Sales Developer
Resume:
Veda T
acdov0@r.postjobfree.com
Summary
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7+ years of professional Software Development Experience with strong Object
Oriented Analysis, designing and programming technical skills including 3+
years of extensive experience in Salesforce.com CRM and Force.com platform
with proficiency as a developer and administrator.
. Proficiency in SFDC Administrative tasks like creating Profiles,
Roles, Users, Page Layouts, Email Services, Approvals, Workflows,
Reports, Dashboards, Actions, Tasks and Events.
. Proficient in SFDC Development in implementing Apex classes, Triggers,
Visual Force, Force.com IDE, SOQL and SOSL.
. Performed Validation Rules, work flows, e-mail services and approval
processes using customization & Apex.
. Proficient in Data Migration from Legacy systems to Salesforce using
Import Wizard and Data Loader Utility.
. Experienced in analyzing business requirements, Entity Relationship
diagram and implementing them to Salesforce custom objects, Junction
objects, master-detail relationships and lookup relationships.
. Extensive experience in lead, case management, web-to-lead, Web-to
case, Email-to-case.
. Good experience in working on Eclipse IDE with Force.com Plug-in for
writing business logic in Apex programming language.
. Developed Custom Web Services for handling inbound requests and
outbound calls to external Web Services.
. Adept at writing and executing unit test scripts, coordinating UAT and
reconciliation.
. Experience in web technologies like HTML, XML, JSP, and JavaScript.
. Experience in Object Oriented Languages like C, C++, C#, Java.
. Hands on experience in SQL and good knowledge of Data Warehouse
concepts.
. Experience in databases including MS SQL Server 2005/2008, Oracle & MS
Excel.
. Experience in providing production support, analyzing the cause and
fixing it.
. Excellent analytical, de-bugging skills and documentation skills.
. Capable of rapidly learning new technologies and processes, and
successfully applying them to projects and operations.
Skills
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CRM TOOLS Salesforce.com
SALESFORCE Apex Classes, Test Classes, SOQL, SOSL, Visual Force (Pages,
TECHNOLOGIES Component & Controllers), S-Controls, Triggers, Custom
Objects, Web services, Validation Rules, Work Flows,
Dashboards, Reports, Sandbox development and Testing
SALESFORCE API Eclipse, Apex Explorer, Offline Edition, App Exchange Data
TOOLS Loader
SALESFORCE INTEGRATION TOOLS Data Loader
LANGUAGES C, C++,VB, Java, SQL, PL/SQL, Apex, ASP.NET,
ADO.NET, C#,Python
DATABASES Oracle11g/10g, SQL Server 2005/2008, MS Access
OPERATING SYSTEMS Windows Server 2008/ 2003 / 2000 Windows XP Pro /
NT /
Macintosh, Linux, Unix
JAVA TECHNOLOGIES Java, JSP, JavaScript
WEB TECHNOLOGIES Web Services, XML, HTML, Adobe Flash, Dreamweaver
OTHERS MS OFFICE SUITE, MS VISIO, MS PROJECT
Experience[pic]
Client: Sutter Health Care, CA
[Jan 2014 - Present]
Salesforce Developer
Description: Sutter Health Care is a leading provider of research and
learning solutions for the healthcare industry. I was part of a team
implementing SFDC Marketing, Sales and Case Management at Sutter Health
Care as a seamless cloud based CRM solution that would eliminate ongoing
maintenance and expensive customizations.
Responsibilities:
. Involved in identifying, planning and implementing
new Salesforce.com features and functions (new screens, workflow,
force.com objects, and reports, apex code) to meet business
requirements.
. Created users, roles, public groups and implemented role
hierarchies, sharing rules and record level permissions to manage
sharing access among different users.
. Designed and deployed Custom tabs, Approval Processes and Auto-
Response Rules for automating business logic.
. Created workflow rules and defined related tasks, email alerts, and
field updates.
. Created page layouts and search layouts to organize fields, custom
links, related lists, and other components on record pages.
. Implemented pick lists, dependent pick lists, lookups, master
detail relationships, validation Rules and formula fields to the
custom objects.
. Integrated AppExchange applications like Case History Timeline
makes it possible for users to create a timeline showing all stages
of a case.
. Developed Various Visual force pages as per organization
requirements.
. Used Force.com developer toolkit including Apex Classes, Apex
Controllers and Apex Triggers to develop custom business logic.
. Performed data migration from Microsoft CRM to Salesforce.com.
