Manager Sales

Dibyajoti Biswas, MS, MA, MBA

Suite ***, **** Lake Shore Boulevard West, Toronto ON M6S 1A4 647-***-**** acq3x8@r.postjobfree.com Skype: dibyajoti.biswas Executive Summary

A dynamic, accomplished and result-oriented International Sales, Globalization, and Sales Management professional, with more than 14 years of successfully providing sound fiscal, strategic & operational leadership in uniquely challenging situations. Extensive corporate marketing experience and understanding of the layers of the corporate environment with the ability to leverage a significant executive-level network to achieve corporate objectives, combined with vast experiences partnering with multi-national corporations, establishing strategic alliances, and securing major accounts, this well-rounded professional will uncover untapped revenue opportunities, increase profitability, improve sales processes. Key Industries & Markets

Energy Pharmaceutical Medical Defense Aerospace Energy Power Aviation Electronics & Telecom Information Technology Localization Fashion Media & Broadcast Banking Shipping & Logistics Manufacturing Consulting Transportation Petroleum Oil & Gas Due Diligence Logistics Finance Hospitality Mining & Minerals National Exports Development Public sector Advertising & Marketing Beverages Environmental Markets Food Government Insurance Machinery & Equipment Manufacturing Materials & Chemicals Medical Equipment & Device Printing & Publishing Real Estate Transportation & Shipping. Key Competencies

Business Development & Growth Initiatives Strategic Planning & Brand Execution Exports Development Large Scale & Specialized Project Management Operations Management Globalization & Localization Strategies Risk Management & Fiscal Performance Market coordination

& Expansion Utilizing Market Research & Key Performance Indicators Sound Leadership & Mentoring Multi-Channel Sales & Marketing Budgets & Forecasting New Business Development Customer Relationship Management Vendor and Partner management process excellence Direction Strategic initiative Direction Professional Experience

EVP of Business Development & Operations for Vanenberg Globalization Solutions LTD, Cyprus May 2006 – Mar 2015 Instrumental member of the Executive Team, successfully heading a leading Localization, Globalization, Documentation & Translations Corporation based in Cyprus and Greece with contracted production development projects worldwide and a global clientele. With operations in six European Countries and annual revenue exceeding $25 million, directly responsible for implementing strategic marketing campaigns, driving new business development, and personally managing executive-level negotiations and projects for major corporations.

• Conduct high-level meetings with executives, senior technical officials, and other decision makers to establish strategic alliances and qualify potential business opportunities. Secured over 30 new, top-level accounts, and increase annual sales by over 11 million Euros in spite of a challenging financial crisis in Europe and particularly with the Greek & Cypriot economy.

• Oversee all corporate operations and manage an international sales force of 24 in-house Sales Executives and over 400 contract representatives globally. Communicate all project specifications, budgets and timelines, job expectations and contractual terms, and all critical information to the appropriate Sales Executive and corporate sponsorships team for further action. Managed corporate sponsorship groups for corporate and social development.

• Directly supervise all projects and regularly communicate with internal staff and the client on the progress on each project, adjusting budgets and deadlines, addressing technical capabilities, and providing practical and cost-effective solutions. Building plans and budgets and Program strategy development while working with in-house business developers and external vendors.

• Drive all branding efforts and marketing campaigns; produce public relations literature such as press releases and new product announcements, manage all media affairs, and individually pursue all opportunities to generate interest in the company, showcase projects and clients, and increase the over presence of the organization within the market. Sales Director for Benedict Pharmaceuticals, India Jan 2011 – Dec 2013 Successfully drove all corporate Mass Sales activities for entire Northern India region; developing and implementing effective sales strategies; executing high-level sales initiatives, driving aftermarket sales, and managing major accounts representing $50 million in revenue.

•Initiated new arrangements with existing customers through high-level and executive negotiations and solid relationship management. Created client-specific marketing plans deigned to highlight critical areas of the business, demonstrate products particular to their industry, clearly illustrate costs and benefits, and guided each account through the sales and project lifecycle.

•Conducted extensive market research and competitive analysis, delivered forecasts and sales projections, customer profiling, and utilized various reporting matrix and measurement tools to gauge the success of the sales team. Reported directly to the President and generated comprehensive reports to identify trends and analyze market conditions; adjusted business development strategies; improved internal workflow and sales procedures, and all financial information for future product lines and business channels.

•Independently developed company-wide marketing materials and produced all related collaterals, including brochures, sales kits, formal sales presentations, product information sheets, web site content, proposals and contracts, and external communications.

