Customer Service Insurance
Resume:
To m P e r k i n s
Cell: 571-***-****
accqt0@r.postjobfree.com
OBJECTIVE: Agency Consultant
Over twenty years of experience in insurance with specialized concentration in the
construction, airline, hospitality, healthcare industries and high net worth households.
EXPERIENCE
May 2012 – Present Farmers Insurance Company Agency Development Manager
• Responsible for Agency Development in Virginia and Tennessee.
• Develop and manage new agent Pipeline.
• Review and approve resumes and backgrounds.
• Conduct interviews with candidates, explain the opportunity and
contract
• Implement new recruiting strategies.
• Manage internet sourcing on Indeed, Bullhorn, Monster etc.
August 2011 – May 2012 Elkins Jones Insurance Agency Commercial Broker
• Solicited, submitted, sold and serviced large risk sensitive workers
compensation accounts.
• Largest Account produced Thousand Oaks Auto Mall excess of
$2,000,000 premium.
• Trained junior producers in commercial sales.
July 2009-July 2011 Arthur J Gallagher Area Executive Vice President
• Practice Leader for 3 Property and Casualty offices in the State of
Virginia.
• Managed 6 producers, 5 customer service reps and 3 technical
assistants.
• Recruited new agents.
• Member of Merger and Acquisitions Committee.
• Completed Salesforce.com management training.
• Completed Richardson Sales Management training.
Sept 2006-May 2009 Andreini and Company VP/Broker
• Property and Casualty broker for mid market commercial accounts
primarily in the hospitality and construction industries.
• Average Revenue per account in excess of $40,000
• Clients Included Denco Enterprises, Gala Enterprises, Rubin
Marble and Granite, Clarke Construction, and Matrix Tile.
• Sold $600,000 revenue book of business to move to Virginia and
Take AJ Gallagher job.
Jan 2000- Sept 2006 Kessler Advisors VP/Broker
• Property and Casualty broker for mid market commercial accounts
primarily in the hospitality, restaurant, airline, and construction industries.
• Largest clients included US operations of Singapore Airlines,
Cathay Pacific Airlines, Qantas Airways, Tarzana Treatment Centers,
Automatic Fire Sprinkler, Rubin Marble and Granite.
• For two years managed the Franchise Insurance Division
consisting of four producers, 10 service personnel, and $3,000,000 in
revenue.
• Company was sold to HUB International.
Jan 1983- Jan 2000 Fennell/Sabas Insurance Partner
• 50% partner in multi line independent agency with $850,000 in
revenue and six employees.
• Solicited, quoted, wrote and serviced all commercial lines,
personal lines, and life insurance.
• Designed telemarketing and direct mail programs for use by self
and staff.
• Primary contact for carrier representatives.
• Interviewed, hired, trained and supervised new sales and service
staff.
• Administrated Affinity program for the California Optometrist
Association.
EDUCATION
May 1988 Bachelor of Arts Quantitative Economics- California State University
ADDITIONAL SKILLS
Licensed in Property Casualty and Life Insurance in multiple states
Proficient in Microsoft Office – Excel, Word, and PowerPoint
Workers Compensation Expert
Excellent public speaker from one on one to large groups
Completed 4 CPCU courses.
Construction Risk Insurance Specialist Designation.
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