Real Estate Service Representative

INDU TOOR

**** **** ****** *** **, Astoria, NY, *1102

C 917-***-**** • E-MAIL acp6hv@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

An effective leader and a collaborative team player who is skilled at analyzing current business processes and at reengineering concepts to improve overall operations

Ability to break down complex processes into simple requirements and partner with technology and business to deliver on solutions

Excellent Business Analysis skills with extensive experience with Use Case documentation, Requirements Gathering, Gap Analysis and full life cycle development

Analytical, methodical and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long term business, financial and system requirements.

Excellent project management skills to help drive results through impeccable execution

Persuasive communicator; strives to motivate and inspire staff to achieve potential and exceed business targets

Reputation for dedicated teamwork, high energy, work ethics and commitment with capability to handle new technologies and situations

Experienced in the Law, Mortgage, Finance Industry with client including all Major Canadian banks ie. TD, CIBC, BMO, RBC

Identified and mitigated any potential conflicts in advance

TECHINAL SKILLS

MODELLING TOOLS

MS Visio

DATABASES

MS Access, SQL, Oracle

UML TOOLS

UML, RUP, Waterfall, Iterative, Rational Suite

APPLICATIONS

MS office (Word, Excel, PowerPoint, Access), MS Project, PeopleSoft

LEGAL SOFTWARES

ICASE, FRANK/ICON, PCLAW, TERAVIEW, LEXIS NEXIS, WEST LAW

EMPLOYMENT EXPERIENCE

PUBLIC PROSECUTION SERVICE OF CANADA (Federal Attorney’s office)

Brampton, Ontario, Canada

Legal Assistant/Paralegal

December 2011 to November 2013

ICase Assistant/Legal Analyst

April 2010 to December 2011

Reengineered an internal process that expedited the time taken to process search warrants from 4 weeks to 2 weeks

Developed a database for the management of organizational documents, records and reports for projects that required multiple documents that were required for the case

Compiled training documentation that covered day to day management of the systems used within the Federal Justice Department of Canada for new employees

Worked with a team of prosecutors and paralegals to develop a process to handle evidence in a manner such that disclosure issues did not arise and evidence was disclosed in a timely manner

Handled all paper documentation, tracking, scanning and inputting of accurate Data into different software and performed quality assurance for accuracy to run different reports for the auditing

Provided legal research using different legal resources i.e. Lexis Nexis for the Attorneys and drafted pleadings and legal memoranda

Collaborated with fellow members of the legal profession, Judges, police, border and security personnel, etc. to ensure documentation and papers required for cases are complete and available during trials

AGS PROFESSIONAL CORPORATION Mississauga, Ontario, Canada

Real Estate Paralegal

January 2010 to September 2010

Performed Due Diligence review of title documents and surveys pertaining to Residential and Commercial Real Estate

Generated searches, requisitions, registration of transfer, deed of Mortgage, charge and discharges

Prepared the closing reports and billing reports for the client and for financial institutions and the law firm

MINISTRY OF ATTORNEY GENERAL - GRENVILLE AND WILLIAM DAVIS COURTHOUSE

Brampton, Ontario, Canada

Registrar/ Client Service Representative

June 2008 to January 2010

Developed a process to handle and respond to various types of legal inquiries to ensure that all inquiries are responded to within the allotted legal timeframe

Reviewed and analyzed various types of cases and had the ability to issue and sign court orders like liens, child support and divorce court orders

MINISTRY OF ATTORNEY GENERAL - JOHN SOPINKA COURTHOUSE

Hamilton, Ontario, Canada

Registrar/ Clerk

May 2007 to June 2008

Worked with lawyers and gained a thorough understanding of the Ontario Court of Justice’s policies, procedures and practices, the Criminal Code, Youth Criminal Justice Act and the Provincial Offences Act

Endorsed case information and official documents to ensure accuracy

MANN LAW, BARRISTERS AND SOLICITORS

Mississauga, Ontario, Canada

Legal Secretary

May 2003 to May 2007

Gained knowledge of real estate purchase, sale, and refinance procedures to become able to handle real estate deals without supervision of lawyers

Utilised experience in PC Law, Teraview, Divorce Mate, Polaris Plus, Dye and Durham Estate Software and Hot Docs and other legal software

Liaised with accounts payable and addressed all financial matters including banking trust and general funds under Real Estate Law

Conducted client interviews, prepared legal documents and kept clients abreast on the developments of their cases

UIM Internet Solutions Inc

Etobicoke, Ontario, Canada

Programmer

May 2002 to May 2003

Developed and supported websites using various web languages – Visual Basic, C#

Supported key database administration functions using SQL

Developed code and performed integrated system testing for key projects

Handled and resolved outages and Investigated and determined the cause of irregularities and errors

Canadian Tire Corporation Ltd.

Co-op placement

Programmer

January 2002 to April 2002

Maintained and developed peer relationships across IT areas to support effective implementations

Developed and managed web applications for Canadian Tire’ intranet portal using Windows Server 2003, SQL Sever 2000

Created weekly reports regarding project status that were forwarded to upper management

Developed code and performed integrated system testing for key projects

EDUCATION & PROFESSIONAL DEVELOPMENT

PROJECT MANAGEMENT (ONLINE COURSE) - LearnSmart (PMP training) - At present

BUSINESS ANALYST- Training Specialist - April 2015

At present

COURT & TRIBUNAL AGENT (PARALEGAL) Sheridan College – Ontario, Canada-December 2009

COMPUTER PROGRAMMING -Humber College - College – Ontario, Canada April 2002

BACHELOR OF ARTS & SCIENCE (Biology) - University of Toronto, Canada – April 2000

VOLUNTEER WORK

Center for the Integrated & Advancement of New Americans Dec. 2014 to May 2015

New York Legal Assistance Group Inc. Nov. 2013 to present

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