Project Manager Quality Assurance

Vasavi Vinnakota Shea

**** ******* *** ** . **********, OH 45243 . 513-***-**** .

acbc8n@r.postjobfree.com

IT Sr. Business Analyst/PROJECT MANAGER

Professional Profile

o Solutions-oriented professional IT consultant who excels at managing

projects, collaborating with project teams, interfacing with clients,

and deploying technology to build successful solutions for clients.

o Motivated achiever with eleven plus years of significant, progressive

experience in information-technology consulting, focusing on Web-based

and client/server-based applications, custom development projects, as

well as customization of packaged products; possess manufacturing

industry expertise, both Upstream and Downstream.

o Experienced project manager who has successfully led large project

teams of 10+ people from requirements-gathering through system

testing, UAT to implementation and support. This includes various

activities like Client-meeting, Technical Support, System Requirement

Study, Quality checking/assurance, Migration and Integration.

o Oversee/managed projects which included interactive mapping

applications, spatial analysis and spatial data processing/procedures

for GIS based projects.

o Dedicated, self-motivated achiever who is committed to success and

adept at juggling multiple tasks in a high-pressured environment.

o Solid communicator with exceptional team-building skills.

o Strong problem-solver who can design solutions and assist developers

with issues.

Technical Skills

o Microsoft Technologies - MS Project, MS Visio, Word, Excel, Access,

Outlook, PowerPoint.

o Testing Tools - HP Quality Center

Certificates:

o ITIL Foundation Certificate in IT Service Management - Jan 2013

o C.N.A. (Novell Corporation, USA), Nov 1997

o Post Graduate Diploma in Computer Applications, Feb 1995

o Type Writing (Higher), Jan 1993

Professional training in Industrial Management:

o Financial management, Cost Accounting, Production Management & Work

Study, Marketing Management, General & Personnel Management,

Industrial Legislation.

Professional affiliations:

o Member of Cincinnati IIBA

o Toastmasters International 2012 - 2013

o Secretary (July 2013 - Oct 2013) for Club FTTM (Fifth Third

Toastmasters) District 40

Education:

o Masters in Business Administration in Operations Research and MIS

o Bachelor of Business Administration in Marketing and Finance

Management

Recognitions from Workplaces:

o "In your short time on the team you've jumped right in with Cash

Access. We're making real progress due to your contributions!" 5th

3rd Bank, Cincinnati, Ohio, USA.

o "Vasavi has complete understanding of the EPCRA law and the product

functionalities in a very short period of time and is very aggressive

in solving complex product/project processes. Excellent at using

existing human and material resources. A very confident speaker and

has good command of English." IDSi International, Inc., NJ, USA.

o Vasavi is an enthusiastic, dedicated employee with reliable work

habits. Her technical skills are sharp and without prompting. She is

efficient in planning projects, punctual in meeting deadlines, and

consistently adheres to company standards and guidelines. She is a

team leader, and can work through complex issues and demonstrates

sound judgment." Al Hasawi Industrial Group, Kuwait.

PROFESSIONAL EXPERIENCE

Sr. Business Analyst - Fifth Third Bank

Oct 2011 - Nov 2013

o Successfully implemented the Commercial Cards into ACE.

o Successfully implemented the AFS commercial loans into ACE.

o Played a major role in the ACBS project that is still in CD meetings.

o Effectively managed and successfully implemented critical PLC4 levels

projects into production.

o Had a high success rate in creating business requirements, functional

requirements, user requirements, UAT test cases and training

documentation which had a huge success on bringing out the core

functionality of the project.

o Effectively managed my dual roles - Project Manager/Business Analyst

on multiple projects.

Projects:

. Commercial Projects:

o ACBS/ECIF New Interface - Ongoing

o AFS Funds Transfer Enhancement

o AFS/ECIF Integration

o CCA Audit Trail

o CCA/ECIF New Interface

. Consumer/Retail Projects:

o eXtra Large Customer UI Enhancements

o ACE upgrade to ECIF v3.0

o Knowledge Bank

o Payoff Quote and Waive Late Fee - Links to be viewed based on

new ED group.

o Membership Advantage Enhancements

o FIS Duplicate Detection

o NNCC Check Cashing

o Service Member Relief Act for cards

. Compliance Projects:

o RegCC Compliance

o CFPB stop Reorder Coupon Books for Installment and Mortgage

Loans

Business Analyst - Cohesion Business Technology (Fifth Third Bank)

May 2011 - Sept 2011

Responsibilities:

. Functioning as the liaison between the business line, operations,

and the technical areas throughout the project cycle.

. Possess strong knowledge of SDLC process

. Play a key role in requirements gathering with the customer.

. Identifying system enhancements, documents business needs and

determines development impact to current system processing.

. Coordinating with programmers and users to ensure accuracy of

enhancements.

. Providing guidance and context in prioritizing and determining

complexity of problems and requests.

. Partnering with the technical areas in the research and resolution

of system and process problems.

. Working with programming resources (in house and third party) to

ensure development work is completed to specification.

Projects:

. Retail Operations Dashboard

. Mortgage Datamart

. Membership Advantage Codes Summary Reports

. NNCC - Cash Access Summary Report

Project Manager, Shea & Associates, Cincinnati, OH

Jun 2009 - May 2011

Effectively managed the following projects as mentioned below.

Projects:

Company Website (In Progress)

. Coordinating with the development team to ensure that the deadlines

are met.

. Manage all communications, plans, training and documentation.

. Responsible for delivering projects on time and maintain cost within

the budget.

Network Storage System

. Successfully installed and implemented a shared network storage

system.

