Customer Service Medical Billing

Cierra Gill

aca940@r.postjobfree.com • **** Bordeaux Ave Gastonia NC 28056• 704-***-****

www.linkedin.com/pub/cierra-gill

Summary of Skills

Good Problem Resolution MS Word, Excel, Organization

Communication PowerPoint

Medical Billing Excellent Customer Multi Task Time Management

Service

Education

ICDC College, Culver City California

April 14, 2014 Associate of Occupational Studies Healthcare Management Degree

• Anatomy and Physiology, Medical Terminology; Medical Billing Procedures; Medical Insurance Forms;

Computerized Billing; Medical Office Procedures; Medical Law and Ethics; Bookkeeping Fundamentals;

Intro to United States Healthcare System; Healthcare Business Management; Management of Electronic

Health Records; Medical Billing Management; Human Relations and Employment Law.

Goodwill Career Development Center, Charlotte NC

October 25, 2013 Certificate of Graduation of Banking & Customer Service

• Customer Service Excellence, Solution Selling, Call Center Fundamentals, Teller Services, Office

Administration, Lockbox Operation, Bank Regulatory Compliance, Microsoft Office Suite 2010, Cloud

Technology and Social Media Etiquette.

Experience

Turning Point, Gastonia NC

Habilitation Technician June 2013 – Current

• Implementation of habilitative, behavioral, social outcomes per approved individual consumer

Treatment/Habilitation Plan. Outcomes implemented, self help, leisure, home living;

prevocational/vocational skills (staying on task and accepting supervision), behavioral (self control,

motivation interpersonal relationships)

Community Health Partners/AmeriCorps, Gastonia NC

Care Assistant September 2011 August 2013

Cierra Gill

• • •

• Outbound telephonic checks and monitoring to patients, Inbound calls from patients wanting assistance,

Home visits & monitoring, Check availability and supply of medications, Reminders to take medication,

Talks with patient to determine changes in mental condition or physical condition, Perform safety risk

assessments, Assess patient self management skills, Alert the nurse care manager of safety and health

issues and Non medical social services.

Contact this candidate