Medical Assistant Administrative
Resume:
Lauren Gonzales ac8dy9@r.postjobfree.com
Objective
Experienced driven and compassionate Medical Coordinator who is a highly responsible and accountable decision maker with a strong focus on patient wellness who understands the importance of active listening and patience with eight years hands-on experience seeking a career to utilize relevant education and skills in providing the highest level of efficiency and patient comfort as well as professional personal growth and development.
Profession Experience
Prime Healthcare
Administrative Assistant
February 2018-present
•Provide general administrative and clerical support including mailing,
scanning, faxing and copying to management
•Maintain electronic and hard copy filing system
•Open, sort and distribute incoming correspondence
•Perform data entry and scan documents
•Manage calendar for Managing Director
•Assist in resolving any administrative problems
•Run company’s errands etc.
•Answer calls and schedule appointments for Managers and Directors
•Prepare and modify documents including correspondence, reports drafts, memos, bookkeeping, travel arrangements and emails.
•Schedule and coordinate meetings, appointments and travel arrangements for Managers and Director
•Maintain office supplies for department
•Arranges functions, expense reports for Director
St. Mary’s Medical Group
Medical Assistant/Combo-float/Urgent Care/Family Practice/Medical Records
December 30, 2016 – January 31, 2018
•Treat flu: administer culture swab
•Treat minor and or headache
•Minored injuries, e.g., sprained ankle
•Back pain
•S.T.D. workup
•Triage: Administers injections, e.g., steroids, vaccinations, HPV testing and lab prep, vision test, sutures, electro cardio gram, small burns, rash or minor allergic reactions, nausea, Urinary Tract Infections.
Keck Medical Center of USC
Support Coordinator Women's Health Services Clinic
August 2015 to November 2016
•Greets patients and determines nature of the visit.
•Registers new patients and assign patient ID. Collects patient information, copayment, patient account balance, and verifies insurance eligibility and coverage level for new and returning patients. Scans ID, insurance cards, and collects all required forms. Alerts practitioners of patient’s arrival.
•Verifies all insurance utilizing telephone contacts and web inquiries. Determines if patients’ insurance is contracted with USC. Ensures required authorizations of services are obtained.
•Receives record and various forms of payments following established policies and procedures. Provides records to patients in accordance with established policies and procedures.
•Screens and prioritizes incoming calls, determining what contact or action is required for satisfactory disposition. Responds to inquiries or requests for information or refers to a supervisor, as appropriate. Receives and transmits messages, as appropriate.
•Schedules and confirms appointments and follow-ups. Informs patient of pre- authorization components needed for treatment, diagnostic testing, etc. Provides callers with appropriate information, as needed.
•Prepares and prints welcome, referral, dismissal, and other general correspondence, within established guidelines. Generates and issues daily appointment schedule summary of next day and status of pending appointments. Updates patient management system with specific patient notes amounts due upon confirmation call, check-in, etc. Ensures complete notes of all patient contacts are entered in the patient management system.
•Provides administrative support to supervisory and management staff.
•Maintains a safe environment in accordance with compliance standards, policies, and safety regulations.
•Ensures patients’ rights to privacy, safety, and confidentiality are maintained in accordance with HIPAA regulations, and with all policies and procedures.
Performs other related duties as assigned or requested.
Dr. Richard Selig Davis, Internal Medicine, Duarte, CA
Medical Assistant/Office Manager
January 2011 to February 2014
•Supported 1 Internal Medicine doctor; 15 patients per day
•Patient registration, check-in, and check –out
•Scheduled appointments and pre-op consultations
•Coordinated prior-authorizations; HMO, PPO, Medicare
•Relayed doctor messages to patients and pharmacy
•Utilized Allscripts EMR system
•Trained new hires and staff for Cerner
• Scheduled and coordinated office meetings
•Worked with Health Care partners Liaison
•Payroll
•Responsible for ordering all office supplies for front office and supplies for back office
•Medical Billing/ICD10 and CPT coding
•Microsoft Excel
•Coordinated state disability forms
•In charge of PT/INR alerts with lab and physician
•Solely handled Pre-Op workup
•Dealt with vendors/medical reps
•Handled all office bookkeeping
•Worked with Physician on Senior Assessments
January 2011 to February 2014
Dr. Brian Leberthon, Oncology, West Covina, CA
Front and Back Office Medical Assistant Intern
July 2010 – October 2010
•Supported 1 doctor; 10 patients per day
•Hematology and oncology specialty clinic
•Patient registration, check-in and check out
•Scheduled follow-up appointments
•Scheduled treatment options
Maxson Pharmacy, West Covina, CA
Pharmacy Technician
January 2009 – February 2010
•Supported pharmacist within a medical clinic
•Called in and entered prescriptions, interpreted prescriptions and dosages
•Knowledge of composition and interaction of commonly described drugs
•Fielded calls from clinic
•Collected co-pays
Education
Medical Assistant Certificate Northwest College, West Covina, CA
February 2010 – November 2010
References available upon request
Qualifications
•Proficiency in MS Word, MS Excel, MS Outlook and PowerPoint
•Knowledge of operating standard office equipment
•Excellent communication skills
•Good research skills
Contact this candidate