Customer Service Administrative Assistant
Resume:
TERI KNIPE-YEATES
acqv6s@r.postjobfree.com
Summary
Dedicated and focused Administrative Assistant, who is a self-starter, excels in prioritizing, completing multiple tasks and following through to achieve project goals. Seeking a role of increased responsibility and authority. Core Skills
Microsoft Office products Strong organizational skills Meticulous attention to detail Active listening skills Results-oriented Courteous demeanor
Adherence to deadlines Customer service driven
Professional and mature Invoice processing
Strong interpersonal skills Telecommunication skills Meeting planning Strong problem solver
Legal administrative support Dedicated team player Adheres to company confidentiality
Experience
Sections Administrator 2000 – 2014
State Bar of Arizona Phoenix, AZ
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Planned meetings and prepared conference rooms.
Met with Section Executive Councils on a monthly basis to plan Section functions
Attended Section Educational programs as needed
Worked on special projects such as the annual Convention, Arizona Trial of College Advocacy and several banquets
Heavy phones and email with members of the Bar
Was awarded “Employee of the Month” twice
Knowledge of basic bookkeeping/accounting skills Office Assistant 1998 – 2000
Fairmont Insurance Company Phoenix, AZ
Provided general office duties as required
Dispensed incoming mail to correct recipients throughout the office in a timely manner
Made copies, sent faxes and handled all incoming and outgoing correspondence
Opened files and prepared incoming claims to be processed Legal Secretary 1982 – 1998
Golden, Stefan, Ellenberg & Toby San Ramon, CA
Provided full time legal support to a small legal firm
Provided support to three litigation attorneys
Prepared pleadings in a timely manner and made sure all pleadings were filed with the Courts
Drafted wills and trusts and executed same as a witness
Dispensed incoming mail to recipients throughout the office Community Service
Have volunteered with AZ RESCUE (dog and cat rescue) for the past 10 years
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