Helena Froyton
Technical Writer/Instructional Designer
White Plains, NY
acd36u@r.postjobfree.com - 914-***-****
To analyze, design, develop, implement and evaluate traditional, blended and e-learning training and its
ancillary components by collaborating with Subject Matter Experts on content gathering for training projects
and computer-based training solutions with a sound instructional systems approach, ensuring that the content
is learner-centered, meaningful and effective.
WORK EXPERIENCE
Technical Writer/Instructional Designer
Siemens - Tarrytown, NY - August 2013 to March 2014
Developed Needs Assessment instrument for training request analysis and initial course decision making.
* Facilitated meetings with Subject-Matter Experts for conducting Needs Assessment and gathering training
courses' scope and content.
* Designed and developed Instructional Strategies and Storyboards for web-based and instructor-led training
courses.
* Conducted Analysis and Design phases on courses such as Quality Management System, Risk
Management, Complaint Handling and Product Development Process.
* Determined course's instructional goal, objectives, and placement of assessment questions to ensure
congruence between all sections of a course.
Instructional Designer/Computer Science Instructor
Temple Israel Center - White Plains, NY - April 2012 to August 2013
Participated in decision making face-to-face and web conference meetings with stakeholders.
* Provided and implemented recommendations and solutions to update new web site's format, content and
navigation.
* Developed learning curriculum and delivered content management system training for professional staff.
Instructional Designer/Computer Science Instructor
www.e-learningny.com - White Plains, NY - January 2010 to August 2013
White Plains, NY
* Developed beginner's Discovering the Internet online course using Articulate software authoring tool.
* Developed beginner's Discovering the Internet online content management system using Moodle.
Teacher Assistant
General Studies First Grade Class - Mamaroneck, NY - September 2007 to June 2009
Instructed and facilitated English reading, story comprehension and observe students' academic progress.
* Instructed and facilitated math concepts and provided exercises to enable students' understanding.
* Conducted dictations and story comprehension assessments to identify students' needs for instructional
opportunities.
* Observed students' development of critical thinking, problem solving and performance skills for necessary
intervention.
Instructional Designer/Computer Science Instructor
Touro College - Manhattan, NY - February 2004 to June 2007
Instructed and developed course on Fundamentals of Computers and Microcomputers Applications.
* Instructed and developed course on the Foundations of Instructional Design for teachers at graduate level.
* Initiated needs assessment and instructional analysis to identify skills and content knowledge of instruction.
* Reviewed target audience's entry behavior, prior knowledge, educational and ability levels.
* Provided direction on the flow of the instructional strategy and determining its five major components.
* Provided input on how the instructional materials should be designed and developed with ISD principles.
* Introduced the ARCS Model for the implementation of motivation strategies necessary for learning.
* Presented and discussed the Theories of Learning for identifying cognitive perspectives on learning.
Instructional Designer/Technical Writer
Rapac Network International Inc - Hackensack, NJ - May 2003 to August 2003
Temporary Contract Position
* Developed Courseware for RNI-2000 Fuel Management Operation and Reporting Software.
* Developed Systems Operations Technical Manual for RNI FuelOmatTM Management Runtime Software.
Instructional Designer
Carley Corporation - Orlando, FL - January 2002 to August 2002
Developed scenario-based e-learning courseware for the U.S. Army Signal School in Fort Gordon, GA.
* Conducted context and content analysis for the storyboard development of the WBT instructional material.
* Developed instructor and participant guides for the U.S. Department of Interior, Fish and Wildlife's
National Conservation Training Center.
Instructional Designer/Consultant
Facilitador - Orlando, FL - September 2001 to January 2002
Analyzed content and interactivity of the Sexual Harassment course for improvement and implementation.
* Facilitated in the development of the instructional analysis and guidelines of the Consultative Selling Process
Guided Discovery web-based training course for Citibank by determining optimal interactions.
* Developed Silver Hill Financial Small Balance Commercial Loans storyboards for instructional tutorials.
Instructional Designer
Anteon Corporation - Orlando, FL - February 2001 to January 2002
Developed on-line regulatory Electronic Performance Support Systems to provide on-the-job support for the
VBA.
* Facilitated discussion sessions to generate content, receive feedback and obtain SME validation.
* Conducted and developed a Usability and Validity Evaluation and Study to assess EPSS's effectiveness.
* Implemented recommendations regarding content, features, design and functionality of the EPSS.
Instructional Designer Teaching Assistantship
Florida State University - Graduate School - Tallahassee, FL - August 2000 to December 2000
Provided feedback on assignments and participated on threaded discussions with remote students using
collaborative tools on Blackboard software.
* Monitored overall remote student satisfaction and weekly performance for course evaluation and
improvement.
Instructional Designer Internship
Citibank-Latin America Training and Development Center - Fort Lauderdale, FL - May 2000 to August
2000
Gathered training course requirements from management and contractors through conference calls.
* Identified, gathered and validated content for the development of the WBT instructional strategy.
* Created web-based training course using Designer's Edge and Net Synergy to be offered globally.
Prior to Instructional Design Experience - Independent English Instructor, 9 years, Sao Paulo, Brazil and a
Teacher Assistant, 1 year, Graded School - The American School of Sao Paulo, Brazil
EDUCATION
Master's Degree in Instructional Systems
Florida State University - Tallahassee, FL
2000
SKILLS
Fluent in Portuguese, Proficient in Spanish and French
ADDITIONAL INFORMATION
*
I am a skilled Instructional Designer with experience designing, developing and facilitating web-based training
courses and Electronic Performance Support Systems in order to achieve the desired learning outcomes.
College level Instructor and Facilitator using the Blackboard e-Education Content Management System.
Master's in Instructional Systems from Florida State University. Exceptional interpersonal skills. Ability to
analyze target audience and demonstrate content in simple terms.
Areas of expertise include:
* E-Learning * Usability Testing * Kirkpatrick's Level of Evaluation
* Theories of Learning * Motivation Principles * Gagne's Events of Instruction
* ISD Principles * Instructional Strategy * All forms of Delivery Systems
SOFTWARE SKILLS *
* Visio, Authorware, FileMaker Pro 5.0, Designer's Edge - Net Synergy, Adobe Dreamweaver and Illustrator,
Blackboard and Moodle Content Management Systems, Articulate and Captivate software authoring tool and
Camtasia Studio recording and video software.