Retail,Manual testing,Agile,jira,Defect tracking,QC,MIngle,Test link

Kalpana QA Engineer

Email: ***********@*****.*** Phone: 602-386-

9373

OBJECTIVE

Seeking a challenging career in the field of mobile QA /testing involving manual, automation or web services

testing requirements where I can utilize my skills and abilities, and help to contribute to the growth of the

organization.

PROFESSIONAL SUMMARY

• 8+ years of experience in Software Testing.

• 2+ years of experience in Mobile Apps Testing focused on iOS and Android platforms.

• Experience in Smoke, Functional, Integration, Sanity, Regression, System Testing and

• Ad hoc testing for Web Applications, Mobile MEW and Mobile Apps.

• Experience in Real Device Testing, Usability Testing, Device Emulation and Device Simulation

for Mobile App.

• Strong hold on Agile Software Development life Cycle.

• Experience in frequent releases of Production testing cell A and cell B.

• Good knowledge in Scrum and Extreme Programming (XP) agile methodologies.

• Strong hold on the Retail Domain & Banking services.

• Experience in testing with a wide variety of projects and environments like Java, SQL server and .Net

• Experience in QTP (Data driven and Keyword driven). Involved in Planning, designing and

maintaining test environments for UI Automation Frameworks.

• Experience in programming test scripts using Descriptive programming.

• Experience in Quality Center and Test link.

• Expertise in Akamai Regression testing and familiar using tools FedFil,,Customer service

• protocal, IE Developer Toolbar, Firebug, Mingle, Akamai Edge Control, Database Utility, SVN and

Ecom portal.

• Experience in Analyzing Business Specifications to develop Test plans, Test Data, Test Cases and Test

Scripts to validate all user-interfacing components of application.

• Experience with Soap UI.

• Experience in using TOAD, SQL for querying databases.

• Extensive Experience in Black Box Testing.

• Experience with Bug Tracking tools like JIRA, Mingle, Light house & Bugzilla.

• Application monitoring by reviewing the logs using with PUTTY and created necessary JIRA tickets

to fix the issues in upcoming code releases and Verifying core metrics tags.

• Good Exposure on organization WBS (Work break down structure).

• Experience of all stages of Software Development Life Cycle and Defect Life Cycle.

• Quick learner and excellent team player, ability to meet tight deadlines and work under pressure

TECHNICAL SKILLS

Mobile Devices iPhone,, ipad, ipod Samsung, HTC, Google Nexus, Motorola

Android Gingerbread 2.2 & 2.3, Honeycomb 3.0, 3.1, & 3.2, Ice

Mobile Platforms

Cream 4.0, Jelly Bean 4.1, iOS 4,4s,5.0& 5.1

Bug Tracking Tool Bugzilla, Mingle,Light house and JIRA.

OS Windows XP/Vista/7.0, Unix, Linux and MAC

Database My Sql, MS Sql Server

Scripting Language VB Script, Ruby,Sql

Testing Tools QTP

Test Management Tools Test Link, QC

Version Control VSS, SVN

Languages/Technology Java,c

PROFESSIONAL EXPERIENCE

Client: Macy's Bloomingdales Oct 2012 – Feb

2014

Role: QA Engineer Location: CA, USA

Loyalty in which the Customer gets the reward points that are accumulated based on the purchases either in-store or

online. It is a program where customer can enroll in-store or can logging through website and enroll through the

landing page. Customer gets some of the benefits with the type of card they use at the time of checkout and receives

the benefits as a virtual reward card through E-mail, if they meet the threshold. We have both Browser based

applications and Mobile based applications. Again in the mobile we have Mobile App and Mobile MEW. Mobile

Platforms that we used are i Phone, Android, i Phone simulator “MobiOne ” and Android emulator “Android SDK”.

Responsibilities:

1 Developed test plans, test cases, and test strategies using Agile methodology to overcome

dynamic changes to functional and non-functional requirements. Designed and implemented test plans

from user stories throughout the agile methodology.

2 Performed review of functional requirements and use cases to develop test strategies for mobile

applications in an agile environment.

