Non-Profit Events and Fundraising, Sales and Marketing Management

nicole kirch

LinkedIn Profile ( 440-***-**** ( aceuo7@r.postjobfree.com

Professional Experience

brain injury association of Ohio - Cleveland, OH

*/**** - *******

Board of Directors Member & Event Committee Chair

blue sky green fields - Cleveland, OH

2/1/2013 - 1/1/14

VP, Business development, marketing, & Event Management

Blue Sky Green Fields offers a virtual healthy grocery with no membership

cost and free shipping (10 orders min.) to your workplace. I sold accounts

to HR Managers, Wellness Managers, CEO's, Business Owners, and Insurance

Brokers - whoever was the appropriate contact to speak with about

implementing the program.

Business Development:

. Directly responsible for all new business development, retention

efforts and account management.

. On average, added 5-10 new accounts weekly, including consistent high

prospect clients in pipeline at all times.

. Researched and implemented first CRM software for company (SalesNow).

Entered all sales data.

. Provided presentations for prospective clients including wellness

teams, HR administrators, business owners, and C-level for new

business. Also provided presentations for program rollout,

demonstration, and Q&A for kick offs, generating program excitement

and encouraging participation.

. Doubled number of clients & orders for company within 5 months.

Increased sales more than double, bringing sales to over a million in

one year.

. Front to back sales process, closing accounts for companies such as:

Progressive Insurance, Cleveland Clinic (several locations), Ashtabula

County Medical Center (ACMC), Akron Children's Hospital, Kaiser

Permanente, ArcelorMittol, American Greetings, YMCA, AKHIA, Ameri-

Mark Direct, Amtrust, ArHaus, senior living centers, various school

districts and private schools, Cuyahoga Community College (Tri-C),

Dots, LLC, Crain's Cleveland Business, ERICO, GE Healthcare, MTD, NASA

Glenn Research, United Way of Greater Cleveland, Centers for Family &

Children, and more.

. Initiated deals to increase website hits, product sales, and new

customers. Listed these regularly on the website, after receiving

approval from owner.

Marketing:

. Created and managed all social media pages for marketing and sales

efforts, assisted with website development and content, including

graphics. Facebook, Twitter, LinkedIn, and Pinterest.

. Transformed our e-marketing campaign approach by implementing Mail

Chimp and changing literature-based emails into interactive and

engaging, leading to higher website visits, increased amount spent per

order, and order quantity.

. Created all company customized literature for clients and "new

additions" marketing updates for client administrators.

. Worked with our website developers to ensure layout and ease of

website expectations were met, new projects were completed on time and

correctly. Created and posted all marketing material through backend

of website via ColdFusion platform.

Event Management:

. Searched for expos, health fairs, and other related events for

potential new clients, managed booth, networking and selling, later

setting up meetings to sell accounts.

. Managed all current account health fairs, sending appropriate employee

to attend current account health fairs as necessary. Attended at least

75% of events myself, selling to new and current customers.

. Established relationships with all HR administrators and confirmed all

events, sent all thank you letters.

. Created and purchased all marketing material for the company.

Public Relations:

. Created and presented the pitch for Blue Sky Green Fields on WKYZ

Lakeside Live at the Health & Wellness Expo (also found the expo).

Networked to find radio opportunity, and then pitched Blue Sky Green

Field's service on Mix 97.1 interview with Mark Allen.

. Operational Tasks: Purchasing - meeting with vendors and approval,

serving as first contact for new product consideration. Researched

remote call centers for customer service improvement.

The handel company, beachwood, OH

5/2012 - 2/2013

VP, business development, Marketing, & Events

The Handel Company specializes in prescription safety eyewear for

manufacturing companies in the Cleveland and limited surrounding areas. As

the only sales professional on staff, I developed a great base of

manufacturing contacts on my own, reaching out to them scheduling meetings,

engaging in consultative selling, and closed each account. In order to

assist with sales and outreach, I created social media pages in which I

managed and invited clients to provide recommendations. I attended all

events for Handel, selling our services outside as often as possible for

further follow-up and closing of sale after the events.

Business Development & Marketing:

Created and improved flow of revenue for the company by understanding

target audience, generating new leads, implementing and utilizing social

marketing techniques, and closing new business accounts. Created and

managed LinkedIn & Facebook pages for brand awareness and targeting new

accounts.

dental one partners - mentor, OH

7/2011 - 5/2012

practice leader

Took direct ownership of the dental practice, making strategic changes,

managing production and operations. Managed office and dental staff,

ensuring staff is timely and successful in resolving patient complaints,

concerns and questions. Put customer complaints to rest in a timely and

professional manner. Executed business practice compliance with employment

laws and all regulatory requirements. Managed practice's care component

(scheduling, fee schedules, collections, scheduling staff).

