Engineer Network
Resume:
William D. Smith (donnie)
**** ******** ***. .*******, ** 52003 . 702-***-**** (cell)
acd6hc@r.postjobfree.com
OBJECTIVE To obtain a position where I can utilize my excellent customer
skills, and extensive knowledge of design, maintenance and
troubleshooting of intricate, specialized LAN/WAN networks,
and their respective systems. I want to utilize my
knowledge as a Microsoft Windows Server 2003, 2008, 2012
Administrator, and Document Management Solutions
Specialist. I am very willing and able to relocate to the
job area.
QUALIFICATIONS Network experience includes TCP/IP, Novell (3x, 4x, 5x, &
6x), Windows 8.1, Windows 7.0, Windows XP, Windows XP Pro,
Windows 2003 & 2008, 2012 Server, Exchange Server 2003,
2008, 2012, Citrix Server, Microsoft Admin Tools SCOM, MOM,
RDP,and other remote systems Microsoft Server 2012 R2
Hyper-V Administrator, Virtual Management Systems
Administrator. Advanced Knowledge of Major Software
Packages to include Microsoft Office, Adobe, AutoCADD,
CADDvance, Corel, Generic CADD, Microsoft, Lotus, Quark,
WordPerfect. Highly Experienced on Windows, Macintosh OS X-
OS 10x, UNIX, OS2, Sun, Silicon Graphics Platforms.
Certifications to include MCP, CNA, ACPT. Certification for
Docuware and Treeno (Document Managing Systems), Kip
Printing Systems, and Oce Printing Systems. Certifications
for Sharp, Copystar, Duplo, Toshiba, Lexmark, HP, and
Samsung, NEC Multifunction Printer Systems repair to
include scanning systems.
EDUCATION Surface To Air Missile System Repair Training (U.S. Army)
SSGT 1973 - 1983
Associates Degree Electrical Engineering at Control Data
Institute 1983 - 1985
Various Technical Colleges 1985 - present
University of Phoenix Bachelors Program (6 months till
Graduation)
EXPERIENCE
IBM Corporation
2010 - Present Systems Administrator
INTEL JAZZ Team Tier 5
Functions performed... Experience working with and leading the Intel Patch
Deployment Testing Team. I deliver Microsoft Security
Patches to test machines before being deployed to The
Production Environment for our customers. Working with the
BigFix Server Management Systems for Patch and Health Check
deployment. Building 2003, 2008, and 2012 servers both
physical and Virtual. Working with Virtual Machines and
Microsoft HyperV Technologies. Team lead on project for IBM
Altiris deployment to production servers. Project Focal for
IBM Tools Remediation, and day to day handling of customer
tickets for resolution, and support for the Rhythm and
Blues teams. I have been given the role of QA for
Engineering testing of patches, hardware, software, and
applications. Using HP Quality Center with VM Administrator
Consoles. I am also Administering Management Applications
such as Remedy, Maximo. And Trackwise change management
applications. I work with the Global Server Building Team
to QA and test all Systems deployed to production.
Certified in Server 2012 R2 Hyper-V. Currently working with
migration of VM systems to Microsoft Hyper-V.
Systems Analyst/Network Engineer
2005- 2010 Integrated Document Management Technologies, Inc.
Las Vegas, Nevada
Functions performed... Company involved in Total Solutions for
Document Management to include the Multifunction devices
used for scanning and storing and indexing of these documents. I also
purchased and installed Servers and setup Networking and
cabling. Installed and maintained Firewalls. Setup Exchange Servers for
E-mail and moved MX records as well. I performed all repair services
for all multifunction printers that we provided for the
Document Management Systems that were sold through our company.
Systems Analyst/Network Engineer -Self Employed-
2004-2005 Computers, Inc.
Las Vegas, Nevada
Functions performed... Contract work for Jim Morgan (Computers, Inc.)
included sales, installation, and support of 2003 servers,
MS Exchange Windows XP Pro, Macintosh OS X installations
and maintenance. Setup and configure Cisco Pix firewalls,
Linksys firewalls, E-mail and Active directory setup and
support. Setup and configuration of printing systems such
as Kyocera, Savin, Toshiba, Xerox, Canon to include
internal fax servers and scanning systems. Purchase of all
equipment, hardware and software. Site surveys, design, and
setup of networking systems used in Professional offices,
small business as well as medium to large businesses.
Installation and setup of backup systems, tape drives,
Iomega Rev Drives, ect and software setup and support
of backup systems. Setup of VPN connections on servers and
workstations. Valued customer support for the entire
organization. Dispatch and support of all technicians on
their daily runs.
Systems Analyst/Network Engineer
2003-2004 Radical networks, Inc.
Las Vegas, Nevada
Functions performed... Working primarily on one customer, Shadler
Kramer Advertising Group.
Responsibilities include setting up Networks, Servers and
Workstations for both Mac and Windows environments.
Maintaining operations and programs for the Creative and
Production group. Ordering equipment and parts when
needed.
Systems Analyst/Network Engineer
1998-2002 XEROX
Las Vegas, Nevada
Functions performed... Establish new LANS or WANS, recommend
network/system upgrades, and coordinate with
Network administrators for network integration on existing
systems...
Connect Xerox black & white, production color and printing
systems equipment to
Customer network and systems and provide training...
Diligently maintain customer satisfaction...
Systems Analyst/Network Engineer
1996-1998 IKON Office Solutions
Atlanta, Georgia
Functions performed... Documentation of existing networks, network
performance monitoring, strategy
Planning and operational analyses...
Continuing education through conferences and courses to
keep on cutting edge...
Certified technician for Canon, Colorbus, EFI, ENCADD,
HotSpur, Jetstream,
LaserMaster, and Ricoh/XJ...
Systems Manager
1992-1996 Diazo Speciality, Inc.
Atlanta, Georgia
Functions performed... Setup and installation of a Novell WAN to
coordinate functions of various locations...
Computerize and streamline color department with connected
equipment...
Setup and maintenance of BBS for customer technical
support...
Supervised all small and large format color reproduction
and plotting services...
Troubleshoot customer related problems...
Setup and maintenance of Point-of-Sales system over the
LAN...
Research and development of specialized systems to be
utilized within company...
Head Service Technician
1988-1992 Printer Showcase, Inc.
Atlanta, Georgia
Functions performed... Service technician authorized to service over
140 manufactures...
Wrote and modified various printer drivers for more
specific uses...
Attended numerous schools for repair and maintenance of
printer devices...
Systems Engineer
1985-1988 Computer Entry Systems
Atlanta, Georgia
Functions performed... Installed and maintained hi-tech banking
remittance processors, hi-speed scanning
Devices including micro-film and micro-fische scanners...
Participated in the development, installation and wiring
of the 1st LAN system in Atlanta
for the banking industry ran by VAX 750 main frame...
Material Handler*
1982-1985 Communications Technology, Inc.
Atlanta, Georgia
Functions performed... Coordinated shipping, receiving and
distribution of communication products...
*while working way through college
Airborne Ranger
1973-1983 Staff Sergeant U.S. Army
Atlanta, Georgia
Functions performed... Highest ranked participate in Sergeant E-5
testing...
Prestigiously awarded sergeant stripes 60 days early...
Only person selected out of a 120,000 man division to
participate in testing
of highly specialized missile system associated with the
Saudi Arabian
and Bavarian Governments...
After lengthy testing, only person selected to actually
fire the missile systems Two times on Two different missles
systems.
Only E-4 in entire division to hold E-6 Squad Leader
position.
While serving I earned various certificates for repair of
missile systems used for combat.
References upon request:
Contact this candidate