3 Ability to understanding of the Software Development Life-Cycle (SDLC), software testing

life-cycle (STLC), and Bug Life Cycle.

4 Execute testing tasks, isolate problems, report bugs, and regress and close bugs by using defect

tracking tool such as Mingle.

• Involved in Black box testing methods -Functional, Integration, System and Acceptance tests on

Bloomingdales.com.

• Performed Smoke Testing, System Testing, and Regression Testing on Android and iOS, platforms.

• Performed Adhoc testing and extensive regression testing on Mobile devices.

• Raised and documented Mobile issues in Light house.

• Implemented Manual and Black box testing for different modules.

• Performed feature regression testing on Macy's.com.

• Involved in analyzing the test scenarios and raising request for test data.

• Participated in frequent releases of pre-production and production Cell A and Cell B testing.

• Working with SOAP UI to view and get the details of the customer like name, Address, Zip-code

Loyalty

attached to the Loyalty id etc.

• Performed extended smoke test and extensive ad hoc testing.

• Executed QTP automation scripts for Regression testing.

• Performed multi browser testing and handling screen shots using fscapture.

• Validation of Data Validation with web services XML.

• Reporting and reviewing bugs in Mingle, JIRA & Light house.

• Coordination with Users and Business Analysts to resolve the issues.

• Working closely with the Application Development, Design and Testing team throughout the project

life cycle.

• Performed compatibility testing on different operating systems like Windows XP/7 and Apple MAC.

• Involved in cross browser testing.

• Prepare and maintain data sets for accessing database using SQL queries with tool TOAD.

Environments: Java, J2EE, QTP, Soap UI, Mingle, Jira, FF2.0, EdgeSuiteBooster, IE Developer Toolbar,

Firebug, CSU, FedFil, PuTTY, WinSCP, Database Utility, TestLink, QC, Akamai Edge Control and SVN.

Client: Macy's, Bloomingdale’s Jan 2012 - Sep

2012

Role: QA Engineer Location: CA,USA

Faceted navigation is a technique for accessing a collection of information represented using a faceted classification

allowing users to explore by filtering available information. A faceted classification system allows the assignment of

multiple classifications to an object, enabling the classifications to be ordered in multiple ways, rather than in a single,

pre-determined, taxonomic order.

Responsibilities:

• Performed manual testing and Black box testing methods -Functional, Integration, System and

Acceptance

tests on both macys.com and Bloomingdales.com.

• Tested the application in mobile devices like iphone and Android

• Documented Test Strategy, Test Plans, Test Cases, Test Results, Bug Reports using Process

Management

tool and bug management tool.

• Executing QTP Automation Framework for UI Functional, Regression Testing-Data driven and

Keyword

driven. Parameterize property values for objects and used breakpoints in QTP

• Written QTP – VB scripts for Functional, Regression Tests and to Read/Write to Excel.

• Reported and reviewed bugs in Mingle & JIRA.

• Coordinated with the Users and Business Analysts to resolve the issues.

• Worked closely with the Application Development, Design and Testing team throughout the project

Life cycle.

• Performed ad hoc testing when ever required.

• Involved in production testing.

• Verifying coremetrics using IBM coremetrics.

• Verifying Consolidated status report as a POC.

• Prepare and maintain data sets for accessing database using SQL queries with tool TOAD.

Environments: Java, J2EE, Mingle, Jira, FF2.0, EdgeSuiteBooster, IE Developer Toolbar, Firebug, CSU, FedFil,

PuTTY, WinSCP, Database Utility, TestLink, QC, Akamai Edge Control and SVN.

Client: Macy’s, Bloomingdale's May 2011 - Dec 2011

Role: QA Engineer Location: CA, USA

Promotions where the customer can experience the benefits as advertised on-line or in- store. Promotions are of many

types such as GWP, PWP, dollar off, SUPC’s which can be applied automatically in the shopping bag or can be applied

manually at the checkout.

Responsibilities:

• Performed Functional, Integration, System and Acceptance tests on both macys.com and

Bloomingdales.com.

• Implemented Manual and Black box testing for different modules.

