Customer Service Medical

Alexis L. Washington

* ***** ******, **********, *.C. 27406 336-***-**** email: acatqb@r.postjobfree.com

Objective: Seeking exceptional position in the customer service and/or medical field that will

utilize my education and background experience to afford me the opportunity for growth and

advancement.

Education/Certifications:

2011-Present NC A&T State University-Greensboro, NC

Degree Program: BSN-Nursing

2009-2010 ECPI College of Technology-Greensboro, NC

Medical Careers Institute

Degree Program: AAS Health Science

2010 CNA I Registry Listing Number #423443

2012 CPhT Registry Listing Number #5901-0701-0295-956

Highlights of Qualification:

• Mature professional with 5+ Years work experience

• Resourceful and committed, proven ability to adapt quickly to changes and challenges

• Effective working as a team player and/or independently

• Ability to combine organizational skills needed to deliver effective and timely solutions to clients

and patients.

• Excellent interpersonal skills

Relevant Experience:

• Certified Pharmacy Technician

• 2+ years of Collections

• 3+ years of clerical responsibilities

• HIPAA, ROI, Medical Terminology Certification

• Knowledge of DEA requirements necessary to process pharmacy transactions

• Preparation of prescriptions, counting and sorting

• Customer service representative for financial transactions

• Comprehensive vendor management

• Internet credit card payment processing

• Medical Claims Processor

• Medical records specialist

• Ability to expedite refills and obtain authorizations

• Analytical, Mediation, and Problem solving skills

• Computer Skills: Microsoft word; excel; data entry; EPIC; IDX; Streamline Health/AA

Employment History:

Apr 2013- Present IOD/Moses Cone- Greensboro NC

Client Services Rep- Medical Records

2009-2013 CVS Pharmacy- Greensboro NC

Certified Pharmacy Technician

2011-2011 Wal-Mart Pharmacy- High Point, NC

Pharmacy Technician

2007-2010 Citicards- Mcleansville, NC

Collections Specialist

Awards: Employee of the Month & Star Player Award

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