Administrative Assistant Medical
Resume:
Susan Piker
813-***-****, 501-***-**** acqxlu@r.postjobfree.com
**** ******** ****, ******* ** 33584
OBJECTIVE To obtain a position in the construction sector where I can utilize my 20 plus years’ experience working in the construction industry*.
SKILLS
●Extensive use and knowledge of all Office programs including:
Excel
Outlook
Word
Several business specific programs e.g. Peachtree, PCT, Quickbooks
●Professional demeanor in person and by phone
●Practiced in maintaining customer relations
●Organizational skills necessary for scheduling, filing, data entry, and financial statements
●Experienced in maintaining staff payroll, purchase orders/invoicing,
●Corrected typing at 75 wpm, valued for transcription skills and accuracy
●Specialized administrative work in: construction, medical office, state department, property rentals
PROFESSIONAL EXPERIENCE
Various Staffing Agencies Brandon, FL
June 2014 - Present
Administrative and CSR Positions
●All general office work
●Answering telephones
●Entering and processing customer orders
●Billing Clients
●Data Entry
●All other duties as requested by business
ARKANSAS CONTRACTORS LICENSING BOARD North Little Rock, AR
September 2012 - May 2014
Administrative Assistant III
●Worked personally with contractors keeping surety bonds up to date
●Created home improvement licenses for applicants
●Verifying and entering information to renew contractor’s license
●Setting up for board meetings
●Helped back up all co-workers as needed
●Filing and any other duties as requested by Administrator
ARKANSAS DEPARTMENT OF WORKFORCE SERVICES Little Rock, AR
January 2009 - September 2012
Fiscal Support Specialist
●Headed collection of unemployment taxes from employers
●Created payment agreements to ensure efficient payment in cases of non-payment
●Filing liens for unpaid taxes
●Collecting on surety bonds for unpaid taxes
●Created quarterly reports using MS Excel to deliver to the Department Director
SOUTHEAST IMAGING, LLC Maumelle, AR
November 2006 - October 2008
Service Coordinator
●Taking service calls from medical imaging clients in 8 states and relaying information to service engineers
●Building rapport and following up with customers to ensure equipment was functional and that any past issues had been resolved
●Invoicing customers for work performed and service contracts
●Ensuring all service and equipment contracts were valid and had a current warranty status
●Communicating directly with equipment manufacturers regarding parts
●Issuing necessary return authorizations
UNIVERSITY OF ARKANSAS FOR MEDICAL SCIENCES Little Rock, AR
November 2003 - December 2005
Administrative Assistant II Department of Psychiatry
●Maintaining all aspects of medical records including -
creating new client charts, keeping charts up-to-date, all filing
pulling information for clinics or audits, scheduling intakes
entering information into PCT, in house billing program
Running Medicaid numbers for all clients daily
●Entering and processing payroll information for department
●Monitoring productivity, maintaining up to date Continuing Education Units (CEU’s) for staff
●Quantifying all leave time for department staff
●Transcription for employer at weekly staff meetings
●Submitting framework purchase orders; purchasing equipment/supplies for office
●Simultaneously maintaining front office position, greeting office visitors, and taking calls
CYPREXX SERVICES Brandon, FL
November 2002 - April 2003
Property Coordinator
AMERICAN BUILDING SPECIALTIES North Little Rock, AR
May 2000 - May 2001
Specialties Representative
●Division 10-Specialties - ordering materials (e.g. toilet partitions, fire extinguishers, flag poles) for general and subcontractors
●In charge of tracking order status to ensure all products reach their destination before its deadline
●Communicated with contractors and other clientele to create orders for products which fit their project needs
●Created, personally delivered, and finalized billing invoices
UNIVERSITY OF ARKANSAS FOR MEDICAL SCIENCES Little Rock, AR
May 1998 - May 2000
Project Coordinator Department of Education
●Worked in Education Department alongside teachers in the State of Arkansas
●Created schedules and sent mailings to invite over 1,000 teachers from across the state to participate in classes for CEU hours
●Created brochure layout detailing the courses offered each year
●Ordered supplies as needed for different classes
●Travel reimbursement
●Oversaw the ordering and invoicing for any and all catering events in the department
Administrative Assistant III Department of Breast Oncology
July 1997 - May 1998
●Assistant to Chief of Women’s Breast Oncology
●Scheduling patients and surgery
●Submitting articles to medical journals
●Setup Resident Reference Library
Administrative Assistant II Department of Plastic Surgery
November 1995 - July 1997
●Assistant to Chief of Plastic Surgery
●All scheduling, transcription, filing
●Reworking filing systems
●Employee hours tracking for payroll
EDUCATION
High School Diploma – 1977 King High School Tampa, FL
*In addition to working for the Arkansas Contractors Licensing Board and American Building Specialties; I have experience working with architectural firms, i.e. processing payment requests, change orders, typing of specifications, accepting and verifying bid packages from contractors; preparing architectural proposals for bids. I worked for a construction lead service, Construction Market Data, dealing one on one with architects, engineers, owners, counties, cities, etc. gathering information as to what projects that they were working on in the planning stages, bid stage, negotiated projects and bid results; producing three construction lead service magazines a week. I procured plans and specifications for the plan room and did basic plan take offs, including building square footage, roof type, exterior wall type and HVAC systems; information that was used in the construction lead magazines. I also ran the Tampa Builder’s Exchange plan room, as well as doing all bookkeeping for the organization.
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