. Ensuring the implementation of plans and strategies in the project

. Assessing the performance of junior engineer and reviewing the designs

. Identify, coordinate, and manage resources and key stakeholders for

project.

. Responsible for ensuring the project progress

. Accountable for conducting regular meeting and updates from employees

on the project

. Attending meetings with executive and managerial staff for planning

. Conducted meetings and given detailed and necessary information

regarding employees' roles in the project

. Maintained coordination and motivated them to accomplish the task

within deadline

. Responsible for project scheduling and also guiding team members in

the absence of project manager in concerned areas

. Prepared statistic report and project budget and ensure the quality

and delivery of products as per clients' need

Project Manager, IDSi International Inc., Fort Lee, NJ - Mar 2007 - May

2009

Effectively managed projects as described below.

Major Products Worked on:

. Tier II ManagerTM - Centralized Edition, Distributed Edition, and

Standard Editions.

. Incident Collaborator - NIMS - ICS compliance, Incident Management,

and Resource Management.

. Bulk Import System - Transferring bulk data from database to another

database.

Other Products Worked on:

. Compliance Management

. Billing Management

. Permit & Licensing Issuance and Management.

Project/Product Implementations:

New York City - Bulk Import System

. Consulted on eight-month project with large development team to

develop system that allows Department of Environment Protection (DEP)

and Waste Management professionals to better manage their different

reporting periods and compliance requirements and individual tasks

required for compliance with law.

. Oversaw requirements-gathering and proposal, which won the follow-on

work for company.

. Led team of 10 from design to deployment.

. Delivered excellent customer service and gained respect of client

management and end-users.

. Successfully collaborated with environmental consulting company.

. Delivered system to end-users with positive results.

Montgomery County MD - TIER II HAZPERMIT Project

. Consulted on a five-month project to develop a Hazmat permitting

system which will allow the County and State clients to issue permits

to different vendors.

. Oversaw requirements-gathering, development and different GIS

components.

. Led team of 3 from design to deployment.

. Delivered system to end-users with positive results.

SCTF (South Central Task Force), Pennsylvani - Incident CollaboratorTM

. Consulted on eighteen-month project with large development team to

develop system that allows South Central Task Force to locate, assign,

allocate, deploy, and close different departments at the time of an

incident.

. Oversaw requirements-gathering, coordinating with the GIS team in

gathering different layers for mapping the resources on the GIS

module.

. Led team of 10 from design to deployment.

. Delivered system to end-users with positive results.

Experienced Project Manager who has led/managed highly customizable Tier II

ManagerTM projects in the following States and County clients: New York

City, Maryland State, Delaware State, IOWA State, Ohio State, Nevada State.

. Managed full-cycle development of a highly customized product,

starting from initial client contact and leading through the full

project SDLC.

. Managed project work plans, coordinating tasking and assignments

between different projects and with other departments.

. Responsible for initial client interaction including requirements

gathering and documentation, overseeing development, serving as

technical SME, developing use cases, performing product testing,

managing product/press releases, developing detailed training

material, delivering end-user product training.

. Oversaw the gathering of geographic data, integration of different

spatial data for Planning and Response module.

. Manage creation and execution of use cases for QA and testing

processes for the product deliveries.

. Test strategies and plans, bug documentation and regression, and bug

tracking system development. Play a key role in the UAT and BTA

testing phases.

. Track and ensure completion of issues raised during System and User

Acceptance testing.

. Core competence in Billing Modules (GL, AP, AR, Cash Flow), Permit

Licensing & Issuance. Involved in the Certification Process of the

products.

. Responsible for data modeling and business modeling.

. Measure and track quality measurement metrics of project deliveries

against quality assurance benchmarks established for each project.

. Coordinate with Change Management Control Board.

. Generate User Manuals, Product Release Notes, and Training Material

documentations.

. Developed training procedures which involved building a framework to

facilitate and support training efforts.

. Onsite and Online product training. Design training sessions based on

specific customer needs. Conduct onsite and remote training sessions.

Manage training deliverables and customer feedback for continuous

improvement programs.

. Involved in various business operations in order to assist the

organization in achieving cost-effective production with increased

quality, efficiency, and satisfied customer service.

IT/Project Manager, Al Hasawi Industrial Group, Kuwait - May 1998 - Nov

2006

Project Manager and Lead Developer, Integrated Warehouse System, Kuwait

. Consulted on all-inclusive warehouse system, including real-time

inventory management, production orders from vendors, raw material

management, and point-of-sale of finished products; employed packaged

applications

. Organized and managed rollout of system to initial deployment

location.

. Collaborated with and guided team through development and testing.

. Exercised significant on-the-spot issue management and end-user

support to brief Colonel-in-charge on deployment status.

. Remotely integrated all issues, code fixes, and releases into

deployment.

. Planned and organized testing, load testing, and performance tuning.

. Organized and delivered all end-user training.

. Managed team of 10 through development and system integration testing.

. Oversaw quality assurance of all custom applications and interfaces.

. Contributed to development effort and served as key technical

resource.

Team Lead/Lead Developer, Multi-Location Service Provider, Kuwait

. Participated on large team developing an all-encompassing management

system designed to handle all business aspects for a Air Condition and

Refrigeration service provider, including employee maintenance and

time entry, customer maintenance, service contracts, and inventory.

. Designed and developed employee maintenance and time reporting.

. Managed teams through code releases.

. Oversaw quality assurance of code releases; handled end-user

questions; researched and resolved issues.

. Designed, coded, and tested application and provided end-user support.

. Served as team technical support and Team Lead during testing,

training, and end-user support.

. Oversaw writing and maintenance of all unit and system testing plans.

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