•Developed a highly-effective and talented sales team comprised of Regional and Area Sales Managers, Medical Sales Representatives, and a Branding Manager. Actively interviewed, hired, and trained all sales staff, incorporating proven sales methods, identifying potential markets, and closing accounts, as well as offered extensive product training and ongoing staff development programs. Business Development Director for Shree Raj Pharmaceuticals, India Dec 2007 – Jan 2011 Effectively directed all business development initiatives and sales operations for the North Eastern India for a pharmaceutical distributor and manufacturer; assuming full responsibility for generating new business channels and building relationships with global partners.

•Selected to fill a high-profile role primarily based on previous sales and significant business development experience, a strong aptitude for medical and technical information, extensive product knowledge, a quantifiable background in new market penetration, branding, and product positioning, and the ability to gain access to high-potential customers.

•Secured numerous multi-million dollar accounts and high-level client relationships, resulting in over $28 million in new revenue. Traveled extensively to meet with clients, oversaw proposals and contract negotiations, and served as senior project manager.

•Strategically aligned business objects with all marketing campaigns, new business plans, and sales operations initiatives, developing a new markets and a potential client base of hospitals, pharmaceutical companies, laboratories, and doctors.

•Established a fully-developed marketing channel to control all sales functions, including supply chain management and a well-defined sales process, which is used extensively today. Created all corporate P&Ps and formulated official sales protocols.

•Recruited qualified talent to complement organizational goals. Hired personnel and trained and mentored all sales staff on sales techniques, penetrating new markets, product training, contract negotiations, and closing accounts. Operations & Business Development Director for CEO World Magazine, Greece & Cyprus May 2006 – Apr 2014 Fundamental member of a team of founding executives for a magazine centered on targeting global, highly exclusive, and influential people such as CEO’s and C-Level executive, entrepreneurs, and those who have achieved significant successes in career and in life.

•Developed and executed numerous operational objectives, initiated new business directives, researched and established new channel markets and business lines, designated budgets and allocated resources, and drove major account sales and revenue generating efforts.

•Targeted prospective advertising clients with potential opportunity to be seen by CEOs, as well as qualified customers to ensure they were suitable and appropriate for the CEO audience. Responsible for sponsorship proposal processes and assisted in the management of activities related to sponsorships department.

•Built trusting, lasting, and concrete relationships with numerous CEOs and senior-level executives in Europe and the U.S., encouraging them to both subscript to the publication and participate in feature stories for the magazine. Networked among executives and relied on reputation to further obtain access to a greater audience of CEOs. Developing stakeholder presentations.

•Performed a range of writing and editing roles for both the publication and internal marketing. Produced copy for the magazine; designed media kits, sales presentations, brochures, and web site content; prepared contracts, and wrote all company P&Ps.Extensively participated in sponsorship marketing programs and general marketing campaigns. Business Development (Global Accounts) Manager for Intertranslations SA, Greece Dec 2004 – Apr 2006 Provided sound leadership and clear vision for the Business Development Team for one of the largest Localization company in Eastern Europe; effectively managing Localization and Translations services for an international clientele of Fortune 500 companies and other major organizations; and responsible for maintaining commercially productive relationships with new and existing clients.

•Capitalized on sales leads and took full advantage to seize every opportunity to increase revenue and profitability. Promoted the company brand to key buyers, executives, and influential decision makers, ensuring their knowledge of the company and the services was current. Added 48 new clients to the Global client base, increasing revenue by over $9 million Euros per year.

•Generated new business accounts by conducting formal, in person meeting, as well as over the phone since many of the clients were international. Wrote concise, value-based sales proposals and replies to all customer inquiries in a timely and accurate manner. Qualified all sales leads and distributed the information to the appropriate regional account manager for further action. Extensively creating memos, briefs, and presentations and active in Marketing Coordination

•Lead an international sales team of seven Account Managers, each responsible for 10 Account Executives throughout Europe. Measured all sales activities, generated sales reports, analyzed activity reports, created revenue forecasts, and utilized various analytics and metrics to improve workflow processes and increase sales. Reported all findings directly to the President.

•Developed a database of all contacts and potential clients; completed all documentation and administrative records; created marketing material

(brochures, sales presentations, and web site content), and generated financial reports and revenue forecast. International Sales Consultant and Marketing Manager for Archetypon SA, Greece Nov 2003 – Nov 2004 Identified portfolio gaps and deficiencies to resolve Localization and Centralization issues, conducted extensive market research, formulated sales and branding strategies, and supported all international sales and marketing campaigns for all new lines of business.

•Cultivated high-level relationships and partnerships with companies such as Microsoft to offer clients complex Localization and Centralization network solutions, translation services, and outstanding project management.

