with zero downtime and business disruption.

§Designed and implemented all VMware infrastructure, including the design and configuration, for 46 server migrations.

§Played a key role in integrating VMware View to allow for desktop virtualization that paved the ways for 300+ users to connect to the organization remotely.

§Served as the project manager and system architect for the company’s transition from MS Lync 2010 to 2013, successfully delivering the project within 2 months and empowering users with improved functionality.

§I have done many penetration testing using one of the tools for conducting such test like tenable,whitehate, etc..

§Collaborated with a colleague to move the servers for 3 domain controllers, planning and designing a new environment and structure for active directory that improved uptime and availability to 99%.

§Defined an overall strategy and led the redesign of the company’s datacentre, providing critical insight into planning, access controls, surveillance, power design for servers, cooling systems, and firefighting solutions.

§Defines and establishes system specifications, reaching out and engaging end users, analyzing work flows, and implementing appropriate system infrastructure.

Continues on page 2

Marwan Rashad Mostafa, MCSE, MCSA, MCTS, MCP,CEH 2

PROFESSIONAL EXPERIENCE CONTINUED

As IT Infrastructure Supervisor

§Contributes insight into the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems.

§Maintains a pulse on systems, diligently monitoring systems, storage and security solutions to ensure efficiency, performance, and SLA compliance.

§Assist in planning, design and implementing storage and computing solutions in virtual environments with a focus on cloud computing and infrastructure as a service (IaaS) methodology

§I have solid knowledge of firewall experience including VPN working on Pfscence, Fortigate firewalls

§I have a documentation skills for all process and procedures

§Manage and Maintain End Point Security Systems such as Symantec, Microsoft, Kaspersky Endpoint Solutions

As Senior System Administrator

§Utilized technical strengths to perform an array of system administration and maintenance tasks, including the software upgrades, patch installations, and the configuration of file sharing solutions.

§Demonstrated foresight in planning for system back-ups and restores, as well as in developing comprehensive disaster recovery plans.

§Provided support for a range of network administration initiatives, including the configuration and maintenance of DNS and DCHP, monitoring SAN and NAS storage systems.

§Managed the company’s Linux and Windows servers, leading updating efforts, and contributing to the design and planning of new virtualized storage and computing solutions.

§Drew on strong attention to detail in managing system integration testing, load testing, and UAT processes, creating shell scripts as needed.

§Administered the company’s email services, using SMTP, POP3, IMAP4, and active sync. Additionally maintained Exchange server security through the implementation and monitoring of secure access controls and the execution of routine security evaluations.

Additional professional experience includes two years in Technical Support with SKM Communications (2001-2003), gaining valuable experience in technical troubleshooting, Windows maintenance, and network administration.

EDUCATION & PROFESSIONAL DEVELOPMENT

BACHELOR OF MARITIME TRANSPORT (LOGISTICS SECTION), 2001

Arab Academy for Science and Technology (AAST), Alexandria, Egypt

Microsoft Certified System Engineer (MCSE)

Microsoft Certified System Administrator (MCSA)

Microsoft Certified Technology Specialist (MCTS)

Microsoft Certified Professional (MCP)

Linux SUSE 9 (fundamental, Administration, Advanced)

Oracle 10g DBA (Workshop1, Workshop2)

Microsoft System Center Configuration Manger

Microsoft System Center Operation Manager

ITIL .V3 Certified Ethical Hacking V8

TECHNICAL EXPERTISE

Windows Server Platforms Linux Systems (SUSE) SuSe Linux Enterprise Servers Exchange Messaging System & OCS 2007 R2, Lync 2010, AD RMS, DNS, DHCP Microsoft System Center Family (SCCM, SCOM, DPM) Microsoft Forefront Family ( TMG, Exchange Protection, Lync Protection, Endpoint Protection) VMware Technologies- ESXi hypervisors Servers, Vcenter, VSphere, VMware View (VDI) Open Source Projects based on Linux, Windows OpenGTS GPS, WordPress,Survey Systems, Redmine Applications, Elastix VoiP HP Blade Servers technology & Virtual Connect (FlexFabric) & ILO HP SAN Switches SAN & NAS Storages (EMC 5500 & HP MSA 2000) Oracle SQL

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