Customer Service Account Executive

Dax Lawrence

Co-Owner - My Taxi

Salt Lake City, UT

acd613@r.postjobfree.com - 954-***-****

WORK EXPERIENCE

Co-Owner

My Taxi - January 2012 to Present

• Oversee and facilitate punctual and safe transportation services to clients

• Market and develop sales leads, services, solutions, etc.

• Provide excellent customer satisfaction to consumers, state of Utah, airport, hotel executives.

Mediator

University of Utah - June 2010 to June 2012

Conflict Resolution Graduate Certificate Program

• Completed 120 hours of mediation, negotiation, and facilitation of dialogue practice

• Fulfilled the education requirement for state certification in mediation

Account Executive

EnergySolutions - May 2003 to January 2012

• Daily negotiations and customer interface specifically to Waste Management, Steel Manufacturing

Companies, MIT, and other various Universities and Laboratories

• Facilitated technical services and operational issues to ensure customer satisfaction

• Developed new and existing business opportunities

• Represented EnergySolutions at various customer sites, conferences, tradeshows

• Oversaw and managed EnergySolutions' entire fleet of shipping containers (over 2,500)

• Supplied marketing & public relations support to enhance business development

Account Manager

Direct Drive Delivery - January 2000 to April 2003

• Supported and coordinated with all SLC Airline Managers to preserve customer service

• Managed and supervised dispatching of all luggage deliveries for the SLC airport

• Oversaw all delivery drivers, ensuring all job requirements were being achieved

EDUCATION

B.S. in Business Communication

University of Utah

LINKS

http://youtu.be/cOMBrFzrrdY

ADDITIONAL INFORMATION

ADDITIONAL ENDEAVORS

Activities

• Facilitated a very unique, transformational social dynamic training

• Standup comedian

• 2011 Salt Lake City Marathon

• Captain of the Salt Lake Community College soccer team (2 years)

• High School Varsity soccer and basketball team (3 years)

Trainings

• Franklin Covey - Helping Clients Succeed - Business Development Strategy & Skills

• Adobe - Photoshop CS6

Volunteer Services

• Over 100 hours of community service at St. Vincent de Paul - SLC, UT

Memberships

• Utah Council of Conflict Resolution

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