•Closed deals across all lines of business with Fortune 500 companies and major clients in multiple market sectors, overseeing the sales process, new product development, and managing the product lifecycle for accounts representing an additional $12 million in annual revenue and securing future business with companies such as GE, Hachette Fascicoli s.r.l.., and Symantec.

•Managed a sales team of 35 managers, sales representatives, and support staff, as well as contracted with consultants to ensure complete coverage. Trained all staff on sales policies, system specifications, and contract negotiations and sales tactics. Reviewed, revised, and approved all RFPs and contracts, and worked directly with each sales representative on major accounts.

•Produced the marketing collateral, sales tools, visual presentations, P&P, and templates to support the sales effort for a new line of international business. Trained staff on the capabilities of the product and selling to new and existing clients.

•Devised a business case modeling tool, flexible for use as sales collateral yet intuitive in providing accurate, early assessment on the feasibility of potential sales leads and rigorously qualifies the client for potential sales opportunities. Have been working very dynamically with vendors, external partners (i.e. partner companies) .Secured one of the largest new outsource services contracts, later used as the managed services flagship and as sales reference.

Business R&D Manager and Marketing Coordinator for InfoUniv, Inc, India Mar 2002 – Dec 2002 Successfully drove business expansion initiatives and constructed comprehensive planning development strategies for ERP software implementation and Network Solutions; managed high-level domestic clientele; researching, developing and implementing new product lines, and incorporating innovative branding techniques and marketing tactics to increase product awareness in the market. Also promoted and sold residential real estate for mother company Ashirbad Constructions.

•Executed regional sales initiatives targeting single and multi-side accounts, including all major partners, and introduced cost-effective product solutions to further penetrate untapped markets.

•Contributed greatly to the vision and direction of new product development and the implementation of tactical sales strategies; working closely with partners, C-Level executives, and senior IT professionals to identify the objectives, create comprehensive action plans, develop effective ERP solutions, and oversaw the product lifecycle from conception through implementation.

•Demonstrated to the franchise owners how to effectively surpass sales goals through hands-on leadership, directing sales strategies, client relations, and business management. Handled high-level accounts and complex projects exceeding $5 million.

•Conducted semi-formal classes to educate potential and established clients, demonstrating new technologies and system capabilities, discussing advances and improvements to existing solutions, and introducing new product lines.

•Built a 25 member sales team from the ground up. Recruited, hired, and trained Sales Managers, Account Executives, and support staff, providing focused training on sales techniques, closing accounts, project management, and client relations.

•Negotiated the resolution of all outstanding balances and payment issues by offering clients flexible options to make payments without incurring extra costs, encouraging customers to release funds to bring the account current to complete the project. Business Research and Marketing for Franklin Templeton Investments, India Mar 2001 – Dec 2001 Research Executive charged with the analysis, assessment, and determination of mutual funds products for investment portfolios, and managed high net worth clients exceeding $5 million in investments and select accounts both nation-wide and Indian nationals abroad.

•Scrutinized investment markets, product performances, and market trends to determine future investment possibilities and opportunities, developing a sizable local market for mutual funds and generating significant revenue for major clients.

•Created detailed marketing strategies for the entire organization, as well as produced targeted marketing plans featuring investment strategies, performance predictions, and other indicating factors for individual clients. Created funding memos, briefs, and presentations. Qualified to coordinate and maintain regular communications between the investment service legal counsel, accountants, and the clients on the active management of portfolios valued at several million dollars.

•Cultivated strong client relations based on reliable service, practical asset management, and delivering revenue-producing results. Business R&D Executive for Oasis InfoTech LTD, India Mar 2001 – Jun 2001 Successfully led a business development team and executed 14 global, multi-million dollar contracts, resulting in an increase in $6 million in annual revenue. Established a corporate culture through the formulation of company-wide training programs; updated corporate policies; and a completely revised the sales procedures to meet the demand for industry certified ERP specialists.

•Cultivated new domestic and international relationships, identified and capitalized on new business lines, and developed new business channels through comprehensive market and competitive analysis. Continually worked with partners and clients and the executive teams to support, nurture, and grew current client relationships.

•Retained qualified sales talent and management through in-depth recruitment, spanning eight European countries and an Indian-based headquarters, with direct and indirect reports including sales executives and managers, agents, and support staff.

•Managed all sales activities and followed up on all qualified leads distributed to the appropriate sales manager; remotely tracked and monitored the performance of the individual executive and the location, and provided training and sales support when needed. Trained sales staff on effective sales methods; created all sales and marketing presentations, and approved all contracts.