. Developed web-to-lead functionality for Healthstream.com site which
directs leads from web to Sales force.
. Used field level security along with page layouts to manage access
to certain fields.
. Involved in developing, implementing & testing on the Sandbox
environment.
. Worked with web services API
Environment : Saleforce.com platform, Force.com Sites, Apex, Visual force
(Pages, Component & Controllers), Pages, Data Loader, HTML, Java, Java
Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs,
Email Services, Sandbox data loading, Data Loader, SF Explorer and
Eclipse IDE Plug-in
Client: Forex Capital Markets, NY [Nov
2012 - Dec 2013]
Salesforce Developer
Forex Capital Markets (NYSE: FXCM) is publicly traded company listed on the
New York Stock Exchange, FXCM is a holding company and its sole asset is a
controlling equity interest in Futures Commission Merchant and Retail
Foreign Exchange Dealer with the Commodity Futures and it is also member of
the National Futures Association. The goal of the project was to create a
new and faster business process using Force.com to help serve various
business users up to date and time specific customer information for
verifying and approving wealth clients and sources of their wealth. Project
also involved integrating their other banking systems with Salesforce. This
project also demanded highest security levels for protection of their
customer information.
Responsibilities:
. Deployed Salesforce.com to more than 100 users internationally.
. Designed, implemented, unit tested, maintained, and troubleshoot
various applications and integrations with Salesforce.com
. Developed Custom Tabs, Custom Objects and created Reports &
Dashboards
. Maintained user accounts and managed the profiles along with Role
Hierarchy
. Responsible for setting Field level security
. Migrated a legacy system to Salesforce.com, ensuring a flawless
migration process.
. Responsible for interacting with users providing end user training and
obtaining essential feedback to improve system functionality
. Integrated the Web services by generating the necessary stubs from the
WSDL files for extracting the data from the home grown applications by
using the home grown web services
. Integrated Cases and Solutions into a simplified one-paged self-
sufficient case tracking system.
. Re-wrote several existing applications to maximize functionality,
improve response time and user experience, and eliminate bugs.
. Handled massive amounts of lead and accounts data while importing data
using both the Apex Data loader and Import Wizard
. Involved in client interaction for discussing the work flow and
customization of page layouts
. Other duties includes conferencing with the business proponents on a
daily basis, tracking, managing, and fixing bugs, developing a system
and design to ease future maintenance and development efforts,
administration and configuration, writing build scripts, setting up
source control, as well as detailed documentation tasks.
Environment : Saleforce.com platform, Trigger's-Control, Salesforce.com
Data Loader Force.com Sites API, SOSL, SOQL, Force.com IDE,Eclipse
Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email
Services, Security Controls, HTML, Java Script, Web Services, WSDL, Sharing
rules, roles Profiles, mobile management
Client: Mirapoint, Sunnyvale, CA [Jan 2012 -
Oct 2012]
Salesforce Administrator/Developer
Project involved sales and support functionality, mostly customization of
standard objects with some additional custom objects.
Responsibilities:
. Created user Roles and Profiles, security controls and shared
settings.
. Developed Custom Objects, Custom reports and configured Analytical
Snapshots to dump the data into on a regular basis for sales
performance and lead generation statics.
. Worked on various SFDC standard objects like Accounts, Contacts,
Leads, Reports and Dashboards.
. Implemented field level security, profiles and audit trail setup.
. Used eclipse Force.com toolkit for creating Apex Classes and Apex
Triggers to develop custom logic and objects.
. Created the workflows for automated lead routing, lead escalation,
alerts and custom coaching plans.
. Provided the training to the internal business users to use the
application and develop their own custom reports.
. Customized the Dashboards to the track usage for productivity and
performance of business centers and their sales teams.
. Delivered project reports using conation of custom objects and
standard objects.
. Used Data Loader for Data Management in force.com platform.
. Perform administration tasks as needed, managing custom fields,
integration and data clean up.
. Designed, developed and deployed the Custom objects, Components,
Visual Force Pages to suit to the needs of the application.
Environment: SFDC, Force.com, Controllers, Sharing Rules, Windows server
2003, Web services, Triggers, Controllers, Workflows, Email Updates.
Company: CEO WORKS, NEW YORK
[Jan 2011-Nov 2011]
SalesForce.com Admin/Developer
Responsibilities:
. Developed Salesforce.com workflow, rules and triggers using Apex
for updating Users based on Location records.
