Customer Service Training

PROFILE

. ** years manufacturing experience

. ** Years Production and quality supervisor experience

. Team leader

. Plant manager

. Inventory control specialist

. Lean Manufacturing

. Six Sigma

. Strong soft skills, with emphasis on teamwork, great team morale,

empowered and engaged team members.

JOB HISTORY

Present Job

Present Misa Medals

Started has CNC Operator

Set up machine to run

part adjusted as needed

Pulled Part Print made part to print, Set fixtures

in for parts.

Got promotion to Setup : Make sure all operators has their parts

and tools, fixture to do the job. Get parts on shipping truck report to

lead.

. FROM 2013 TO Present BIGELOW TEA

POSITION- Mechanic

RESPONSIBILITY- Trouble Shoot IMA C23 Tea Bag Machine and BMA

Make sure machine is making 220 Tea Bags

per minute

Make sure Tea bags are in a good sealed

foil bag and boxed

Assist operators in product changes, also

house keeping

Change and Repair parts

on machine

. FROM 2010 TO 2013 NK

MANUFRACTUREING

POSITION - Head of Maintenance

RESPONSIBILITY- Trouble Shooted Machines and Molds

Used Air Ratchets, Impact Gun,

Grease guns, Rivet Gun, Hydraulic

Jacks, Pallet Jacks, Forklifts,

Hydraulic Press Cylinders, Robot runner

Changed out and Repaired

Hydraulic Vales, Fabricated, customized

Built and repaired all

Computers, Replaced Heaters in Hot Taper,

Replace Heaters on All

Injection Press, And Extrusion Machine.

. FROM 2007 TO 2010 SCHELLER'S

FITNESS

POSITION - Service Technician

RESPONSIBILITY- Serviced/repaired fitness equipment,

including welding of frames, for both

Residential and

commercial customers.

Provided excellent

customer service

Supervised service

staff

Assembled products

for deliver

Maintained building,

forklifts, and bailer

Repaired in-house

computers

EDUCATION

. Have GED

. Some Collage Computer Repair

. Treadmill Repair

Training

. Forklift Stop Training

. Computer Flash Training

. Lean Manufacturing

. Adobe Illustrator, Photo Shop

. Supervisory Training

. Fitness Training

. Vinyl Cutter and Lettering

. Electronics

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