•Penetrated markets that include individual and corporate communities, realizing monthly sales revenues goals while monitoring the integrity of a training facility in accordance with established Quality Assurance guidelines.

•Generated all marketing materials and visual presentations for the entire company and the sales team. Created general and client-specific presentations; produced brochures with detailed product information and technical specifications; designed sales kits; reconstructed the web site to include updated content, incorporating system upgrades to improve the user’s experience. Business Development Executive and Marketing Coordinator for P.G. Enterprises LTD, India Mar 1998 – Mar 1999 Developed and implemented new business initiatives to uncover new markets and increase sales from existing accounts by analyzing and improving sales procedures and workflow processes to generate significant revenue for an Indian-based chemical manufacturer.

•Discovered new revenue opportunities and managed major accounts up to $15 million in revenue. Meet with executives from pharmaceutical companies, medical establishments, laboratories, vendors, and private companies to secure future contracts.

•Conducted extensive market and competitive analysis; negotiated terms, conditions, and contractual obligations; reviewed client specifications and produced appropriate action plans to included costs, timelines, and project goals, and guided the sales team through the contract negotiations process and overseeing the entire sales cycle.

•In a short period, provided sound leadership to many of the company's prominent and strategic tenders and sales, while driving new innovations that enriched the company’s brand and reputation for the quality of service delivery.

•Produced sales presentations, generated cost analysis, and developed client-specific marketing material for high-level meetings with executives and decision-makers from major corporations and institutions.

•Created all sales and marketing material for entire sales team to utilize for sales presentations and produced all visual collaterals, brochures, product information sheets, company information and corporate financial documentation, and sample costs analysis. Updated, revised, or wrote all marketing materials to maximize exposure to the market and increase brand awareness.

•Spearheaded the turnaround of problematic accounts, re-focusing the sales team to increase sales among strategic partners. Beat aggressive competition in open tender to win back a major client, securing one of the largest tender in company history.

•Recruited highly-qualified and motivated sales executives to support the direction of the company. Interviewed, hired, and trained staff on sales techniques and securing contracts, product specifications, internal P&Ps, and provided ongoing training. Business Faculty (Visiting Lecturer) for the Indian School of Management, India Jan 2000 – Feb 2003 Invited to serve as visiting lecturer and guest faculty member for the Indian School of Management; instructing Management professionals in the areas of Business Management, Entrepreneurship, Marketing, and Information Technology Management.

•Developed curricula, prepared and executed lesson plans, evaluated student progress, and facilitated a consistent and predictable learning environment. Instructor formal courses and lectures in Principles of Economics, Principles & Practices of Accountancy, Business Mathematics, Business Organization, Growth & Structure of Industries, Principles & Practices of Management, Organizational Behavior, Business Communication, Information Technology for Management & Marketing. Associations & Consulting Experience -Professional Affiliations Senior Executive Vice President for The Vanenberg Corporation, EU Jun 2006 – Mar 2015 Serve as an executive advisory for the organization and recruit, supervise, retain, evaluate and compensate the manager. Recruiting, supervising, retaining, evaluating and compensating the senior level management and the board of directors. Adding value through negotiations in the area of joint ventures and strategy and provide a good financial payoff in terms of attracting top clients who will bring financial success to the value-added business. Provide direction for the organization. Handled strategic function in providing the vision, mission and goals of the organization. These were often determined in combination with the CEO or general manager of the business. External Advisory Consultant for Lucentbyte Media Technologies, Cyprus Feb 2006 – Mar 2015 Serve as an executive advisor for the organization and assist in all areas of business development, increasing brand awareness, fiscal matters, growth strategies, and conducting executive-level meetings highlighting the potential client connection and interaction. External Advisory Consultant for Journalist Associations of Europe, Cyprus Mar 2008 – Mar 2015 Consult with the Leadership Team key members of the JAE on matters concerning marketing strategies and growth solutions, membership programs, improving adverting sales, and partner with high-profile members to increase awareness of the JAE. Formal Education, Certifications, & Advanced Degrees Post-Graduate

MA in Business Communication - American University of Athens MBA in Operations Management - Mahatma Gandhi University MS in Bio- Chemistry - Jodhpur National University MS in Environmental Sciences - Shobhit University MCA Technical Certificate - Information Technology Management - ICFAI University PGDM Certificate in Management - ICFAI University Graduate

BS in Chemistry - Ranchi University Advanced Certificate in Business Administration - Sales Management - Indian Management School & Research Centre Certificate in Computer Application & Software Technology Management - National Institute of Information Technology Global Corporate Clients & Major Projects

