Operator Quality Assurance
Resume:
Marites Andan Wright
Bellevue, NE 68147
Mobile: 402-***-****
Phone: 402-***-****
Email: acqc8c@r.postjobfree.com
Job Experience: First Data Resources Omaha, Nebraska
Insert Floor Team Captain 2012 to present
- Responsible for processing various client credit card statements utilizing High Speed and EMC operations
- Liable for the production output of the mid-shift insert operators, and coordinating efforts with warehouse, print operations, and mail services during the daily production efforts of the mid shift personnel.
- Trained as acting supervisor when no other management personnel were on duty.
- Continually called on to train newly assigned production personnel.
High Speed Operator 2007 to 2012
- Transitioned to become a proficient High Speed Operator allowing for the increase in production output on the mail floor.
- Trained others on either the EMC machine or to become a High Speed Operator.
- Error free for 5 years
- Exceeded production requirements and metrics
Quality Assurance Representative 2004 to 2007
- Responsible for ensuring all stages of production operations were meeting the quality standards for the output of client statements during various stages of operations.
- In charge of updating the QA board
- Preparing Capital One samples at the start of the month and mailing to the client
- Investigating external defects in the building as well as other sites.
Production Insert Operator - EMC 2003 to 2004
- Ran various client mailings ensuring that the assigned products were completed and mailed within the client’s mandated deadlines.
- Ran over 20,000 statements per night
- Promoted to Zone B in less than 6 months due to performance
Mail Verification Person (MVP) 1999 to 2001
- Checked the quality of work coming out of the Print Shop by verifying there were no noted smudges on the documents, barcodes were legible, no duplicated statements and the overall consistency of the Print Shop statements.
- Routing of the jobs and/or statements to a designated department
- Received gold key award for exceeding production.
Education
Philippine School Business Administration - Major in Marketing
Marites Andan Wright
7518 Chandler Acres Dr
Bellevue, NE 68147
Mobile: 402-***-****
Phone: 402-***-****
Email: acqc8c@r.postjobfree.com
Job Experience: First Data Resources Omaha, Nebraska
Insert Floor Team Captain 2012 to present
- Responsible for processing various client credit card statements utilizing High Speed and EMC operations
- Liable for the production output of the mid-shift insert operators, and coordinating efforts with warehouse, print operations, and mail services during the daily production efforts of the mid shift personnel.
- Trained as acting supervisor when no other management personnel were on duty.
- Continually called on to train newly assigned production personnel.
High Speed Operator 2007 to 2012
- Transitioned to become a proficient High Speed Operator allowing for the increase in production output on the mail floor.
- Trained others on either the EMC machine or to become a High Speed Operator.
- Error free for 5 years
- Exceeded production requirements and metrics
Quality Assurance Representative 2004 to 2007
- Responsible for ensuring all stages of production operations were meeting the quality standards for the output of client statements during various stages of operations.
- In charge of updating the QA board
- Preparing Capital One samples at the start of the month and mailing to the client
- Investigating external defects in the building as well as other sites.
Production Insert Operator - EMC 2003 to 2004
- Ran various client mailings ensuring that the assigned products were completed and mailed within the client’s mandated deadlines.
- Ran over 20,000 statements per night
- Promoted to Zone B in less than 6 months due to performance
Mail Verification Person (MVP) 1999 to 2001
- Checked the quality of work coming out of the Print Shop by verifying there were no noted smudges on the documents, barcodes were legible, no duplicated statements and the overall consistency of the Print Shop statements.
- Routing of the jobs and/or statements to a designated department
- Received gold key award for exceeding production.
Education
Philippine School Business Administration - Major in Marketing
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