. Implemented Salesforce.com dashboards as per business requirements
. Used eclipse for development environment
. Developed dynamic salesforce.com visual force pages using
JavaScript and JQuery
. Customized page layouts for Salesforce.com standard and custom
objects
. Developed Apex Triggers, Apex Classes and Test Methods and other
queries
. Implemented Salesforce.com for calendar and integrated with
campaign management and other Sales force applications
. Administered Salesforce.com applications and migrated code/data
from different environments.
. Administered and supported CRM application for 30 users in
marketing, customer service and sales.
. Maintained roles, profiles and user accounts.
. Involved in creation of users and profiles.
. Configured users' roles, permissions and profiles as per business
requirement.
Environment: Salesforce.com, Import Wizard, Apex, XML, Controllers, Sharing
Rules, Workflows, Email Updates, Eclipse IDE, JavaScript, Adobe Flex2.0,
Web Services API.
Indo American Cancer Center, Hyderabad, India [Sep
2009 -Dec 2010]
Developer (.Net)
IAHMS (Indo American Hospital Management System) is an integrated Hospital
Management System, which includes registration, back office, housekeeping,
groups, packages, night audit and other hospital functions for domestic and
international properties. Enterprise wide 3-tier architecture was used to
implement this.
Responsibilities
. Developed web pages using ASP.Net and validated these pages using C#.
. Developed ASP.Net Server controls for the UI.
. Developed XML based menus that are compatible in both IE and Netscape.
. Used ADO.Net extensively for data retrieving, querying, storage and
manipulation.
. Developed Web forms using VB.Net and ASP.Net.
. Developed Various XML Web Services. These Services expose Web Method
Parameters to outside world.
. Worked on administrative tasks such as create user groups, users and
assign roles.
. Developed Data Driven Pages using ASP.Net, C#, ADO.Net.
. Designed and developed the Database and Tables using SQL Server 2000.
. Created the Interface using Visual Basic standard controls and custom
controls.
. Created Stored Procedures and Triggers using SQL Server 2000.
. Used Microsoft Application Blocks for Data Access using ADO.Net.
. Used Visual Source safe as repository for ASP.NET project files.
. Created user roles and profiles, Security controls and sharing
settings
. Worked on various SFDC standard objects like Accounts, Contacts,
Leads, Reports and Dashboards
. Implemented Field level Security, profiles,Workflows
. Customized the standard objects based on the business requirements.
Environment ADO.NET, C#, ASP.NET, Visual Source Safe, JavaScript, XML,
HTML, SQL Server 2000, Visual InterDev 6.0, IIS 5.0,XML Web Services,
Salesforce.com
Company: WEB COMMERCE SYSTEM, CHEMINOR [Jan2008 - Aug 2009]
SOFTWARE SOLUTIONS LTD, India
Net Developer
Responsibilities:
. Designed and developed various HTML and Active Server Pages using
Visual Interdev.
. Involved in coding the changes needed (both enhancements and entirely
new web pages) in ASP.NET 1.1/2.0.
. Heavily used .NET Web Controls, Validation Controls and User Controls.
. Wrote scripts for retrieving and updating the orders and information
of the customers.
. Wrote scripts for stored procedures using T/SQL to retrieve the data.
Wrote client side validations using JavaScript.
. Involved in testing of the Asp pages.
Environment: Windows NT, IIS, MS Visual Studio97 (VB 5.0, Visual Interdev),
ASP, JavaScript, VB Script, HTML, MS SQL Server 6.0
Client: BAS (BT Security Application System),
Hyderabad, India [Jan 2007
-Dec2007]
Java Developer
Responsibilities:
. Used Struts validation framework extensively. Developed JSP's using
Struts tag libraries.
. Struts framework, which internally uses the J2EE design patterns, is
used for Logging and tracing were used.
. Responsible for design and architecture of the project by using MVC
framework.
. Used JSP for presentation layer and sessions as controller, entity
beans as the model to represent the persistent data and interacted
with Oracle database as per MVC Architecture.
. Design Implementation of GUI using HTML and CSS.
. Designed and developed the JSP for the different modules.
. Developed the XML Schema for the data maintenance and structures.
. Worked with various Style Sheets like Cascading Style Sheets (CSS) and
XSL.
Environment: Java Server Pages (JSP), JavaScript, CSS, Java 1.4, Hibernate
3.2/ 3.3, Web Services, EJB, Servlets, Oracle 10g, and Eclipse 3.1.
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