The following is an illustration of major corporate client, global accounts, & professionally developed relationships NOKIA, Symantec, TYCO Healthcare, GE Medical Device Division, DeAgostini, Hachette Fascicoli s.r.l, Miele, Wella, Kodak, European Parliament, Wilo Pumps, ContourGlobal,GE Energy, GE Medical, European Commission, European Society of Cardiology, Caterpillar, Porsche, Opel, MAN, Bombardier, Fluke, IBM/Lotus, St. Jude Medical, Mouser Electronics, Barilla, Bayer, Ilo Electronics, Microsoft, Sun Microsystems, Adobe, Lacie, CBG, Euroscript, Mondragon lingua, Gemino GmbH, Philips Lighting, Eule Gmbh, Lionbridge, Skrivanek, Moravia, Merrill Brink International, Yamagata Europe, Nordtext, Matrix AG, Transperfect Corp., Merrill Corp., DDS Europe, Illo Electronics GmbH, Verbatim, Atlas Copco, Holmatro, Elmarc, Siemens Magnet Technology Ltd., Siemens AG, Bosch Security Systems, Bugaboo, Lantech, Spirotech, Electrolux, Zayed Future Energy Prize - Advertising Campaign, Locatech, The City of Masdar, Mouser, Lingualinx, DePuy, Parexel . Below is a highlight of sophisticated projects completed for various global clients Microsoft: Windows Media Player 7, Windows Millennium, MSIIS6, Office XP/2003, SMS 2003, Project 2003 & Project, Server 2003 & XBOX web site material, Excel, PowerPoint & Word IBM/Lotus: Workplace Portal Sun Microsystems: Sun StarOffice 5 Adobe: Adobe Photoshop 8/Acrobat Professional 7 Web & Social Media Savvy : PowerPoint, Excel, Word, Outlook, MS Office. Cover Letter

To: Human Resources Manager,

From: Dibyajoti Biswas, MS, MA, MBA

Re: Senior Level Executive (Sales/Marketing/Advertising, Business Development & Operations, Events, PR) positions Dear HR Manager & Consultant,

I would like to take this opportunity to formally introduce myself and present you with my credentials and qualifications in regards to the Senior Level Management Executive (Sales/Marketing/Advertising, Business Development & Operations, Events, PR) positions. I have thoroughly researched your company and I would to take a moment to discuss how my extensive background in managing and delivering comprehensive technological solutions for global corporations and Fortune 500 clients, producing and implementing growth and profitability strategies, building successfully talented teams with highly-skilled staff, and my ability to improve and enhance operational effectiveness will greatly complement your organizational and client objectives. I have familiarized myself with your company, and I am very interested in learning more about the direction and future needs of your organization.

As a leading corporate executive and business development professional, I have been directly responsible for a multitude of diverse and ever-changing roles, often spearheading complex and challenging projects and producing significant revenue-generating results. I am well- versed in a range of industries and international markets, and have had the privilege of partnering with large, international corporations, often collaborating with influential individuals and key decision makers. I have directly grown and managed multi-million dollar projects and accounts and have been able to successfully build and leverage strong relationships across many markets and countries to better understand and recognize the needs of the client in order to improve existing products or services, introduce new products to the markets, and capitalize on future growth opportunities.

I would also like to highlight some the high-level projects and corporate initiatives I have undertaken during my career. I have evaluated, analyzed, and implemented numerous operational, sales, marketing and new business development strategies; built and collaborated with cross- functioning teams across multiple product lines and industries to produce sound and practical technological solutions; resolved client concerns and frequently increased client retention rates; and I’ve conducted extensive research into new products and successfully introduced innovative product lines and services, such as large-scale localization and globalization projects, and document translations services, to the market. And with a full appreciation of the level of skill and talent required to run an effective and profitable organization, I have always relied on developing highly- effective teams to produce results, as well as providing ongoing training and mentoring to encourage staff to strive for professional greatness. In addition to a solid and quantifiable career in producing significant results, I process the presence to recognize new opportunities and the vision, commitment, and fortitude to profit from these opportunities to benefit the organization. Thank you again for your time and consideration. I welcome the opportunity to meet with you so we can discuss how I can contribute to the continued growth and prosperity of your company. If you have any questions or would like to schedule some time to speak, I can certainly be available for a formal interview via phone, Skype, or in person, I look forward to exploring the future possibilities. Kind regards,

Dibyajoti Biswas, MS, MA, MBA

Suite 806, 1900 Lake Shore Boulevard West, Toronto ON M6S 1A4 Skype: dibyajoti.biswas

Contact numbers: 001-647-***-**** & 001-647-***-**** Canadian Permanent Resident IELTS Score 7.5 references available upon request

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