Executive Assistant

Donna L. Kelleher

978-***-**** (cell) aco0bb@r.postjobfree.com

* ******* ******* ***** *******, MA 01915

TECHNICAL SKILLS

Microsoft Office Suite (Word/Excel/PowerPoint/Outlook/Publisher) DreamWeaver, QuickBooks, Salesforce, Constant Contact

EDUCATION

Merrimack College, North Andover, MA

Associates Degree in Business Administration - Member of the Alpha Sigma Lambda, Beta Iota Chapter

PROFESSIONAL EXPERIENCE

Neurologica, Danvers, MA June 2014 - November 2014

Executive Assistant (Contract)

NeuroLogica, a subsidiary of Samsung Electronics Co., Ltd develops and manufactured fixed and portable CT scanners used in intensive care units, neurosurgical operating rooms, emergency departments, stroke centers and other key clinical areas.

Provided complex administrative support to the VP of Global Sales & Marketing and his staff

* Extensive calendar management & global conference calls as well as visitors/customers meetings

* Domestic & global flights for VP and new candidates - utilized Concur to process expense reports

* Coordination and preparation of conference rooms for high level visitors/customers – including catering and airport transportation

Forum Pharmaceuticals, Watertown, MA April 2014 – June 2014

Power Point Expert (Contract)

Forum Pharmaceuticals was a global pharmaceutical company that researches and develops drug therapies to treat central nervous system disorders such as Alzheimer’s and Schizophrenia. As administrator for their PowerPoint implementation provided training to Executive Staff and developed a new company PowerPoint template. Created new presentation decks and transferred existing presentation decks to new format with new logo.

IEE - Institute for Environmental Education, Wilmington, MA May 2009 – April 2014

Marketing Assistant

Institute for Environmental Education provided professional training and certification for over 5,000 students in the New England area in Asbestos, Lead and Safety. Students came from governmental agencies, hospitals, schools, branches of the armed services, businesses and non-profit groups. As the Marketing Assistant provided all marketing support for 7 sales professionals and the VP of Sales and Marketing.

* Salesforce used as CRM to manage business relationships and the data information associated with them

* Performed cost analysis to determine a fee schedule for prospective clients and projects

* Weekly & monthly email blasts based on new products and the renewal of existing ones.

* Updated all pages and created new pages on Website as needed (utilizing DreamWeaver)

* Created and sent electronic Newsletters & Product Announcements - monthly – via Constant Contact

* Designed, edited and printed professional tri-fold brochures for company

* Development and weekly maintenance of company website

* Compiled all sales information into weekly & monthly sales reports utilizing excel

* Communicated with customers via phone & email – entering course registrations in database

* Worked with career students designing their program schedules, developing resumes and assisting with finding jobs

Various Contract Assignments, MA & NH March 2007 – May 2009

Executive Assistant

Assignments included: CFO at Ahura Scientific (6 mths, 07/08-01/09), Mayor of Haverhill, MA; President/CEO at Matthew Ferrara & Company (4 mths); VP of Rental Svs at Ryder Systems (4 mths); SVP of Development at EasterSeals (4 mths)

Compiled complex performance reports/spreadsheets/graphs; prepared documents for sales orders for both government and private sector customers (domestic & foreign); prepared invoices with amounts totaling $50,000 - $1.5M; processed non-disclosure agreements; communicated with customers both in writing and via the phone regarding collections; managed board meeting documents, and setup and maintained folders for direct customers and distributor agreements.

Managed multiple high-level managers’ calendars, scheduled meetings, conference calls & travel arrangements; drafted meeting minutes, press releases, expense reports, and compiled marketing research.

Assisted in human resource functions, performance reviews, ordered equipment and office supplies.

Melmark New England October 2006 – March 2007

Executive Assistant

Melmark New England is a school that serves the needs of children and young adults with autism spectrum disorders, acquired brain injury, neurological diseases and disorders, dual diagnosis and severe challenging behaviors.

Provided administrative support to the Executive VP including planning and execution of special events & fundraising. Researched and generated grants for capital campaign and operational budget for school.

Boys & Girls Club of Lawrence, MA April 2004 – October 2006

Development Assistant / Special Events Coordinator

Stoneham Bank / Andover Bank April 1997 – April 2004

Senior Telephone Sales & Service

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