Executive Assistant Customer Service
Resume:
Marie-Thérèse Abboud
OBJECTIVE
Securing a position within
your dynamic and growing
organization, where I could
fully utilize my
Administrative knowledge
and skills to actively
participate in the growth &
achievement of corporate
objectives.
Calgary Alberta
PHONE
ac9nlv@r.postjobfree.com
EXPERIENCE
SWISH Executive Assistant
02/2019 - present
Reception as well as inventory control, A/P & A/R, Scheduling appointments and as customer care.
Program SAVE II Coordinator-Executive Assistant
01/2017 - 01/2018 Montreal, Quebec
Brystol Myers Squibb SAVE contractual project - Documenting Health Care Providers information - Solidifying payment process for Health Care Providers - Engagement Bureau coordinator for Free Access Product and payment - Managing payment process for SAP coordination.
Engagement Liaison Coordinator-Executive Assistant 01/2016 - 01/2017 Montreal, Quebec
Merck Closing and Payment of Health Care Providers accounts per Honorarium. Confirming and verifying Grant donations. Abbott Laboratories - Supervisor & Executive Assistant of RA/PV01/2013 - 01/2016 Montreal, Quebec
BGP Pharma ULC Regulatory Affairs / Quality Control Coordinator. Event Coordinator, Off site & Onsite meeting and special events. Special Access Program (SAP) - verify incoming faxes from Annual DIN renewals Health Canada
/print/approve/copy/deliver. International Certificate of Pharmaceutical Product. Special Application Requests for Health Canada correspondence - general and
Pharmacovigilance. Follow-ups (cheque & purchase
requisitions/cafeteria orders/travel arrangements). Notice of Completion Health Canada weekly verification. Data Storage Technology System Compilation and Distribution. Booking and scheduling meetings, conference calls and travel arrangements MTA
for groups (as required Electronic Data Management System.(EDMS). Complete and understand all assigned trainings (e.g., ISO train, Learning Center, etc.). Filing of the Annual Drug Identification Number Notification and Establishment Licenses renewals. Help assess and implement work tools and/or equipment as necessary to support Regulatory Affairs activities and assist in the appropriate training.
Abbott Laboratories - Executive Assistant / Secretary III01/2012 - 01/2013 Montreal, Quebec
Event Coordinator, Off site & Onsite meeting and special events. Special Access Program (SAP) - verify incoming faxes from HC/print/ approve/copy/deliver. Client services
communications - general and Pharmacovigilance. Data accumulation SAP. Booking and scheduling meetings, conference calls and travel arrangements for groups (as required).ACHIEVEMENTS: Successful completion of Regulatory Affairs Certification course in the 90 percentiles. Bombardier Aerospace for the Challenger 300 Executive Assistant, Vice President01/2006 - 01/2008 Montreal, Quebec Event Coordinator, Off site & Onsite meeting and special events. Overview and management of all departments under the program. All administrative duties and Support for production team which included 35 Supervisors and a Management team of 10. Organization of all departmental Off Sites. Organization advisor for Achieving Excellence Program
Reliance Construction - Executive Assistant01/2004 - 01/2006 Montreal, Quebec
Any and all administrative tasks. Contract Issuance. Trade payments and scheduling
Dollar Express – OWNER -Event Coordinator, Junior Project Manager01/1998 - 01/2002
Accounts Receivable and Payables / Supervisor/Owner, Retail Store, Montreal Accounts Receivable and Payables / Supervisor. Responsible for overall running of the store, which consisted of 12 employees as well as a manager. Employee scheduling. EDUCATION
Vanier College Accounting Montreal, Quebec
SKILLS
• Team leadership
• Strong interpersonal and networking abilities
• Skilled in office/SAP/WORKFORCE-SALESFORCE/ARIBA
• Excellent verbal and written (French, English)
• Proven customer service expertise
• Strong organizational skills
• Strong analytical skills
PRESIONAL
SUMMARY
French and English Executive Assistant with 12 years combined experience in Administration, Reception and Customer Service. Meticulous Administrative Assistant, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Aerospace and Construction.
REFERENCES
[Available upon request.]
Contact this candidate