Manager Customer Service

Anne Morin

acb9by@r.postjobfree.com

Over ** years experience in Payroll/Accounting/HR fields working for Fortune 500 companies including

** ***** ********** ******** ******* departments Experienced in Full Cycle Payroll, A/P, A/R, GL, and

HR. Excellent problem solving skills, ability to communicate, team oriented and excellent leadership

qualities add to improving procedures and processes through motivation and resource utilization.

Grinsztein & Associates (Emeryville, CA) 2010-Present

Accountant/Payroll Manager

• Set Appointments for App

• Assist in Real Estate Appraisal preparation

• Full Cycle Payroll and tax preparation

• Full cycle AP including matching, batching, and coding 20-30 invoices/week

• Account reconciliation

• Process vendor checks and resolve vendor discrepancies

• Maintain filing system

• General Ledger

• Financial Statement preparation

• Cash Flow analysis

• Budgeting and forecast analysis

• Invoice customers

• Collections

• Month-end close prep

• Purchasing and maintaining office furniture, office supplies, office equipment, computer

equipment

• Responsible for upholding company standards regarding labor laws, worker’s compensation, and

benefits policies

• Trained on new payroll regulations for all agencies

• Software used: Appraise-IT, MS Word, MS Excel, QuickBooks Pro, Oracle E-Business, Intuit,

MLS, NDC

Paychex, Inc. (Rochester, NY) 1997-2010

Payroll Manager (4 years)

Regional Operations Support Manager (4 years)

Tax Manager (6 months)

New Client Manager (6 months)

Payroll Supervisor (3 years)

Anne Morin

Paychex, Inc. (continued)

Achievements

Proven track record: mentoring and developing employees, improving customer service in 9 branches,

conducting SOX compliance audits in 9 branches, implementing and testing payroll system conversion,

preparing and conducting employee training, continuous process improvements.

Received 7 promotions in 13 years.

• Full Cycle Payroll

• Prepare and process all pay frequencies for Payroll

• Managed 1 Supervisor & 22 Payroll Specialists in 2 locations

• Conducted monthly and quarterly internal audits for SOX compliance

• Implemented and tested Paychex conversion from Rapid Payroll

• Trained employees on new payroll system after conversion

• Recruited/Hired/Trained/Mentored/Reviewed Payroll Specialists

• Multi-States and International Wages payroll (UK, Germany, Canada, India, Ireland)

• Responsible for upholding company standards regarding labor laws, worker’s compensation, and

benefits policies

• Responsible for processing 40,000 checks/week for 4,500 clients

• Assisted clients with penalty abatements

• Processed QE/YE returns (including W2/W3 and 1099/1096) for 4,500 clients

• Responsible for on boarding new clients

• Conducted monthly training for Payroll Specialists for SOX compliance

• Conducted weekly training for Sales Reps and Payroll Specialists

• Conducted quarterly training (including HRIS and Time & Attendance) for clients

• Responsible for Risk Management

• Helped test and implement a new payroll system

• Developed and worked on process improvements

• Trained on new payroll regulations for all agencies

• Payroll processed in all pay frequencies and with all types of withholdings

Worked in following locations: Seattle, WA; San Jose, CA; Watsonville, CA; Sacramento, CA; Salt Lake

City, UT; Rochester, NY

TCBC (Stuart, FL) 1996-1997

Accountant

• Full Cycle Payroll using ADP EasyPay

• Kronos Time and Attendance

• Full Cycle AP including matching, batching and coding

• Account Reconciliation and General Ledger

Anne Morin

TCBC (continued)

• Budgeting and Cash Flow analysis

• Month-end close prep

• Trained on new payroll regulations for all agencies.

• Responsible for upholding company standards regarding labor laws, worker’s compensation, and

benefits policies

MascoTech (Warren, MI) 1986-1995

Call Center Director

Achievements: Managed/Recruited/Trained/Reviewed 65 employees in 3 locations, assisted in

creating/documenting/implementing procedures for QS 9000 & ISO 9000 company certification, grew

program from $1 million/year in revenue to $7 million/year in revenue in 3 years. Received 4 promotions

in 9 years.

• Full Cycle Payroll using ADP Pro

• Kronos Time and Attendance

• Full Cycle AP including matching, batching and coding

• Account Reconciliation and General Ledger

• Budgeting and Cash Flow analysis

• Month-end close prep

• Trained on new payroll regulations for all agencies.

• Responsible for upholding company standards regarding labor laws, worker’s compensation, and

benefits policies

Payroll Experience: Full cycle (W2 & 1099) including all states and some international, all pay

frequencies, timekeeping management, taxation and withholding of all benefits, reimbursements, and

taxation and withholding of all deductions. Union experience (15 years) includes union deductions, union

timekeeping requirements, union reports including labor distribution, statistics reporting, and certified

reporting. Have 6 months experience interpreting CBA’s.

Education:

Degrees in Accounting and Business Administration

CPP: scheduled to take the exam April 2014.

Software: Paychex Payroll, ADP, Ceridian, Oracle, PeopleSoft, Intuit, Sage, Ovation, Paylocity,

QuickBooks Pro, SAP ERP, Appraise-It, NDC, MLS, MS Excel, MS Access, MS Word, MS PowerPoint,

MS Outlook, Adobe

References available upon request

Contact this candidate