Customer Service High School

Maria J. Arteaga

*** ********** ***.

Reading, PA 19609

Cell: 347-***-****

Email: acqf8r@r.postjobfree.com

QUALIFICATION

•Keep on picking up on new experience and learning from others about the

jobs demands.

•Work well in environments where my ability to adapt to new conditions are common.

•Ability to prioritize and remain focused on the essence of an issue and goals to be achieved.

•Skilled at learning new concepts quickly while working well under pressure.

•Strong organizational skills and energetic work attitude.

EXPERIENCE

2008– 2012 UNITED STATES MARINE CORPS

Supply Administrative and Training Supervisor Camp Lejeune, NC

•Generated numerous documents and spreadsheets in a timely manner including morning reports for more than 300 Marines.

•Handled sensitive/confidential materials daily.

•A highly organized, take charge professional, strong problem solving and decision making skills with the ability to develop and implement effective action plans.

•Commitment to detail in doing the job right the first time in completing all projects.

•Excellent communication and presentation skills. A team leader, providing motivation and dedication to all junior Marines under my hand.

•Technical proficiency in MS Word, PowerPoint, Excel and WordPerfect

•Type 35wpm; expertise in multi-line telephone systems, scanners, faxes, and copiers.

•Files, screens telephone calls, maintain schedules and inventories.

•Troubleshoot basic hardware and software computer problems.

2007- 2008 SUPERCUTS

Hairstylist New York, NY

•Cut, Colored and styled all types of hair.

•Independently sold hair care products.

•Manicured nails

•Performed waxing services.

•Answer phones and schedule appointments.

2005- 2007 DUANE READE Customer Service/ Cashier Queens, NY

•Hands-on experience in accepting payments from customers and give change and receipts.

•Proven record of using the right process for cash, credit cards, or other types of payment.

•Thorough understanding to count the money is in register at the beginning and end of shift.

•Demonstrated ability to assist customers to sign up for store rewards programs.

•Proven ability to answer customers’ questions and give information regarding the business procedures and policies in an exact and customer-friendly way.

EDUCATION:

2012 In process Ashford University Clinton, IA

2007 N/A LaGuardia Community College Long Island City, NY

2006 Diploma Learning Beauty of Sciences Astoria, NY

2005 Diploma Park West High School New York, NY

VOLUNTEER EXPERIENCE:

•Big Brother/ Big Sister

•Joined V.I.C.A program and catered for the homeless

•Literacy Program-volunteered to be a reading tutor. Read children books to a group of children

•Radio Maria INC.- Prepared and delivered sales presentations to new and existing customers to sell advertising programs, and to protect and increase existing advertising. Inform customers of available options for advertisement and provide samples.

INTERESTS:

•Martial Arts, playing violin, writing poems and reading, traveling, viewing films.

COMPUTER SKILLS:

•Efficient with Microsoft Word, Excel, PowerPoint, and Internet.

LANGUAGES:

•Bilingual: Spanish/ English

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