Customer Service Security, telephone installation, have a ts clearence

Victoria I. Herbst

E-mail: ac9tqh@r.postjobfree.com

Experience

Access Control Specialist- (April 2018 –Current)

Omniplex (Fort Meade, MD)

Provide first-responder services on an after hour shift.

Fielding emergency calls in a security operations center.

Assisting visitors and providing directions and procedures.

Crew Member- (November 2016 –April 2018)

Pie Five (6653A governor Ritchie Hwy Glen Burnie, MD 21061) - 410-***-****

Respond to customer questions and concerns and they are able to leave satisfied.

Follow restaurant security and safety procedures.

Guaranteed customer service request are filled within a targeted timeline

Shift Supervisor- (December 2015 –April 2018)

The Froyo House (550 Baltimore Blvd. Severna Park, MD 21146) - 410-***-****

Having an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Maintain a clean and organized work environment

Distribution of product shipments

Education

Anne Arundel Community College- (August 2016-Current)

(Arts & Sciences –Premedical)

Chesapeake High School- (August 2013-July 2017)

Volleyball (4 years)

Basketball (2 years)

Skills

Microsoft office, including, word, Access, Excel and PowerPoint. I am skilled with typing and different computer software and hardware.

Clearances

Active full scope poly - 2018

References

Available upon request.

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