J. Ryan Schooler
**** ******* **.• Orlando, FL • 407-***-**** • acb45a@r.postjobfree.com http://www.linkedin.com/in/rschooler
Professional summary
Blends academic training in information technology and business administration with 4+ years of hands-on experience in project management, operational support, direct sales, partner development, IT solutions, and healthcare to offer employers a proven track record of consistent achievement, advancement, and recognition.
Regarded as a highly motivated and energetic team player open to new challenges in multiple environments and known for providing outstanding customer service and communications in a variety of business settings.
Education
Masters of Business Administration – August 2009
Stetson University, Deland, FL
Bachelor of Science in Information Technology – April 2008
Florida State University, Tallahassee, FL
PROFESSIONAL DEVELOPMENT
Project Management Professional (PMP) Certification Preparation Course, 40hrs – October 2012
New Horizons, Orlando, FL
PROFESSIONAL Experience
Manager, Business Integration
Pandera Systems Orlando, FL August 2013 – January 2014
* Contributed to the achievement of organizational and departmental business goals by developing, improving, and implementing sales operational control processes.
* Created documentation in support of sales operational standards, policies, and procedures.
* Ensured successful hand-off of projects from sales to delivery by leveraging operational control procedures.
* Worked with the sales department and forecasted future resource requirements to assist mobilization of upcoming projects.
* Conducted data analysis and provided departmental reports as defined by leadership.
* Converted, implemented, customized, and supported Salesforce CRM to align with Pandera Systems sales methodology.
* Wrote custom training documentation for Salesforce CRM implementation and led training to all sales employees.
* Aligned Salesforce.com and Pandera’s Operations and Accounting Offices to provide a streamlined, compensation workflow.
* Led new hire training for sales team members.
Project Manager
Pandera Systems Orlando, FL August 2012 – August 2013
* Responsible for the implementations and enhancements in over $1.5M of MicroStrategy Business Intelligence platform and data source consolidation projects in multiple client environments.
* Accountable for entire project life while utilizing both agile and waterfall project management methodologies.
* Managed internal and external team of developers as needed to complete engagement.
* Utilized the Atlassian JIRA application to provide detailed task management for team members and provide insight for stakeholders.
* Developed project and resource travel plans in alignment with project milestones and deliverables.
* Conducted weekly engagement status reviews with client stakeholders.
* Processed change requests and updated project schedule, budget, and deliverables as necessary.
* Worked with PMO Director to conduct multiple Pandera engagement audits.
* Participated in reoccurring portfolio meetings supporting resource and project planning.
* Aligned with CEO, PMO Director, and extended Solution Delivery teams to improve the Pandera project management methodology from client feedback and project post-mortems.
* 1,357 hours logged toward PMP certification.
State & Local Government and Education Account Manager
Symantec Corporation Heathrow, FL April 2012 – August 2012
* Managed all stages of the sales cycle including but not limited to closing business to achieve or exceed quota, prospecting, pipeline management, forecasting, and account management.
* Worked with Symantec Channel Account Managers to build a virtual team of channel partners to support selling initiatives.
* Participated regularly in trainings to become increasingly competent with knowledge of the information protection industry, Symantec solutions, the Public Sector marketplace, competitive positioning, and market buying behavior.
* Delivered on territory plans that are aligned with management goals.
* Conducted weekly sales presentations remotely to end-user customers and channel partners.
* Achieved 98% of assigned quota during employment tenure.
Systems Analyst
Baptist Health Jacksonville, FL June 2011-March 2012
* Primary application support specialist for Baptist Behavioral Health, Baptist Cardiology, Baptist Neurology, and Baptist Ear, Nose, and Throat practices.
* Worked closely with doctors and key stakeholders within each department to ensure application met the customer’s needs on a daily basis.
* Lead Project Manager for integration of GE Centricity EMR/PM system for the Baptist Behavioral Health department.
* Aligned Baptist Health IT standards and resources with practice specific deliverables to ensure on-time system implementations.
* 894 hours logged toward PMP certification.
Account Manager
Symantec Corporation Heathrow, FL April 2010 – June 2011
* Created, grew, and managed over $4 million in sales quota for enterprise accounts while positioning over 200 Symantec software solutions within security, storage, and systems management.
* Maintained and kept abreast of industry trends, products and services, and the competitive posture of the various companies.
* Sold Symantec's products and services by understanding customer’s business needs and serving as informational resources to them and our partners.
* Developed basic account and territory planning measures to grow Symantec footprint.
* Interacted with a variety of buying influences from mid-level managers to C-level.
* Achieved 134% of assigned quote during fiscal year.
SKILLS
* Extensive knowledge with Microsoft and Apple operating systems.
* Proficient with project management tool sets including Microsoft Project, Projector PSA, Replicon, and Atlassian JIRA.
* Comprehensive knowledge of Agile Project Management methodology.
* Mastery of Microsoft Office Suite.
Professional and Personal References Available Upon Request