Customer Service Manager
Resume:
TAYLOR MARSHALL
Oakville, Ontario
L6K 3R6
Email: acem2j@r.postjobfree.com
SKILLS and ABILITIES:
• Resourceful and committed, can be counted on to get the job done
• Sharp, innovative, quick learner; proven ability to adapt quickly to a challenge
• Polite, respectful and courteous manners
• Dedicated, professional attitude; mature and strong willingness to work
• Good team player; work well with all kinds of people
SKILLS:
Customer Service
• Dealt with customers in a polite, professional manner
• Used tact and diplomacy when dealing with demanding customers
• Provided product information to assist with purchase decisions
• Consistently provided prompt and courteous service to customers
• Successfully resolved issues regarding various situations
Food Service
• Kept areas clean and hygienic to meet health standards
• Prepared menu items to order and ensured ingredients were fresh
• Worked quickly and effectively in a fast paced environment
• Stocked all merchandise and products for next business day
• Assembled and accurately measured ingredients
Oil Change Business
• Provide prompt and courteous guest service, answer questions and, in the Manager’s absence or at
the Manager’s direction, investigate and resolve guest problems and complaints to ensure store
financial performance and guest service meets or exceeds company goals
• Assist the Store Manager with training and supervision of store
• Maintain store inventory
• Provide supervision and training to teammates
• Open and close the store as necessary
WORK HISTORY:
Apr. 2008-Present Kitchen/Cashier McDonalds Restaurant, Oakville, Ontario
Nov. 2013-June 2014 Assistant Manager Jiffy Lube, Oakville, Ontario
Oil Service Technician
EDUCATION and TRAINING:
2012-2014 Trillium College, Police Foundations
2013 CPR and First Aid Certification
2011 OSSD Gary Allan High School (Co-Op)
2004-2008 St. Thomas Acquinas Secondary School
2005 St. John Ambulance (First Aid Training)
VOLUNTEER:
Summer 2014 Coach to Under 8 boys’ soccer league Burlington, Ontario
Bobcats
References available upon request.
Contact this candidate