Customer Service Years Experience

Danny Flores

[**** Dutch Mill CT Unit A, Hanover Park, IL, 60133] [773-***-****] [aca51f@r.postjobfree.com]

Objective To become a great employee for this company.

Education 2/1/2005-9/16/2005 Joliet Job Corps Joliet, IL

General Equivalency Diploma (G.E.D.) 5/05

Positions Held 5/2012-11/2012 Maines Food and Paper Company

Hanover Park Illinois 60133 630-***-****

Inventory Control

Duties:

Daily cycle counts

Repairing damaged product area

Picking orders daily

Monitor shelf-life of inventory items

Notify and work with appropriate personnel concerning expired

material

Used a motorized pallet jack daily

Staging and prepping inventory

Worked in area of various temperatures such as refrigerated and

freezer environments.

Handled customer related cycle counts

1/2007-9/2011 Kmart Forrest Park IL Loss Prevention Lead

Duties:

Daily audits of jewelry priced at $429.99 and above

Reading daily operator summary reports for all cashiers to

investigate and prevent company shortages and look into overages

Conducting bi-weekly safety meetings with all associates

Following company protection standards in order to get

merchandise properly gator tagged, soft tagged, and spider

wrapped.

Communicating with the store manager and all associates to improve the

productivity of each other.

Overseeing the team members in my department

1/2006-1/2007 Sears Bloomingdale IL Warehouse/In Store Marketing

Duties:

Make sure all new ad signs are printed and displayed

Unloading trucks and stocking inventory

Properly secure tag merchandise within the protection

standards and carry out price exceptions.

Languages Bilingual-Spanish

References References are available on request.

Skills Experience with problem/complaint solutions and defusing situations

Customer service

Over three years experience using closed circuit television

Over three years experience in making apprehensions of shoplifters

Great in fast working environment and also very precise

Trained in doing audits for high priced items such as jewelry and HD TVs

Experienced in reading operator summary reports to investigate company shortages

Contact this candidate