Sales Customer Service

Goal: To aggressively prospect, maximize sales, provide exemplary customer service and squash the competition!

ABOUT ME

Quota-surpassing sales representative with a history of exceeding employer expectations across diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base.

Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.

Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings.

SALES SKILLS

Account Acquisition & Rentention

Cold Calling and Telephone Sales

Business-to Business, and Business-to-Consumer Sales

Lead Qualification & Generation

Territory Management and Customer Support

EXPERIENCE

Sales Account Executive, Quattro Consulting Group

Managed lead generation lists of prospects and established as the industry expert to gain prospect interest

Identified, developed and closed sales opportunities of Quattro services through both inbound and outbound telesales activities

Inform prospects/clients of new service offerings

Completed reports in a timely manner

Successfully followed policies that relate to successful job performance including order processing, pricing, and credit policies and procedures

Exceed monthly quota goals and objectives

Heavy inside sales and cold calling

Sought out referrals from customers, and identified satisfied customers for references

Operated CRM and managed daily reports for senior management

ACCOMPLISHMENTS

CONSISTENTLY EXCEEDED 300 COLD AND FOLLOW-UP CALLS WEEKLY, EARNING RECOGNITION AS ONE OF THE TOP 10 REPS (OUT OF 125) BASED ON CALL VOLUME.

AWARDED "REP OF THE QUARTER" (12/10) FOR SALES, SERVICE AND RELATIONSHIP-BUILDING EXCELLENCE.

NOMINATED BY MANAGER FOR "SALES REP OF THE YEAR" AWARD (2012).

EDUCATION

Bachelor’s of Arts in Business Administration Tennessee State University, 2009

REFERENCES WILL BE PROVIDED UPON REQUEST

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