High School Customer Service

Ronisha Cook

Medical Office Support

Florissant, MO

accsx4@r.postjobfree.com - 314-***-****

• Type 40-50 words-per-minute

• Chosen to be top 5 leader of dormitory

• Conducted orientation for new students

WORK EXPERIENCE

Customer Service Manager

Walmart - Bridgeton, MO - November 2011 to March 2013

Medical Office Support

Excelsior Springs Job Corps - Excelsior Springs, MO - September 2010 to February 2011

Organized patients files by using a color coded or alphabetical system

• Learned how to operate office equipment such as fax machine, calculator, transcriber, computer and multiline

telephone

• Processed patient admission and discharge documents on simulation program

• Demonstrated how to complete insurance and other claim forms

Switch Board Operator

Excelsior Springs Job Corps - Excelsior Springs, MO - December 2010 to January 2011

Greeted callers, answered questions and/or transferred incoming calls

• Registered and logged incoming and outgoing students to our computer system

• Escorted visitors to desired location on campus

Clerk-Internship

Excelsior Springs Technical High School - Excelsior Springs, MO - September 2010 to September 2010

Used computer system to locate student schedules and make daily goals

• Filed documents into students' records

• Created weekly bulletin boards

EDUCATION

Medical Office Support Program

Hazelwood Central High School - Florissant, MO

High School Diploma

Richard Milburn High School - Excelsior Springs, MO

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