Medical Customer Service
Resume:
SHAVON VEST
PHILADELPHIA, PENNSYLVANIA, 19145
acn2yi@r.postjobfree.com
WORK EXPERIENCE
VAC MOTORSPORTSPHILADELPHIA
Office Accounting June 2014 – Present
• Operate computers programmed with accounting software to record, store, and analyze
information.
• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper
codes.
• Debit, credit, and total accounts on computer spreadsheets and databases, using specialized
accounting software.
• Receive, record, and bank cash, checks, and vouchers.
• Comply with federal, state, and company policies, procedures, and regulations.
• Summarized numerical, financial data compiled utilizing manual and computerized journals,
ledgers
• Reconciled order forms with invoices, and recorded necessary information.
• Perform general office duties such as filing, answering telephones, and handling routine
correspondence.
• Calculate and prepare checks for utilities, taxes, and other payments.
• Prepare and process payroll information.
• Compare computer printouts to manually maintained journals to determine if they match.
• Reconciled bank transactions records.
• Complete and submit tax forms and returns, workers' compensation forms, pension contribution
forms, and other government documents.
• Perform financial calculations such as amounts due, interest charges, balances, discounts, equity,
and principal.
• Calculate costs of materials, overhead and other expenses, based on estimates, quotations and
price lists.
• Operate computers programmed with accounting software to record, store, and analyze
information.
PROJECT HEALTHSURROUNDING PA AREA
Medical Office Assistant/ Registration October 2012 - January 2013
• Hear and resolve complaints from customers or the public.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Analyze data to determine answers to questions from customers or members of the public.
• Keep a current record of staff members' whereabouts and availability.
• Enroll individuals to participate in programs and notify them of their acceptance.
• Schedule space or equipment for special programs and prepare lists of participants.
PENN INTERNAL MEDICINEPHILADELPHIA
Externship June 2013 - July 2013
• Record patients' medical history, vital statistics, or information such as test results in medical
records.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Contact medical facilities or departments to schedule patients for tests or admission.
• Perform general office duties, such as answering telephones, taking dictation, or completing
insurance forms.
• Schedule appointments for patients.
• Inventory and order medical, lab, or office supplies or equipment.
• Answer telephones and direct calls to appropriate staff.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
• Complete insurance or other claim forms.
• Operate office equipment, such as voice mail messaging systems, and use word processing,
spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters,
case histories, or medical records.
• Receive and route messages or documents, such as laboratory results, to appropriate staff.
• Compile and record medical charts, reports, or correspondence, using typewriter or personal
computer.
• Transmit correspondence or medical records by mail, e-mail, or fax.
• Maintain medical records, technical library, or correspondence files.
• Perform various clerical or administrative functions, such as ordering and maintaining an
inventory of supplies.
• Perform bookkeeping duties, such as credits or collections, preparing and sending financial
statements or bills, and keeping financial records.
•
PENN CARE MCKEE, SHEPARD & GRISKA MEDICAL ASSOCIATE
PHILADELPHIA, PA
Apprenticeship, Medical records, Scheduler February 2006 - October 2007
• Protect the security of medical records to ensure that confidentiality is maintained.
• Review records for completeness, accuracy, and compliance with regulations.
• Retrieve patient medical records for physicians, technicians, or other medical personnel.
• Release information to persons or agencies according to regulations.
• Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval
systems to collect, classify, store, or analyze information.
• Process patient admission or discharge documents.
• Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software.
• Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by
consulting with doctors or others or by participating in the coding team's regular meetings.
• Post medical insurance billings.
• Train medical records staff.
• Develop in-service educational materials.
• Protect the security of medical records to ensure that confidentiality is maintained.
• Review records for completeness, accuracy, and compliance with regulations.
EDUCATION
COMMUNICATIONS TECHNOLOGY HIGH SCHOOLPHILADELPHIA
High school /diploma achieved Sep 2005 – June 2009
• Studied Communications and Business
COMMUNITY COLLEGE OF PHILADLPHIAPHILADELPHIA
Completed coursework towards Communication/ Business, Jan 2011
• Studied Communication and Business
THOMPSON INSTITUTEPHILADELPHIA
Completed required course accreditation Sep 2012-Jul 2013
• Studied Medical Office Assistance, and very knowledgeable on what I have learned.
ADDITIONAL SKILLS
Proficient customer service skills
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