Customer Service Data Entry
Resume:
Vania P Burney
Decatur, GA 30034
acqvy9@r.postjobfree.com
acqvy9@r.postjobfree.com
OBJECTIVE
To secure a permanent position within an organization that demands and rewards excellence. Learn all that I can in whatever position that is offered while reaching the opportunity for advancement and personal growth.
PROFILE
More than 7 years successful experience in customer service and support with recognized strengths in bookkeeping, data entry and ten-key calculation. Possess solid computer skills. Excellent working knowledge in Microsoft Excel, PowerPoint, Microsoft Word, Lotus Notes and Mainframe operations. Ability to train, motivates, and supervises customer service employees. I am team player, able to maintain production in successful and timely manner.
EXPERIENCE
August 2012 – Present Remittance Specialist
Union Bank
Under general supervision, ensures that preparation functions on remitted customer transactions are processed according to defined customer’s instructions. Receive incoming mails; inspect transactions, and contents to determine if acceptable for processing. Adhere to customer requirements and/or instructions. Batch checks for systems input, and attach appropriate invoices to check copies, and prepare mailing.
Oct 2009 – August 2012 Temporary Jobs
Randstad, Kelly Services --- PNC processing Home Owners Association fees, data entry
Manpower --- Driver for Cell phone company
I drove from one side of town to another to track cell phone signals in different areas. (two day assignment)
Paramount Staffing --- Office help with (InComm)
Help the main office move from one floor to another (one month and two day assignment)
Spherion Staffing (Randstad) Presently working in the lockbox under presently RBC (in process of name change) with a company called Smart Street
Process Home Owner Association payments (started 01/2012)
Oct 2006 – Oct 2009
Data Entry Operator, Bank of America, Stone Mountain, GA
Worked in a production environment and maintained 6500 key strokes per hour.
Processed customer checks and accounts.
July 1998 – Nov 2006
Teller/ Encoder, Macy’s Cash Office, Stone Mountain, GA
Processed monies received from Atlanta Stores.
Balancing of store wallets making sure all balanced to what stores sent in.
Encoding of checks and balancing large volumes of money in consolidation room in preparation for daily bank deposits.
Mar 1996 – Oct 1997
Day Porter, Contract Cleaning Service, Norcross, GA
Managed the up-Keep of executive government buildings supervised duties of employees under my leadership and made sure building was kept clean.
Jan 95 – Mar 1996
EDUCATION
Cashier/ Stock Person, Family Dollar Stores, Decatur, GA
Customer service, stock clerk, maintaining assigned areas making sure store was ran in a proper and productive Order
DeVry University Online, Decatur, GA (Presently attending)
Health Information Technology Major
DeKalb Technical College, Clarkston, GA (June 1985)
JTPA Summer Program, Typing and Data Entry
DeKalb Community College, Decatur, GA (1982 – 1983)
General Studies Include: Math, English, Language, Social Studies
Wheaton College, Wheaton, Illinois (1984)
Liberal Arts Major
Reference
Available upon request
Contact this candidate