Administrative Assistant Sales

ANN WOODALL

* ******** ******

Newhall

Swadlincote

Derbyshire DE11 0SE

Tel: 012**-******

Personal Profile

I am an enthusiastic, loyal and trustworthy person with a good attendance and time keeping record. I

get on well with people at all levels and I am able to work on my own initiative or as part of a team. I

am used to dealing with complicated situations requiring a calm, adaptable approach and am a

responsible person with the ability to be flexible as required.

Work History

July 2007 – present

South Derbyshire CVS, 46 – 48 Grove Street, Swadlincote

Volunteer Receptionist / Volunteer Advisor

Answering the telephone, receiving visitors. Dealing with outgoing post. Arranging appointments and

signposting to relevant organisations. Advised clients about volunteering, use of specialist

volunteering database, word processing, arranging appointments and general clerical work.

January 2006 – July 2007

Home Address

Carer

Cared for my elderly mother. Ran the household, paid the bills, arranged appointments,

dealt with officials and incoming and outgoing mail.

April 2005 – January 2006

South Derbyshire CVS, 46 – 48 Grove Street, Swadlincote

Volunteer Receptionist

Answering the telephone, taking messages, dealing with visitors and outgoing post. Signposting to relevant

organisations.

September 2002 April 2005

South Derbyshire CVS, 46 – 48 Grove Street, Swadlincote

Administrative Assistant

Word processing, filing, answering the telephone, photocopying, general administration duties, including

volunteer bureau administration (updating and maintaining the specialist database). Also reception duties,

dealing with customer enquiries.

April 2002 – September 2002

South Derbyshire CVS, 46 – 48 Grove Street, Swadlincote

New Deal Programme

General administration and reception duties. Answering the telephone and dealing with customer enquiries.

April 2001 – April 2001

Sainsburys PLC, Union Street, Burton on Trent

Checkout Operator

Operating a till. Cash handling and dealing with customers.

1990 –1991

Clearview Business Bureau, Belmont Street, Swadlincote

Junior Bureau Officer

Computerised accounts, word processing and database. Receptionist/Telephonist.

Work History (Cont)

1982 – 1983

Jacksons Supermarket, High Street, Newhall

Sales Assistant

Pricing items, shelf filling, operating an electronic till, receiving deliveries and dealing with customers.

Education/Training

Date Place Qualification

June 2010 South Derbyshire CVS OCR Level 2 NVQ in Business and

Administration

Jan 2009 Swadlincote Learning CLAIT Plus

June 2010 Centre

Nov 2009 South Derbyshire CVS Food Hygiene Level 2

Sept 2009 South Derbyshire CVS Fire Warden Training

June 2009 South Derbyshire CVS Health and Safety Level 2

Dec 2008 Swadlincote Learning CLAIT Diploma

Sept 2008 Centre

June 2008 South Derbyshire CVS First Aid at Work

June 2008 Swadlincote Learning OCR Level I for IT Users (New CLAIT)

Sept 2007 Centre

2002 – 2005 South Derbyshire CVS OCN Helping Skills in

Voluntary Organisations 1

OCN Assertiveness 1

OCN Office Skills 2

OCN Personal Development 2

OCN Listening and Communication Skills 2

Link Up Training

Literacy / Numeracy

Learning Centre OCN Frontline Services 2

1999 – 2000 Learning Centre City & Guilds in IT Level 1

1990 East Staffordshire Work Placement

Borough Council

1989 – 1990 NACRO CLAIT Stage 1

1978 – 1982 William Allitt CSE English, Mathematics, Art, RE,

Human Biology, World Studies, Basic

Numeracy 1981.

Hobbies and Interests

Reading Science Fiction and Mystery books, listening to 50’s and 60’s music. Watching

television and gardening. I also enjoy working with people and carrying out voluntary work in the

community.

References

Available on request.

Contact this candidate