Customer Service Sales

Jannice Piromgraipakd

**** ********** **.

Colton, CA 92324

Mobile: 909-***-****

Email: acqswc@r.postjobfree.com

Overview Over 10 years of success in office support roles from customer facing to back office support.

A proven history of being self-directed, flexible and efficient.

•Ability to take on multiple roles produced higher performance standards and enhanced productivity during a period of shrinking budgets.

•Bookkeeping skills in accounts receivable and accounts payable allow organizations to reduce existing accounting staff.

•Recovered over $30,000 of outstanding accounts receivable.

•Bilingual: Fluent in English & Tagalog.

•Experience in Microsoft Office

Professional Performance

Job Coordinator / Office I RY Rodriguez Inc. Ontario, Ca September 2014 - Current Coordinate and schedule appointments and meetings. Arrange and update Payroll Hours. Maintain & organize records for all departments. Create and maintain production spreadsheets. Works with Regulatory Agencies in keeping all Government & State sites compliant with the necessary testing to be able to dispense unleaded and diesel fuel & operate fleet garages. Manage vendor relations and hold them accountable for quality and production schedule. Actively look for new vendors to include in bidding process. Review vendor invoices for billing accuracy and properly allocate expenses.Work with Accounts Payable on complex invoicing and reconciliation issues that may arise. Procurement – emergency buying of material. PO Expediting – Insuring we have the most accurate expected date of receipt of material in the system and working to improve dates provided for backordered material (when necessary). Verify Stock Receipts – comparing packing slips to internal receiving report. Responsible for insuring timely processing of orders for inventory and management. Actively look for new vendors to include in bidding process. Review vendor invoices for billing accuracy and properly allocate expenses . Work with Accounts Payable on complex invoicing and reconciliation issues that may arise. Office Manager I United Turbine Service & Installations Rialto, CA February 2013 – February 2014 Supports company operations by maintaining office systems and supervising staff. Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Maintains office staff by recruiting, selecting, orienting, and training employees. Supply Management, Informing Others, Payroll, Delegation, Staffing, Managing Processes, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, Reporting Skills Sales Administrative Assistant Androp Ontario Foam Ontario, CA 91761 • March 2010- February 2012

Supported multiple roles from customer relations to administration & overseas vendor management. Conducted daily status update meetings with production to ensure timely fulfillment of all orders. Coordinated efforts of production and shipping departments to facilitate accurate BOL and provide feasible promised delivery dates.

AR/AP/Purchasing Eco Water Systems Las Vegas, NV • June 2006 Apr. 2009 Maintained accounts receivable and sales orders using QuickBooks. Answered customer service lines. Fielded customer concerns and coordinated with sales and technician teams to resolve problems. Generated and processed purchase orders, placed orders with vendors and tracked order fulfillment. Applied accounts receivable payments to proper accounts. Performed daily reconciliations of deposit. Handled in-store sales during times of customer traffic. Successfully recovered over $30,000 of outstanding accounts receivables.

Manager Crocs Las Vegas, Jan 2005-Jan 2006

Managed all aspects of retail store to ensure exceptional service and a high level of sales performance. Tracked employee hours daily for payroll. Maintained kiosk displays and made sure front-of-store was attractive and successful in pulling in retail traffic. Maintained reconciliations of daily deposits and performed a daily bank deposit routes.

Education

Kaplan University, Online Studies

Bachelors in Science Degree in Accounting

Graduated Cum Laude

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