Retail Manager
Resume:
**** ********* 519-***-**** or
Drive
Mount Brydges, 519-***-****
Ontario acch0i@r.postjobfree.com
NOL 1W0
Cathy Kitchen
Experience:
May 2010 to present
Mexx Masonville
Manager
. General Manager of department boutique
. High volume target setting
. Analyzed opportunities to maximize profit
. Hire and recruit professional sales associates
. Delegate and follow up with department managers
. Follow company marketing and merchandising plans as directed
May 2007 to May 2010
Green Earth Stores
Manager/Sales Trainer
. Developed a Customer Sales training manual and tools used for performance
.management
. Enhanced store atmosphere by increasing customer service..
. Introduced merchandising skills that maximize dollar per transaction
. Provide ongoing coaching by using positive reinforcement to motivate
sales team
. Recruited and trained a sales team that works together to reach store and
personal targets.
October 1997 to May 2007
Melanie Lynn/ Laura shoppes
Manager
. Target setting
. Scheduling to traffic trends
. Reacting to needs of business with urgency
. Goal setting with emphasis on performance management
. Strong team building and leadership skills
June 1995 to October 1997
Jay Set - Nygard
Retail Management
Organized store opening
Hired and trained all staff
Built a strong, profitable store
Planned and implemented events to build clientele
August 1993 - 1995
One + One
Retail Management
Entered as Assistant Manager and promoted to
Manager in April, 1994
Responsible for all management duties
Successfully motivated staff, provided excellent
customer service, increased sales and developed a
flare for fashion and keen merchandising skills
September 1992 to August 1993
Mariposa
Retail Management
Entered as Assistant Manager and promoted to
Manager in May, 1993
Responsible for all management duties
Provided Sales and customer service for ladies
apparel
Delegated duties to staff members
Set goals, sales and promotions
July 1992 to September 1992
Travel with Herman
London, Ontario
Travel Agent
Sales of vacation packages as well as other travel
services
Reservations and ticketing on the SABRE System
General Office duties
May 1991 to Sept 1991
Holland America/Grayline Westours Whitehorse,
Yukon Territories
Passenger Sales and Service Manager/Supervisor
Servicing needs and concerns of passengers
Scheduling arrival and departure of motorcoaches
Sales and promotion of local tour packages
Supervising expiditors
October 1991 to April 1991
Fields Department Store
Vancouver, British Colombia
Retail Sales Clerk
Customer sales and service
Placing and displaying of new stock
Setting up promotions
Education 2001-2002 Ontario Real Estate
Association
Completed relevant courses and obtained an Ontario
Real Estate License
1992 Fanshawe College,
London, Ontario
Starting a Small Business Seminar course
University of Toronto, Toronto, Ontario
Bachelor of Arts program (completed one year)
1986-1988 Fanshawe College,
London Ontario
Tourism & Travel Counsellor Program
Employment To continue to utilize my experience in customer
Objectives service and management with a progressive and
growing organization
References Chris Demelo, Manager Buyer Kingsmills
Teresa Bousfield Regional Manager
R.W. Company
Store 519-***-****
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