Lead staff using Servant Leadership to ensure that the company's

expectations were met; strived for staff members' personal job satisfaction

and fulfilled expectations every day. Conducted regular staff meetings and

daily a.m. huddles; fostering communication, providing company and practice

updates, teaching and continually challenging and developing staff. Hired

quality talent, acquiring the best talent available. Developed and executed

corrective action/performance improvement plans for staff to ensure

behaviour, attitude, job expectations and performance standards were being

exceeded.

brain injury association of ohio - columbus, ohio

1/2009 - 6/2011

Assistant to Executive director

. Assistant to Executive Director - Worked with Executive Director

daily, prioritizing, delegating, and managing multiple simultaneous,

complex projects. Go-to person for remote staff around Ohio (CSN

coordinators). Managed Executive Director's calendar, prepared all

materials and schedules, while initiating changes in procedures as

needed. Researched and created documents, reports, correspondence,

memos, forms, agendas, meeting minutes, directories, and tables;

proofreads documents for accuracy, completeness, and conformity to

established formats. Cash receipts (daily); grant report writing, and

financial summaries and reports from all events. Worked

collaboratively with, and delegated volunteers and staff, per board

members goals and objectives, while resolving conflicts and ensuring

efficiency. Created topic and discussion points, and then facilitates

monthly support group meetings in Columbus. Attended and supervised

all quarterly board of directors meetings: board meeting minutes,

distributed all documentation and attended meetings to include input,

problem solving, and decision making.

. Event Planner/Marketing/Recruiter - Worked collaboratively with Executive

Director & Board President to plan and narrow event details, then

provided an overview of event goals, organized, delegated projects, and

directed fund raising campaigns, including all aspects of event planning

and personal selling. Created all signage and handouts, managed social

media sites and all other advertising, including radio broadcasts and

website updates. Worked with office accountant to maintain budget.

Maintained records, negotiated with vendors and clients, recruited

volunteers, booked speakers and entertainment, handled all registration

and site management, and worked directly with sponsors and exhibitors.

Photographer & editor for all events. Organization's representative for

recruiting volunteers and staff and awareness at events such as

Legislative Advocacy Days at the Statehouse, misc conferences and events,

and OSU and other job fairs. Managed all organization's design, print

advertising, direct mail, radio, and online marketing.

. Computer Software & Hardware Purchaser, Server & Filemaker Pro

Database Manager, Helpdesk Support- Determined office needs and

purchased all equipment and software in office & CSN (remote) offices.

Server management (account manager), Filemaker Pro database manager &

trained staff (see: certificates) including script and code writing,

and networking. IT helpdesk support for co-workers.

. Graphics Designer & Webmaster - Created all notices, flyers, signage,

business cards, organization letterhead, website logos and graphics,

event and display materials (including Annual Conference program provided

to share). Monitored news stories to share on social & main websites.

Webmaster for organization, including providing all content & graphics

for website. Managed all social networking websites: Facebook, Twitter,

& Grasshop.

education sales management (ESM) - westerville, OH

12/06 - 1/09

team captain/event Management/Quality assurance/education & career

consultant

I started as an Education/Career Consultant for Everest College, then moved

into a Team Captain role - supervising, tracking, motivating, and reviewing

employees as well as leading events for the company. I also assisted with

Quality Assurance and various reporting, reviewing and reporting to senior

leadership. I took the initiative to learn SharePoint Administration and

assisted in various projects to assist senior leadership.

imagine this - Columbus, OH

1999-2006

office manager/operations (worked PT & FT throughout school)

Managed Art E-Commerce business, assisted with purchasing, training,

supervising, customer service management, website management, financials,

file keeping, graphics and product listings, and more.

Education: (college credits equivalent to more than a masters degree)

legal studies - Deans list: Columbus State - Columbus, OH - 2003-2006

computer science: Ohio University - Lancaster, OH - 2001-2003

REFERNCES:

Stephanie Ramsey, BSN, MPH

Current President, Brain Injury Association of Ohio

Phone: 614-***-****, Email: aceuo7@r.postjobfree.com

Judy Collister, gphr (personal)

vice president of human resources, park place technologies

Phone: Direct 440-***-****, Email: aceuo7@r.postjobfree.com, Online

Profile

Diane Bielecki

USA Senior Health & Safety: Human Resources, ArcelorMittal

Phone: 216-***-****, Email: aceuo7@r.postjobfree.com

Ron Graham

Deputy Health Commissioner: Lake County General Health District

Phone: 440-***-****, Email: aceuo7@r.postjobfree.com

Kelly Loebick-Frascella

Director of Human Resources: Main Street Gourmet

Email: aceuo7@r.postjobfree.com

Rose Dolance

Director of Human Resources: MAC LLT

Email: aceuo7@r.postjobfree.com

Phil Plumley, PHR

Human Resources Manager: Main Street Gourmet

Phone: 330-***-****, Email: aceuo7@r.postjobfree.com

Contact this candidate