Sales Customer Service

Elizabeth Helen Almond

** ******* ******* *******, *********, PO12 3PQ 074******** ***.******@******.***

Objective

An experienced Sales /Account Consultant with a solid track record eager to offer both proficiency and

enthusiasm. Providing creative and consistent hard work to build improved sales performance, to drive

sales objectives and achieve company goals.

Strong delivery of business plan, category management and negotiating experience.

Results driven, strategically minded able to offer excellent relationship management skills.

Experienced in hitting and outperforming targets, generating new business, liaising with clients to deliver

customer specific service, problem solving to increase customer service levels.

Career highlights

Nationwide sales competition winner (Caxton Publications Ltd) Prize: Holiday to Jamaica, 1976

-

Best newcomer 2005, Southeast Region (C.P.M Mars Account)

-

Employment History

Retail Sales Consultant 6/1/2005 to Date

C.P.M Mars Inc Account

Hampshire

I am an experienced Sales/Account consultant

-

Proven track record achieving all KRI’s

-

Building relationships, influencing sales and displays, selling in deals and new products to compliance

-

and growing sales

A Top performer in team of 10

-

Manage in excess of 100 Retailers

-

Negotiated and secured new business whilst retaining and increasing existing business

-

Consistently hit and outperform all targets

-

-

Auditor/Data Collector 3/1/2001 2005

A.C Nielson

Hampshire/ Sussex

Covered a wide demographic: Gosport, Portsmouth, Southampton, Salisbury & Chichester

-

Collecting data from major business outlets including Boots, Asda, Sainsburys, Waitrose, Public Houses

-

and Clubs.

Comprehensive data gathering

-

Training new employees on data input and uploading on hand held terminals compliance and practices

-

to full competence.

PARTNER/PROPERTY LETTING COMPANY 1/1/1990 1/1/2000

Accommodation Select Management

Gosport, Portsmouth and surrounding areas

- Specialists in property rentals

- Finding Landlords and Tenants, checking references, drawing up Tenancy Agreements and

I nventories

- Serving all official Notices and providing a personal service.

- High percentage of business generated by personal recommendation.

-

Field Sales Executive 8/1/1982 6/1/1988

Yellow Pages Sales Ltd.

Southampton and most of Scotland

Selling advertising space in local and national Yellow Pages.

-

Covering and blanketing areas in Southampton, Bournemouth, Portsmouth, Brighton, Reading etc.

-

Also working in different areas in Scotland in the field.

-

Selling advertisements from one man bands to multinational companies.

-

Working from arranged appointments to cold calling for new business

-

Achieved and exceeded targets in selling full page advertisements to booking national accounts in 64

-

directories.

Whilst employed in the Scottish area worked under the stewardship of the now CEO of the FA Richard

-

Scudamore

Area Sales Manager

06/1976 1982

Caxton Publications Ltd

Glasgow, Leeds and Bristol

Progressed through company starting off as a Sales Rep, Supervisor leaving as an Area Manager

-

Duties included advertising and screening potential employees, interviews, initiating training programs

-

and complete office management.

Resolved escalated problems from sales team and established good working relationships with Regional

-

Management.

Key Skills & Experience Summary

Intense sales training courses (Yellow Pages Ltd)

-

NLP training course along with various sales courses (C.P.M)

-

Windows XP, Windows 7 IE, Mozilla Firefox, Opera, Google Chrome

-

EDUCATION

Larkhall Academy, Strathclyde, Scotland

08/1969 07/1974

Aug 1069 to Jul 1974

O”Levels

English (B) Mathematics(C) Arithmetic(B) Geography (B)

History (C) Modern Studies (C)

Personal

Full clean Driving License

-

Keep Fit

-

Badminton

-

Reading

-

Quizzes

-

References available upon request

-

Contact this candidate