• Identified different Test scenarios for the user stories.

• Documented Test Strategy, Test Plans, Test Cases, Test Results, Bug Reports using Process

Management

tool and bug management tool.

• Reported and reviewed bugs in Mingle & JIRA.

• Coordinated with the Users and Business Analysts to resolve the issues.

• Worked closely with the Application Development, Design and Testing team throughout the project

lifecycle.

• Performed ad-hoc testing, regression testing when ever required.

• Involved in production testing.

• Prepare and maintain data sets for accessing database using SQL queries with tool TOAD.

Environments: Java, J2EE, Mingle, Jira, FF2.0, EdgeSuiteBooster, IE Developer Toolbar, Firebug, CSU,

FedFil, PuTTY, WinSCP, Database Utility, TestLink, QC, Akamai Edge Control and SVN.

Client: Macy’s, Bloomingdale’s Apr 2012 - Nov 2012

Role: QA Engineer Location: CA, USA

Find it in store functionality is one of the users best friend, they get the required products availability at the nearest

location with the directions and store hours just by entering the zip code or city and state. This helps in saving time for

the customer.

Responsibilities:

• Performed manual testing and Black box testing methods -Functional, Integration, System and

Acceptance tests on

Bloomingdales.com.

• Performed Regression testing for macys.com

• Documented Test Strategy, Test Plans, Test Cases, Test Results, Bug Reports using Process

Management tool and bug

management tool.

• Reported and reviewed bugs in Mingle & JIRA.

• Coordinated with the Users and Business Analysts to resolve the issues.

• Worked closely with the Application Development, Design and Testing team throughout the project

lifecycle.

• Performed ad-hoc testing when ever required

• Involved in production testing.

• Prepare and maintain data sets for accessing database using SQL queries with tool TOAD.

Environments: Java, J2EE,, Mingle, Jira, FF2.0, EdgeSuiteBooster, IE Developer Toolbar, Firebug, CSU, FedFil,

PuTTY, WinSCP, Database Utility, TestLink, QC, Akamai Edge Control and SVN.

Client: Macy’s Apr 2011 to Mar 2012

Role: Associate QA Engineer Location: CA,USA

A secure customer communication environment enables customers and MCCS (Macy’s credit customer services) to

communicate sensitive credit information through a secure online channel. Credit customers shall choose from a preset

list of topics and forms, provide both required and optional fields and submit securely to MCCS. MCCS agent shall be

able to review and respond securely to messages sent by credit customers.

Responsibilities:

• Involved in Requirement gathering discussions

• Involved in Design Discussions

• Involved in Functional Discussions.

• Involved in Functional Document preparations

• Involved in Preparing and Executing the Test Cases based on FDD & BDD

• Performing Functional, Regression and System Testing.

• Involved in Production Functional Testing

• Production System Configuration

• Involved in Production Performance Testing

• Resolved the configuration issues

• Given support for the client in operational point of view

• Developed Custom Reports by using SQL queries

Environments: Java, J2EE,, Mingle, Jira, FF2.0, EdgeSuiteBooster, IE Developer Toolbar, Firebug, CSU, FedFil,

PuTTY, WinSCP, Database Utility, TestLink, QC, Akamai Edge Control and SVN.

Client: Macy’s, Bloomingdale’s Feb 2009 to Mar

2011

Role: Associate QA Engineer Location: CA, USA

International customers will be able to browse the site and purchase items in their own currency. Macy’s will work

with Fifty-One Ambassador to provide international shipping for our international customers and/or US customer that

would like to ship internationally.

Responsibilities:

• Daily interaction with client through mails and scrum calls.

• Assist with training where needed

• Operate under minimal supervision

• Requirement understanding and raising question to get clarity on requirements in time.

• Document test data and raise request for test data to creative team if needed.

• Identifying test scenarios and creating and posting test cases.

• Participation in Test Planning and scheduling meetings.

• Testing the Web Application using SQL Queries for the DB check and setup test data on new build if

needed.

• Test Execution and reporting defects.

• Proactively work with developers to ensure bugs are getting closed

• Cross browser testing on Safari, IE 6, 7, 8, Google Chrome and Firefox latest versions.

