Carolyn Clendenning
* – ** Kerr Street Oakville, ON L6K 3A2
905-***-**** aceefy@r.postjobfree.com
Summary of Qualifications
• 5 years experience providing excellent customer service
• Open and close store; key holder
• Balance cash and sales daily; operate POS machine
• Excellent interpersonal skills
• Results-oriented individual with a positive attitude
• Meet deadlines in a timely manner
• Quick learner with a strong interest in developing new skills
• Hardworking, responsible and organized
• Eager and enthusiastic; possess the aptitude to handle challenges
• Lead by example in a professional work environment
Customer Service Experience
Receptionist
Bikram Hot Yoga, Various Location, Canada 2013 - 2014
• Answered customer enquiries by phone and email
• Reserved appointments and managed schedules
• Processed credit purchases and refunds
• Resolved customer concerns in an efficient manner
• Entered and verified data in internal computer system
• Sold classes and promoted monthly specials
Customer Service Agent
Shiatsu Massage Therapy, Queensland, Australia 2012 - 2013
• Scheduled client appointments
• Answered customer enquiries and concerns
• Promoted new services to existing customer base
• Created new accounts, arranged billing and processed incoming payments
• Maintained retail stock and order new inventory
• Ensured cleanliness and laundered linens
Education
Advanced Diploma in Alternative Medicine
Austrailian College of Eastern Medicine, Queensland, Australia 2011
Bachelor of Arts (B.A.) – Film Studies
Queen’s University, Kingston, ON