Manager Management

Tchule Ivo Ribeiro

Brazilian, divorced, ** years

Rua Batuns 104 Vila Santa Clara So Paulo - SP

E-mail: ********@*****.*** (preferred)

********@*******.***

Phone: +55-11-9-769*-****

Linkedin: http://www.linkedin.com/pub/tchule-ribeiro/24/664/a7b

Education

Masters Degree

MBA Computer Network Project Management IBTA (Completed - August 2014)

Higher Education Degree

Computer Networking Technology - Sumar College (Completed - June 2013)

Technical Degree

Electronics Technician with an emphasis in Computer - So Miguel School (completed December

2001)

Idioms

English: Fluent

Portuguese: Native Language

Professional Profile

Network management (link monitoring, routers, switches and access points management, IP telephony

(Avaya and Nortel));

Administration (deployment, Setup and Management) of Windows servers (2003,2008,2012, Exchange

2003 and 2007, Active Directory Management (GPO, DNS, DHCP, ADCS, SCOM, SCCM, websites,

Subnets, User Administration, Monitoring and Logging System, Security, Backup and Restore).

Hardening of Windows servers;

Information Security Policies - Development, implementation and, as already exist, adequacy according

to SOX and corporate standards policies;

Team management, preparation procedures (RFP), service and technical procedures routines.

Technical documentation.

Structured Cabling, racks organization, cabling passage and concepts.

Backup Management Tools (deployment, setup and management) ArcServer Backup and Symantec

Backup Exec;

Network traffic monitoring, links and environment. Tools used: PRTG, SolarWinds Orion, Cacti, NetFlow

Tracker (Fluke Networks), HP Network Node Manager (NNMi), HP Systems Insight Manager (HP SIM),

System Center Operations Manager (SCOM); System Center Configuration Manager (SCCM).

Professional Experience

CommerzBank Brazil - March/2015 (current)

Position: Infrastructure Analyst

Management: Edmilson Padovani ITI Manager

Major responsibilities: Commerzbank is about to start the banking business in Brazil and hired me to work

for ITI area. Opening a bank from the scratch is incomparable challenge and opportunity to learn and grow

together with the corporation. My major responsibilities make things happen: contacts with vendors, review

projects, understanding the local technological necessities and fit with global standards and policies and the

opposite too.

Rabobank International - May / 2014 to March/2015

Position: Consultant - Infrastructure Analyst

Management: Andr Leonardo ITI Manager

Major responsibilities: Working for the area of ITI Operations as second level support to service desk and

other areas, in charge of managing Bank's infrastructure and ensure communication between main office

and branches and external customers. Acting with active monitoring of the network (links and environment).

Responsible for backup routines, create procedures and forward them to all team, IP telephony

management (Avaya and Nortel), contact with business partners and ISPs; Participation in the projects:

upgrade mpls links, branches deployment and changes, overhaul service catalog (ITIL), network

environments segregation, firewall migration and administration.

Engineering S / A - December/2011 to march/2014

Position: Computing Analyst Senior

Management: Luiz Paulo Conte - ITI Manager

Major responsibilities: Management and monitoring environment with PRTG Network and tool;

Administration and troubleshooting for Windows 2003 and 2008 (creation of user permissions, GPO

application, log management, verification services with process explorer, usage of TCPView, strengthening

servers); Administration and troubleshooting CA ArcServe backup. Verification of administrative routines,

gathering requirements for enhancements computing environment and network performance, release of

NF 's and purchase orders, vendor contact ( quotations and purchases), control of supplies and assets .

Local environment with 120 users with more than 30 offices / projects in Brazil. Service to internal and

external users. Participation in Project migration and data center migration to Exchange 2010 from Brazil to

the data center in New Jersey, checking Infrastructure feasibility (update OSs, application compatibility,

network performance with daily operations through login with remote authentication via VPN ) and

operational ( testing with users in new and remote locations, the new OS ) tools. Mapping and

recertification network after structural reform. Creating and Maintaining VLANs with switches 3com family

4200 and Cisco 1800, 1900, 2900 and 3700 families. .

Construction Passarelli - January/2009 to December/2011

Position: Support Analyst

Management: Otvio Matsumura - ITI Manager

Major responsibilities: Server virtualization using VMware ; support to internal business and external

users, in all the projects in Great So Paulo area with weekly visits ; Installation, configuration and

maintenance of Windows 2003/2008 and Exchange 2003/2007 servers, which includes : creating users,

permissions, GPO 's, checking logs ; Installation and configuration of firewall ( Endian Firewall 2.4 ).

Support and setup to Smartphones. Periodic visit to the offices of the state of So Paulo working

preventively and corrective actions; Installation, configuration and training of biometric devices for reading

electronic point system; Internal Routine Symantec backup ( check completed backups, restore test,

creating jobs ) and external, however, using NT Backup.

Technologies Trainings and Certifications

English Language and Literature/Letter -Kaplan International Centers, Los Angeles -US

Certification - ITIL V3 Foundation;

MCTS Certification Windows 7 Configuration

Training - CCNA Exploration

Training MCTS: Windows Server 2008 Active Directory Configuration;

Training MCTS: Windows Server 2008 Network Infrastructure;

Training - Configuring Advanced Windows Server 2012 Services

IT Essentials Instructor

CNH-B

Computer Science assistant at Sumare College

2nd semester 2011

- Fund. LAN infrastructure (switches) networks;

- Inst. and Conf. of Syst. Operational Windows networks;

- Cabling Networks;

1st Semester 2012

- Fund. LAN infrastructure (switches) and WAN (Routers) networks;

- Inst. and Conf. of Syst. Linux operating networks;

- Integration Techniques of Heterogeneous Networks;

- Inst. and Conf. of Syst. Operational Windows networks;

- Installing and Configuring the DBMS I;

- Cabling Networks;

Wage Income: BRL7.000,00

Benefities

Salary Requirements: BRL8.500,00

Professional Reference

Name: Anderson Parra Position: Safety Supervisor Asset

Contact: 55-11-303*-****

Company: Johnson&Johnson

Name: Wiliam Marques Position: Infrastructure Analyst

Contact: 55-11-550*-****

Company: Banco Rabobank

Name: Jan Alves Position: IT Analyst

Contact: 55-11-213*-****

Company: Engineering

Name: Gabriel Pavlov Position: Infrastructure Analyst

Contact: 55-11-476*-****

Company: CommerzBank

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