Program Management & Integration, Agile Software Development

Charlie Lee

Middletown, DE ***** 302-***-****

www.linkedin.com/in/CharlieLee1 acr16j@r.postjobfree.com

Engineering Manager Eliminate Operating Overhead

Decisive, relationship builder driven by processes that provide solutions. Experienced with cross-functional team leadership in matrixed organizations. Outstanding healthcare program and project management track record, including clinical technology development, service delivery and operations management.

Knowledgeable in analytics application development, data warehousing and clinical operations product lines. Diverse background includes medical affairs program management for pharmaceutical, industry-supported, investigator-initiated trials. Good communicator and collaborator, with expertise in:

Program Management & Integration, Agile Software Development,

Project & Risk Management, Service Delivery Operations, Planning & Management, New Product Introduction Vendor Relations Budgeting Quality Management Practices, Data Warehousing, Cloud Computing Medical Affairs, Investigator Driven Research

Professional Experience

GE HEALTHCARE, Princeton, NJ 2004 to 2015

Software Engineering Manager, Analytics Center of Excellence 2012 to 2015

Planned and drove Agile execution of product engineering life cycle, across multiple programs, with geographically distributed scrum teams. Oversaw activities for Azure cloud-based healthcare analytics product line, from New Product Introduction (NPI) through end-of-life decommission of legacy Oracle data warehouse product.

-Advanced Clinical Quality Reporting and Physician Quality Reporting System Programs, through Software Development Life Cycle (SDLC), to commercial release as 1st Azure cloud deployment product lines in GE Healthcare.

-Accelerated Agile release cadence 80% by partnering with QA and simplifying quality management system processes pertaining to cloud deployments for products with Class A designations.

-Obtained de-identification certification of 35M-patient data warehouse and drove strategic partnership business objectives by delivering PHI observation obfuscation system.

-Eliminated $120K / month operating overhead by aligning MQIC product operational execution to quality management system standards and leading infrastructure decommission effort.

-Received service award for outstanding execution in driving the MQIC data strategic partnership between GE and Quintiles.

Product Control Manager, Clinical Data Services 2009 to 2012

Led a distributed engineering team in service and delivery operations; managing large scale Oracle Exadata and SAS reporting infrastructure, manufacturing, technical support and operations activities of a 22 terabyte data warehouse serving 650 customers and 35M patients.

-Built scalable production team efficiencies that lead to a $3.5M annual revenue contribution, in a large scale data warehouse environment, which experienced a 30% annual growth rate in size and customer base.

-Improved data availability for CMS submission, quality reporting accuracy and practice management for MQIC customers by driving 18% -Increase in current MQIC customer ETL data to 99%.

Reduced analytic flat-file generation cycle time 35% and expanded research analytics team capabilities to further strategic business objectives by streamlining data delivery and sales query support processes.

-Accelerated value delivery to new customers by increasing MQIC on-boarding capacity 50%.

-Established consistent, 30-day production cycles, and increased available manufacturing time 25% by revising data warehouse release management processes and integrating them with overall operations run management workflow.

Project Manager, Investigator Initiated Trials 2004 to 2009

Independently managed the 16-stage lifecycle of 60 supported US Investigator Driven Trials, across 5 commercial brands totaling $12M, and ensured efficient operation of the program to augment the clinical evidence base for post-marketed radiopharmaceuticals.

-Supported business strategy of commercial brand leaders by managing all trial budget activities, including multi-year forecasts and monthly financial closes.

-Drove program management toward study closure, yielding 88 peer-reviewed publications supporting brand marketing objectives, by partnering with Principal Investigators and investigative site personnel.

-Enabled $300K re-allocation that supported business-critical nuclear cardiology strategic marketing objectives by conducting Q4 program assessment and budget analysis, under critical year-end close deadline.

Additional Relevant Experience

RESEARCH FOUNDATION FOR MENTAL HYGIENE, New York, NY 2001 to 2003

Research Technician 2001 to 2003

Conducted operational planning and execution of a longitudinal phase-III large scale federally funded community health study; including IRB submissions, field location monitoring and interviewer supervision, subject recruitment, vendor management, and promoted continued involvement with the study.

Recruitment Coordinator 2001 to 2001

Coordinated various aspects of PRISM study data collection; including subject recruitment, interviewer supervision, data entry and case follow-up for a multi-site comorbidity study attempting to differentiate psychiatric disorders from substance-induced disorders and the expected effects of intoxication and withdrawal.

Education

Master’s in Business Administration (MBA), Rider University, Lawrenceville, NJ

Bachelor of Arts (BA), Adult and Organizational Development, Temple University, Philadelphia, PA

Certifications and Associations

-Project Management Institute (presently pursuing credential)

-IT Infrastructure Library (presently pursuing Service Management -Foundation credential)

-Foundations of Leadership Program

-Good Clinical Practices

-Agile Scrum Master

-Society of Clinical Research Associates

-Drug Information Association

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