Sales Manager

KENT EAGAR aceeiu@r.postjobfree.com 773-***-****

Summary

I am an accomplished business and IT professional experienced in understanding and

quantifying needs, recognizing trends, and developing plans to take advantage of change. My

work has provided me both international and domestic experience in strategic business plan

coordination with diverse teams. I possess the ability to conceptualize opportunities and sell

those concepts to my customers and management. My skills include:

Project Management Negotiation Data and Trend Analysis

Change Management Financial Reporting Process Documentation

ERP Implementation Business Analysis Continuous Improvement

Work Experience

Project Manager

Aug 2013 – Jan 2014

Apache County, St. Johns, AZ

Managed Implementation Project implementing Tyler Eagle software into Apache

County providing common data and workflow while maintaining departmental data

integrity and security.

Navigated project through review and acceptance of milestones, testing and handover.

Developed training plans to effectively reinforce changes in processes and procedures.

Technical Sales Consultant

Jan 2013 – Jul 2013

Data-Tel System Solutions, Lake in the Hills, IL

Developed and Sold Technical Communications Solutions and provided User Training

involving Unified Communications, Video Security, VOIP, Cloud Communications, and

Legacy Systems.

Managed sales processes and projects utilizing strategic communications solutions for

clients enabling them to increase market share and effectively penetrate new markets.

Manager Information Systems

Sep 1997 – Nov 2012

MW Industries, Inc., Chicago, IL

Developed, documented and implemented move from mainframe to a client server

environment and providing a new ERP System requiring new software/hardware, data

conversion, defining new procedures, documentation and training.

Continually analyzed and developed strategies allowing technology to improve current

and provide better business processes and work flows.

Executed training and support for all IT initiatives to reinforce project success through

documentation of and familiarization with new technology products and procedures.

Empowered management with real-time tools including customized financial, process,

sales, and other management reports.

Computer Services Manager

Feb 1995 – Sep 1997

Gila County, Globe, AZ

Established a network strategy for enhanced information exchange and

communications for REPAC and 10 northern Arizona Counties.

Provided training for users and ensuring effective and continued use of new computer

and communication system functionality.

OEM – Business Programs Manager & Field Sales Manager

Novell & WordPerfect, Sydney, NSW, Australia

Developed large account field sales strategy throughout Australia increasing sales 44%.

Managed National Field Sales Team, developed new large account sales strategy, hired

and trained sales team to penetrate new large business and government accounts

Developed strategic alliance with AUSDOC to provide backbone for secure

collaboration and information exchange throughout Australia.

Area Manager

WordPerfect, Sydney, NSW, Australia

Opened new territory designing focus onto large accounts expanding sales 22 %

Trained distribution network in new sales strategies and focus on collaboration.

Channels Manager – Multi User Systems

WordPerfect, Sydney, NSW, Australia

Negotiated distribution contracts with IBM, Data General, and Digital Equipment

Corporation to distribute WordPerfect Products on their platforms as the default

applications throughout Australia increasing sales 12%

Trained distributors on how to sell and promote software products use and benefits at

conferences, IT Shows, and reseller events.

Support Manager – Multi User Systems

WordPerfect, Sydney, NSW, Australia

Managed Support Operations for WordPerfect Products multi user system

VAX/VMS & PC Support Technician

WordPerfect, Orem, UT

Consulted on and solved client technical difficulties using software applications.

Education and Training

Brigham Young University, Provo, UT Economics

Tadiran USA PBX Administration / Implementation

Murcuri, Sydney, Australia Advanced Sales Management

WordPerfect, Orem, UT Train the Trainer

Microsoft, Phoenix, AZ Server Administration

Visual Business Solutions, Chicago, IL ERP Administration / Implementation

Business Objects, Chicago, IL Advanced Crystal Reports Design

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