Human Resources Assistant
Resume:
Michelle Antoinette Smith
Jamestown, NC 27282
acot47@r.postjobfree.com
LinkedIn: http://www.linkedin.com/pub/michelle-a-smith/24/527/53a/
A forward thinking and much experienced administrator possessing
drive, ambition and ability. Having a broad knowledge of organizing,
managing and supporting the day to day activities required for running
an human resources department. Very flexible with strong team-working
skills, able to work individually or as part of a group. Perform a
wide variety of tasks in areas such as admissions, resource planning
and recruitment. Excellent organizational skills gained through all-
around
administrative experience, now looking for an opportunity for personal
development and career progression
with a forward thinking organization.
Current Experience:
4/2012 - Present Southwest Guilford High School
High Point, NC
Guidance Secretary II
. Supervise student assistants
. Prioritize and manage multiple projects simultaneously
. Verify student information according to state guidelines
using Power School
. Create spreadsheet for tracking or maintenance requirements
. Follow regulation to support proper enrollment
documentation and compliance
. Act as liaison for the counseling department
. Participate in Orientation for new students (paperwork
completion)
. Plan and Coordinate team building events and award ceremony
. Assist in records investigations and documentation
. Identify an implement opportunities for process and
procedures improvement
. Coordinate and implement college recruiting visits
. Work collaboratively with local colleges and high school
students
. Arrange meetings for teachers, parents and administrative
staff
. Provide backup support to front office receptionist
08/2011 - 04/2012 Robert Half International
(Bindagraphics Incorporated) High Point, NC
Administrative Assistant
. Perform daily general office duties and administrative
tasks
. Compensation and benefits administration and record keeping
. Manually maintaining employee records (applications, I9,
T&E)
. Verify reference, background check and immigrant
credentials
. Process preliminary interview and make preliminary
selection
. Administer necessary testing according to specific position
(drug & background test)
. Coordinate and conduct new hire orientation
. Point of contact for general human resources policies and
procedures inquiries
. Weekly time sheet maintenance and recording using ADP
. Ensure timely payment of vendor invoice according to GAAP
. Vendor and purchase order match using Logic
. Responsible for resolving past due invoices
. Maintain OSHA requirements by scheduling necessary training
and postings
11/2010 - 04/2012 Guilford County Schools
Greensboro, NC
Substitute Teacher
. Follow policies rules and procedures to which regular
teachers are subject
. Assumes responsibility for overseeing pupil behavior in
class
. Complete end of the day evaluation
. Provide instructional guidance
. Implement arranged lesson plan
Registrar/Office Support (Substitute)
. Register and Withdraw students
. Maintain Student files using NCWISE System
. Verify student information for qualified documentation
. Provide transcript and grades to other qualified schools
. Responsible for implementing regulations
. Assist Principals and Counselors
. Handle student, staff and visitors request
. Prepare official transcripts for current students
Data Manager/Office Support (Substitute)
. Utilizes the computerized student information system to
retrieve information (NCWISE)
. Prepare and maintains computer records of daily student
attendance
. Report attendance trends monthly using NCWISE System
. Reconciles manual report weekly
. Facilitates transfer of student information between schools
. Answers telephones and greets visitors
01/2009 - 11/2010 Guilford County Schools
Greensboro, NC
Volunteer
. Provide support for individual students inside and outside
the classroom
. Work with other professionals, such as coordinator for
"Lunch Buddy" program.
. Maintain special projects and other tasks in order to
support teaching
. Support PTA with special events
. Undertake other duties from time to time as needed
. Perform EOG Proctor duties
06/2008 - 12/2008 Aetna Inc.
High Point,
NC
Workers Compensation Claims Benefit Specialist
. Receive inbound calls to identify and process Workers
Compensation Claims (AWCA)
. Research Plan Sponsor claim fiduciary responsibility,
assemble data used in making the denial
determination, summarize and send to Plan Sponsor
contact
. Work with all outside departments to meet cash
targets while maintaining compliance
. Resolve billing and payment issues from customers
and physicians
. Follow up to assure workers compensation claim is
handled within established time frame to meet company
and regulatory requirements
02/2007 - 2/2008 XO Communications, Inc.
Herndon, VA
Sr. Financial Analyst
. Account management of various Telecommunication vendors
. Ensure timely payment processing, invoice review and
approval
. Research and prepare variance analysis and explanations
. Perform Balance Sheet account reconciliations, account
analysis
. Manage dispute resolutions for outstanding disputes
. Perform monthly audits using Call Detail Records provided
by vendors
. Maintain good communications and working relations with
assigned vendors
. Execute daily audits by exporting internal data into
spreadsheets
10/2005-12/2006 The Flooring Solution Inc.
Sterling, VA
Accounts Payable Specialist
. Provide administrative support to President and Executive
Staff
. Responsible for preparing escalated customer service
responses
. Implement internal and external customer service programs
. Established a contract review process to ensure compliance
. Oversee accounts payable and maintain monthly balance sheet
. Conduct Travel & Expense reimbursements
. Perform ongoing employee relations development
. Payroll liaison for construction contracted workers using
ADP
. Consistently making process improvements to reduce
turnaround times
. Maintain and Create spreadsheets for different analysis
. Perform statement reconciliation weekly
. Monitor and resolve credit limits overage
. Compile and verify all necessary paperwork for new hires
. Conduct Preliminary Interview
Education:
Strayer University, Greensboro, North Carolina
Associate Degree: Accounting - December 2010
Bachelor's Degree: Business Administration concentration in Human Resources
Management - September 2012
Master's Degree: Master of Business Administration (MBA) - September
2015
Computer Skills:
MS Office Suite, Oracle 11i, Cisco, Citrix, ADP, NCWISE, Logic,
Outlook, Power School, HRIS, Office Equipment, Internet
Memberships:
SHRM Organization, Strayer University Chapter (2009 - 2011) -
Secretary
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