Customer Service Representative

Deepender Singh Saini

*** ************ ***, ********, ** (L6Y 4R5)

Cell: 647-***-****

ac8h96@r.postjobfree.com

SUMMARY

• Highly organised and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives with enthusiasm.

• Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.

WORK EXPERIENCE Cashier/Customer Service Representative

McDonalds, Delhi, India

August 2018 to November 2018

Provided fast and effective cash handling service.

Effective in achieving high standard for cleaning the store.

Provided excellent service to ensure customer satisfaction and retention.

Effective in keeping fresh coffee for the customers by using coffee machines timely.

Sustained a tidy and hygienic environment.

Proactive in stocking shelves and removing expired items.

Handled all required transactions and issue receipts as per requests.

EDUCATION Grade 12

Vidya Mandir Public School, Delhi NCR, India 2017 to 2018 Grade 10

Vidya Mandir Public School, Delhi NCR, India 2015 to 2016

ACCOMPLISHMENTS English (IELETS 7.0)

Professional - working proficiency

Hindi/ Punjabi

Native or bilingual proficiency

SKILLS

• Hard skills i.e. MS Word, MS PowerPoint, Email, Internet

• Initiative

• High-speed typing skill

• Patience and attentiveness

• Effective communication

• Excellent time management

• Emotional intelligence

• Goal oriented

• Persuasion

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