SUMMARY:
Medical Billing Professional responsible for the coordination of multi-
specialty practices,
accounts receivable management/collections and workflow documentation to
optimize reimbursements. Proficient supervising billing personnel.
Developed and implemented curriculum to train physicians, administrators
and staff in the use of applications. Utilized strong written,
communication and analytical skills to identify, research and implement
procedures to optimize goals.
TECHNOLOGY:
Proficient in IDX/GE Centricity, PCS, Patient Keeper, E-ClinicalWorks,
McKesson, Cerner, Microsoft Word and Excel, Medical Terminology, ICD-9 and
CPT Coding.
EMPLOYMENT:
Putnam Hospital, Carmel, NY
8/2013-11/2013
Patient Registration Representative
. Served as a representative in the Patient Access Department. Obtained
demographic information, insurance coverage and verified accurate
information with patients in the ER, central registration and
radiology departments. ICD-9 Coding. Participated in training in
McKesson and transition to Cerner systems. Resolved edits in FirstNet
and HQNet.
Caduceus, Inc.
04/2010 -01/2013 Medical Billing Site Coordinator
. Served as liaison, transitioning practices and billing operations for
fourteen Departments at Westchester Medical Center, Valhalla, NY,
including Burn Center, Cardiology, Trauma, OB/GYN, GYN/Oncology,
Neurosurgery, Transplant (Liver/Kidney), Pathology, Radiology,
Physiatry, and Vascular.
. Developed procedures and workflow assessments for routine data entry,
coding, and resolution of edits, ICD-9 Coding
. Supervised and trained of staff of 5 FTE
. Implemented/managed reconciliation of high dollar procedures
(surgeries, deliveries, cardiac procedures).
. Collaborated with practices and IT support in verifying an IDX
dictionary, creating edits, and fee schedules, and processing
interface charges.
. Participated in key meetings providing input to broader operational
and strategic discussions regarding client site management.
University Pathology
12/1999-12/2009
Billing Manager/Collections Specialist
. Managed daily operations for private practices consisting of 10
physicians at seven locations.
. Supervised and trained staff of 5 FTE
. Provided staff in-service training to ensure the accuracy of
demographic information, medical necessity, ICD-9 Coding, collection
of co-payments, and Medicaid eligibility.
. Reorganized Billing Department and cross trained staff in claim
denials, appeals and utilization of aging reports to increase
collections and maximize reimbursements.
. Implemented correct coding procedures for Medical Necessity and
Compliance with physicians' practices and laboratory staff in
processing Advanced Beneficiary
. Notification (ABN).
. Interacted with referring physicians and staff to ensure accurate
diagnosis for tests ordered.
. Participated in contract negotiations, credentialing and resolution of
fee schedules with insurance carriers and provider relations
representatives.
. Coordinated with sales team in transitioning new physician practices.
Westchester Bone & Joint Associates
11/1998 - 04/1999
Accounts Receivable Supervisor
. Implemented compliance program, policies and procedures.
. Initiated surgical spreadsheet to monitor accurate coding and billing
of surgical cases for weekly and monthly audit reports.
. Trained staff on claim denials, appeals, pre-certification
requirements, and counseling of patients inquiries.
. Interfaced with registration staff and management to ensure accuracy
of data and collections.
. Trained staff for proper ICD-9 coding and use of modifiers.
. Created and maintained fee schedule and data on an electronic medical
billing system.
Montefiore Medical Center 05/1991 -11/1998
Billing Supervisor Department of Radiation Oncology
. Assured smooth operation of the billing group for a 10 physician
practice on IDX Billing System.
. Coordinated registration and financial counseling of patients at Moses
and Einstein Divisions.
. Managed accounts receivable to maximize billing production and
collections., ICD-9 Coding.
. Performed monthly closing activities and preparation of reports.
. Supervised and trained staff of 6 FTE to achieve objectives of the
practice group.
. Responsible for on site chart review of professional component and
global billing.
. Performed quality assurance review of charges entered.
. Processed electronic submissions to Blue Shield, Medicaid, Medicare,
and third party billing.
S. Biology/Chemistry : Lehman College, City University of New York
EDUCATION:
Completion CPC Medical Billing and Coding Program, Dutchess Community
College, December 2013
B.