Manager Customer Service

Gloria Hain 308-***-****

*** **** **** ******

Naponee, NE 68960 aceb4h@r.postjobfree.com

OBJECTIVE

To obtain a healthcare administration position where I can be a team player and also make a

difference in improving patient care with the skills that I learned during my degree as a Medical

Office Manager.

EDUCATION

Kaplan University Associate Degree-Applied Science in Medical Office Management

October, 2013

Lincoln School of Commerce (Now Kaplan University-Lincoln Campus) Associate Degree-

Professional Accounting

SKILLS

Payroll

Medical Coding Electronic Health Records (EHR)

Quickbooks and Quickbooks Pro 10-Key by Touch

Microsoft Office Products (Excel, Word, Access and Power Point)

Great Plains Dynamics Software Work Well In A Team Environment

Medical Law and Bioethics Class Able To Work Accurately & Multitask Without Supervision

EXPERIENCE

08/2013-09/2013 Litzenberg Memorial Hospital, Central City, Student Extern-Answer Multi

Line Telephones, Filing, Maintaining Patient Medical Charts, Releasing Coded

Visits For Payment, Performing Coding To Visits, Assisted With Admissions,

Processed Emergency Room Visits, Lab Visits, Outpatient Clinics, Researched

Released Of Information For Authorized Peoples Visits, Copying, Creating

Spreadsheets and Forms For Hospital, Audited Visits To Ensure Accurate and

Complete

.

04/2013-Present UNL Extension Office in Hamilton County. Aurora,-Office Manager-Answer

Multi Line Telephones, Assist 4-H Educator With Educational Programs,

Financials Through Quickbooks, Data Entry, Filing, Livestock Fair Coordinator,

Etc.

01/2011-04/2012 Alvin P. Alms & Company CPA’s, Grand Island- Accounting Clerk-Perform

Bookkeeping for Clients Using Mainframe Computer System, Quickbooks

Consultant, Payroll for clients, A/P and A/R, Payroll Taxes, Filing, W2’s and Year

End Taxes for Payroll

07/2007-01/2011 Boulevard Express Convenience Store, Columbus-Shift Manager-Computer

Consultant-Assist Employees with problems during their shift, set up Payroll and

Bookkeeping System Using Quickbooks, Created Spreadsheets-Timesheets, Fuel

Reports, Shift Schedules, Reconciliation of Bank Statements, Payroll Taxes

10/2007-04/2009 Cruise & Associates, Columbus-Bookkeeper-Accounts Receivable, Payroll and

Payroll Taxes for Various Clients, Trained Clients to Use Quickbooks, Special

Projects Coordinator

02/2007-10/2007 Columbus Metal Industries, Columbus-Accounting Clerk-Performed Various

Office Duties Including Shipping Outgoing Metal Shipments, Invoicing, Filing,

Accounts Payable, Data Entry, Photocopying, Reconciliations of Bank

Statements, 10-Key

10/2003-02/2007 Community Lottery Systems, Columbus-Keno Auditor- Audited Businesses

Keno Receipts and Balanced Them Daily With Money Received For the Receipts,

General Office Duties: Filing, Answered Multi-line Telephones, 10-Key,

Customer Service, Collection Calls

08/2001-08/2003 Welding Specialties, Columbus-Office Manager-Responsible For Payroll,

Accounts Payable, Accounts Receivable, Filing, Answering Multi-line

Telephones, Input and Maintaining Quickbooks Pro, Job Cost Accounting,

Financial Statements, Reconciliations, Payroll Taxes and Sales Tax, Created

Spreadsheets Using Excel, Created Company Policy and Procedure Manual,

Meeting All OSHA Guidelines

Contact this candidate