• Cross Platform Testing on Windows

Environments: Java, J2EE,, Mingle, Jira, FF2.0, EdgeSuiteBooster, IE Developer Toolbar, Firebug, CSU,

FedFil, PuTTY, WinSCP, Database Utility, TestLink, QC, Akamai Edge Control and SVN

Client: Macy’s, Bloomingdale’s June 2008 to Feb

2009

Role: Associate QA Engineer Location: India

Scheduled payment revises Macy's quick pay system and it allows the customer to creating our own new automatic

multiple scheduled payment plan and will replace the check free (3rd party tool) functionality. It allows us to pay the

amount manually (onetime payment) and automatic multiple payments. It even allows to the customer to cancel his

automated schedule payments before 24hrs of his automatic scheduled plan date. View history allows to the customer

to view all his payment transactions history right from the first transaction. Customers have the ability to view the

statements online. Bloomingdale’s provides two types of cards to the customers. One is prop card and another one is

Amex card. Prop card allows us to purchase products only in Bloomingdale’s stores but with Amex card customer have

an ability to purchase products in any other stores including Bloomingdale’s. Customer can set up automatic scheduled

payments plan for each card separately.

Responsibilities:

• Daily interaction with client through mails and scrum calls.

• Assist with training where needed

• Operate under minimal supervision

• Requirement understanding and raising question to get clarity on requirements in time.

• Document test data and raise request for test data to creative team if needed.

• Identifying test scenarios and creating and posting test cases in Test link.

• Participation in Test Planning and scheduling meetings.

• Test Execution and reporting defects.

• Proactively work with developers to ensure bugs are getting closed

• Cross browser testing on Safari, IE 6, 7, 8, Google Chrome and Firefox latest versions.

Environments: Mingle, TOAD for DB2, Test Link, Jira, Db Utility, Tortoise-SVN, Zoom

Client: National Social Security Fund, Govt. of Tanzania Jan 2007 to June 2008

Role: Associate Software Engineer Location: India

National Social Security Fund is one of the main social security organizations in Tanzania. The Head office of National

Social Security Fund is located at Dar- Es- Salaam, Tanzania. This project aimed to capture and use biometric based

fingerprint identification system to uniquely identify the members. Fingerprints of individual members would be used

to generate a Unique Identification Number. This Unique Identification would be used to establish the identity of

members in processing their claims with the organization. All registered members would be provided ID cards with

details that include their Name, Photograph, and finger print template stored in Smart Cards, unique identification

number and date of issue, date of Birth and other details.

Responsibilities:

• Performed manual testing and Black box testing methods -Functional, Integration, System and

Acceptance tests on this web based application.

• Master test plan preparation and estimation

• Requirement gathering of a new change request.

• Test scenario and test case preparation.

• Execution of test cases and logging bugs in BUGZILLA

• Reproducing the bug in test environment if a new bug is reported and analysis of the same.

• Prepare and maintain data sets for accessing database using SQL queries with tool TOAD.

Environments: Asp.Net, C#, .Net, Windows 2000, SQL Server.

Client: Zambia Police, Zambia Apr 2005 to Dec

2006

Role: Associate Software Engineer Location: India

FACTS (Fingerprint Analysis and Criminal Tracing System) provide the automation of finding the criminal details with

the help of fingerprints. The CADB (Criminal Attribute Database) keeps track of the criminal attribute information.

The system resembles the client server technology. The centralized server will allow the remote workstations (RWS) or

the internal work stations to send a roll print slip or latent print slip and provides the finger prints which match the

requested prints.

Responsibilities:

• Involved in writing Test Cases and running Test cases.

• Performed System testing.

• Defect tracking and reporting was done using Bug Tracking Tool.

• Responsible for preparation of status reports.

• Involved in testing of HTML pages.

• Tested the application on different browsers.

Environments: J2EE Technologies, Windows 2000, Oracle 9i.

EDUCATION

Bachelor of Technology in Information Technology from Jawaharlal Nehru Technological University,

Hyderabad, India.

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