Insurance - Account Manager / Program Administrator
Resume:
Britt E. Booth
Westminster, California, USA
acp0i0@r.postjobfree.com
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OBJECTIVE
I am actively looking for new opportunities. I currently work in the
insurance industry, and have attained my AINS and AIS designations, as well
as my California Fire & Casualty license. I would love to put my insurance
skills to use in a new, non-sales environment, but am open to applying my
studies of Japanese language and cultural skills as well. I am proficient
in Microsoft Office and a fast learner on other computer applications. I
consider myself very detail-oriented and a capable multi-tasker.
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WORK EXPERIENCE
CSAC EIA Program Specialist
October 2014 - present
Alliant Insurance Services, Inc. Newport Beach, CA
Insurance
Handle high-profile client correspondence and follow-up, client files and
property schedules, and other assorted tasks relating to the servicing of
the property program and its many clients. Assist with the complicated
needs of the property program and its renewal process. Manage account
servicing on pollution and aviation programs and handle client and carrier
requests as needed.
CSAC EIA Assistant Program Specialist
March 2013 - October 2014
Alliant Insurance Services, Inc. Newport Beach, CA
Insurance
Handle high-profile client correspondence and follow-up, client files and
property schedules, and other assorted tasks relating to the servicing of
the property program and its many clients. Assist with the complicated
needs of the property program and its renewal process. Manage account
servicing on pollution program and handle client and carrier requests as
needed. Provide backup staffing for team lead out on leave.
CSAC EIA Program Representative
April 2012 - March 2013
Alliant Insurance Services, Inc. Newport Beach, CA
Insurance
Research and gather the required documentation for the program servicing
and renewals of the company's largest client from multiple sources. Format
data, proposals, quotes and summaries in Excel and Word. Review requests
for Certificates of Insurance and manage the certificate database for
renewals. Respond to client and inter-office inquiries via email
and phone. Manage data and submissions for renewal of pollution program.
Service both the property and pollution liability programs concurrently.
CSAC EIA Assistant Program Representative
September 2010 - April 2012
Alliant Insurance Services, Inc. Newport Beach, CA
Insurance
Research and gather the required documentation for the program servicing
and renewals of the company's largest client from multiple sources.
Formatting data, proposals, quotes and summaries in Excel and
Word. Review requests for Certificates of Insurance and manage the
certificate database for renewals. Respond to client and inter-office
inquiries via email and phone.
Project Coordinator
January 2010 - September 2010
Alliant Insurance Services, Inc. Newport Beach, CA
Insurance
Research and gather the required documentation for the program renewals of
the company's largest client from multiple sources. Formatting data,
proposals and summaries in Excel and Word. Concurrently perform and manage
multiple projects within the team. Organize and execute projects and
produce finished documents for client service meetings by collaborating
with both internal staff and external clients. Oversee unit files, keeping
records organized and up to date.
Technical/Clerical Assistant
June 2007 - January 2010
Alliant Insurance Services, Inc. Newport Beach, CA
Insurance
Clerical assistance and unofficial tech support.
As a technical/clerical assistant, I worked to assist CSRs within the
company with their clerical needs as well as back-up for servicing clients.
Entering vehicles into databases, corresponding with clients in order to
keep their property schedules updated, and formatting a variety of
documents including proposals, quotes and summaries were all part of my
duties in this position. My expertise with computers also provided me with
opportunities to assist staff with any questions they had about software,
hardware, and other computer-related issues.
Temporary Staff - Clerical
February 2007 - June 2007
Strategic HR Irvine, CA
Insurance
Clerical tasks; processing insurance certificate requests.
While working as a temp, I assisted a prestigious unit within the office
with their certificate requests for clients, providing timely, accurate
turnaround on all requests. I also assisted with a variety of projects
within the office as needed, and received consistent, positive feedback
about my speed and accuracy with any task I was given. Back-up reception
duties as needed.
Temporary Staff - Reception/Admin Assistant
October 2006 - January 2007
AppleOne Services Ltd Anaheim, CA
Healthcare Services
Administrative Assistant and general reception tasks.
Temporary staff - Receptionist
June 2006 - October 2006
Eastridge Administrative Group Irvine, CA
Metals and Minerals
Reception and general office tasks.
Receptionist/General Office
October 2005 - June 2006
Insurance Administrative Services Irvine, CA
Insurance
Reception and Administrative Assistant tasks, as well as general office
duties.
Receptionist/Telephone Operator - Corporate Office
July 2005 - October 2005
Encore Credit Corporation Irvine, CA
Financial Services
Reception duties, light clerical work.
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CERTIFICATIONS
Current California Fire & Casualty Broker-Agent license
AINS Designation
AIS Designation
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EDUCATION
Some College Coursework Completed; General Studies
August 2007 - present
Orange Coast College Costa Mesa, CA
Bachelor's Degree; Asian Studies
August 2001 - May 2005
Occidental College Los Angeles, CA
Major - East Asian Studies (Japan)
Minor - English Comparative Lit (Classics)
GPA - 3.5+ (cum laude)
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SKILLS LANGUAGES
Adobe Acrobat Intermedia English Fluent
Professional te
Typing - 70 w.p.m. Intermedia Japanese Intermedia
te te
Microsoft Office Suite Intermedia German Intermedia
2003 te te
Microsoft Office Suite Intermedia
2007 te
Microsoft Windows XP Intermedia
te
Microsoft Access Intermedia OTHER INTERESTS
te
Organization Expert Japanese Tea Fitness
Ceremony
Time Management Intermedia Culinary Arts Computers
te
Accounting Beginner Arts/Crafts Fashion
EPIC Agency Management Intermedia Dance/Music History
System te
Lotus Notes Intermedia Writing
te
Apple Macintosh Intermedia
te
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